Woofbite Posted October 1, 2020 #1 Share Posted October 1, 2020 About half the time when I go to a reservation to add meals or excursions or check something I can't sign in. The website my cruise may be locked and to try later. Is this common to other people? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted October 1, 2020 #2 Share Posted October 1, 2020 2 minutes ago, Woofbite said: About half the time when I go to a reservation to add meals or excursions or check something I can't sign in. The website my cruise may be locked and to try later. Is this common to other people? Clear cookie and cache and try a different browser 1 Link to comment Share on other sites More sharing options...
CSHS1979 Posted October 1, 2020 #3 Share Posted October 1, 2020 4 minutes ago, Ourusualbeach said: Clear cookie and cache and try a different browser Chrome Incognito used to work well 1 Link to comment Share on other sites More sharing options...
Woofbite Posted October 1, 2020 Author #4 Share Posted October 1, 2020 Thank you. That worked. Link to comment Share on other sites More sharing options...
Merion_Mom Posted October 1, 2020 #5 Share Posted October 1, 2020 @Woofbite, it's "not you". Happens to me all the time. As noted above, changing browsers works for me. Link to comment Share on other sites More sharing options...
vistapat Posted October 1, 2020 #6 Share Posted October 1, 2020 I haven't been able to log into my Royal account for about a year using Firefox, not even with a private window. But I have no problems on Edge, so I use that. Pat Link to comment Share on other sites More sharing options...
Merion_Mom Posted October 1, 2020 #7 Share Posted October 1, 2020 43 minutes ago, vistapat said: I haven't been able to log into my Royal account for about a year using Firefox, not even with a private window. But I have no problems on Edge, so I use that. Pat Funny. I use Chrome. When Chrome won't let me in, Firefox will. 🙂 Link to comment Share on other sites More sharing options...
LilBlackDress Posted October 2, 2020 #8 Share Posted October 2, 2020 3 hours ago, vistapat said: I haven't been able to log into my Royal account for about a year using Firefox, not even with a private window. But I have no problems on Edge, so I use that. Pat 3 hours ago, Merion_Mom said: Funny. I use Chrome. When Chrome won't let me in, Firefox will. 🙂 When Chrome and Edge don't work for me, I go to my phone and that works for me!! lol Link to comment Share on other sites More sharing options...
vistapat Posted October 2, 2020 #9 Share Posted October 2, 2020 23 minutes ago, LilBlackDress said: When Chrome and Edge don't work for me, I go to my phone and that works for me!! lol These eyes are WAY too old to try to read my Cruise Planner on my phone😵. If Edge fails me, .......well, I don't want to think about it. I for sure am not planning to talk to Royal's IT folks about it😬. 1 Link to comment Share on other sites More sharing options...
LilBlackDress Posted October 2, 2020 #10 Share Posted October 2, 2020 Just now, vistapat said: These eyes are WAY too old to try to read my Cruise Planner on my phone😵. If Edge fails me, .......well, I don't want to think about it. I for sure am not planning to talk to Royal's IT folks about it😬. Reading Glasses, Pinch and Zoom and a lot of patience!!! lmao If I go to the phone, its mainly to look at ONE thing. If it is more than that, I will either wait or suffer... Or if I really am impatient, I go out to the car and grab the laptop Link to comment Share on other sites More sharing options...
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