Question: Repricing your cruise

[Argana]

How do I check to see if a booked cruise has a cheaper price with current promotions if there are no more of my cabin type available? 

[Biker19]

3 minutes ago, Argana said:

How do I check to see if a booked cruise has a cheaper price with current promotions if there are no more of my cabin type available? 

You have to call.

[Argana]

5 minutes ago, Biker19 said:

You have to call.

I've called them in the past (pre-COVID) about seeing a cheaper price on their website, but when I called, their customer service person wasn't able to find the same level of room available so therefore wouldn't honor what I was seeing on their website. I haven't ever tried again since then. I wasn't sure if they would honor a discount if all of the rooms of that same type were gone.

[molly361]

Like Biker said you have to call.  They CAN do it even if the category is sold out.  I got a price drop that way once.  My TA just tried a few days ago for me again on a different sold out category booking.  No luck that time but he was able to get a price

[Biker19]

8 minutes ago, Argana said:

their customer service person wasn't able to find the same level of room available so therefore wouldn't honor what I was seeing on their website. I haven't ever tried again since then.

As with many issues with RCI, calling several times may be needed to get the "right" answer.

[mariemorgan]

Everytime I check pricing i just go to the website and do a fake booking.  If it's cheaper on the website I call and they've always given me the rate I see on the website.

 

*edit.  I didn't realize it said sold out rooms.  I've never had anyone give me that price.  I've had offered that they give you an upgrade if the next room up was a cheaper rate but that's it.

Edited October 6, 2020 by mariemorgan

[molly361]

Just now, mariemorgan said:

Everytime I check pricing i just go to the website and do a fake booking.  If it's cheaper on the website I call and they've always given me the rate I see on the website.

Their category is sold out.  Can't price it on the website

[mariemorgan]

1 minute ago, molly361 said:

Their category is sold out.  Can't price it on the website

Yeah i misread.

[mets123]

I have six future cruises. I called Royal Oct 1 to reprice them all and saved between 150 and 600 dollars on four of them. Not bad for a half hour of my time.