Newbie - problems with the App

[soloadventurer]

Ive download the medallion app but for some reason it wont link our booking number - any help much appreciated thans

[kitty2264]

The first time we used the Medallion, I had to go back through the Guest check-in on the Princess website a couple times and finally found something I had forgotten to complete.

[franktown]

The two times I sailed with the app we it didn't take the booking # until around 75 days from sailing.

[Potstech]

I believe that it will not work until after you have made your payment in full. That is what happened to us on our last cruise on the SKY. First with the Medallion.

[soloadventurer]

Thank you

[suekel]

It's just wonky.  My next 2 cruises not until 2/21 and 9/21 are both there so time of cruise doesn't appear to be an issue.  One is paid the other is not.  If you're booked on the Enchanted or Discovery, they won't show up until the ship is actually in service.  

 

[soloadventurer]

Thank you it’s the Majestic 

[trbarton]

9 hours ago, Potstech said:

I believe that it will not work until after you have made your payment in full. That is what happened to us on our last cruise on the SKY. First with the Medallion.

FYI...I have 2 cruises booked with no final payment due yet & my medallion is set up for both cruises without any problems. With problems I would contact Princess & post what they say. 
 

Tom😀

[soloadventurer]

11 hours ago, trbarton said:

FYI...I have 2 cruises booked with no final payment due yet & my medallion is set up for both cruises without any problems. With problems I would contact Princess & post what they say. 
 

Tom😀

 

 

Thanks - so im no further on lol