radarcruiser Posted July 22, 2020 #1 Share Posted July 22, 2020 I have a free casino cruise on Celebrity in October and another one on Royal in December. Has anyone been able to L&S free casino cruises? Link to comment Share on other sites More sharing options...
Ktuluorion Posted July 22, 2020 #2 Share Posted July 22, 2020 52 minutes ago, radarcruiser said: I have a free casino cruise on Celebrity in October and another one on Royal in December. Has anyone been able to L&S free casino cruises? I'm in the same boat for a sailing in November. I called up and they told me that they determine the options available when they cancel, but did share that they have offered L&S even on casino comped cruises in the past. Link to comment Share on other sites More sharing options...
TeeRick Posted July 22, 2020 #3 Share Posted July 22, 2020 I think that if you earned enough casino credits for a free cruise they will be happy to give you one once cruising resumes. Link to comment Share on other sites More sharing options...
scidee Posted July 22, 2020 #4 Share Posted July 22, 2020 I tried to Lift & Shift my Nov 29 casino Edge cruise using their website on 7/21/20 and was bounced out saying my cruise didn't qualify for L & S. So I can only hope they cancel and allow re-booking. Link to comment Share on other sites More sharing options...
jwc1027 Posted July 22, 2020 #5 Share Posted July 22, 2020 We were informed that our offer was only good for a certain time period and that period had elapsed so could not apply offer towards a new cruise. We were able to take our "free cruise" towards a new booking so it worked out unless that new booking gets cancelled too,,,,sheesh. Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted July 23, 2020 #6 Share Posted July 23, 2020 I moved my MLife comped Alaska cruise to next year without any issues. Link to comment Share on other sites More sharing options...
tiggy85 Posted July 23, 2020 #7 Share Posted July 23, 2020 11 hours ago, Fly and Sail said: I moved my MLife comped Alaska cruise to next year without any issues. Same - moved an MLife Caribbean cruise from April this year to March 2021. Hopefully I’ll be able to do it again as we slowly creep towards more cancellations 🤦🏾♀️ Link to comment Share on other sites More sharing options...
evandbob Posted July 28, 2020 #8 Share Posted July 28, 2020 We have a "free" casino cruise booked on the Edge for this December - balcony cabin mid ship San Juan, Tortola and St Kitts. Is there a special casino # to call for a possible L&S or do we just try the regular Celebrity customer service line? TIA. Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted July 29, 2020 #9 Share Posted July 29, 2020 11 hours ago, evandbob said: We have a "free" casino cruise booked on the Edge for this December - balcony cabin mid ship San Juan, Tortola and St Kitts. Is there a special casino # to call for a possible L&S or do we just try the regular Celebrity customer service line? TIA. I only know there are two hotlines for MGM based on tier level and I'm sure there is one for Blue Chip Club as well. In the end I don't think it matters. Link to comment Share on other sites More sharing options...
Xport Posted July 29, 2020 #10 Share Posted July 29, 2020 (edited) 18 hours ago, evandbob said: Is there a special casino # to call for a possible L&S or do we just try the regular Celebrity customer service line? TIA. You can contact Celebrity's Blue Chip Club directly... By calling 866-461-7170 or... By sending an email to bluechipclub@celebrity.com Edited July 29, 2020 by Xport Link to comment Share on other sites More sharing options...
evandbob Posted July 29, 2020 #11 Share Posted July 29, 2020 (edited) okay, 1st call to the casino denied, so i called Blue Chip back armed with the original sales promo that allowed for L&S including promotions, and agent was able to do the transfer, yay! We went from the Edge 12/6/20 to the Apex 12/4/21, same itinerary, even same cabins! Thanks for the replies! Edited July 29, 2020 by evandbob 1 Link to comment Share on other sites More sharing options...
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