FCC FRUSTRATION

[wwjd1947]

We had an Asia cruise cancelled and have moved the FCC's from that cruise to 3 other cruises that have all been cancelled.  The last cruise that was cancelled was Rhapsody of the Seas in late December.  We found another cruise on the Brilliance leaving Tampa in April 2022 that we want to use the FCC's on.  The cancellation letter we received from Royal said our FCC's would be issued on February 12. On February 19 my travel agent notified me that he had received the FCC's to be applied to the Brilliance booking.  He tried to use them and Royal informed him that the money has not been imported to the FCC's.  This is balony!!!  Why are they issuing FCC's but not loading them with the $$$$$.  We have FCC's totaling $1800 and I want to use them for deposits as I do not want to put any more money into cruises that might not happen.f  Has anyone else had this problem?

[CruiserBruce]

If you post this on the RCI board, here:

 

https://boards.cruisecritic.com/forum/51-royal-caribbean-international/

 

you will likely find others in your situation and see if they have workarounds or solutions.

[Flatbush Flyer]

1 hour ago, wwjd1947 said:

We had an Asia cruise cancelled and have moved the FCC's from that cruise to 3 other cruises that have all been cancelled.  The last cruise that was cancelled was Rhapsody of the Seas in late December.  We found another cruise on the Brilliance leaving Tampa in April 2022 that we want to use the FCC's on.  The cancellation letter we received from Royal said our FCC's would be issued on February 12. On February 19 my travel agent notified me that he had received the FCC's to be applied to the Brilliance booking.  He tried to use them and Royal informed him that the money has not been imported to the FCC's.  This is balony!!!  Why are they issuing FCC's but not loading them with the $$$$$.  We have FCC's totaling $1800 and I want to use them for deposits as I do not want to put any more money into cruises that might not happen.f  Has anyone else had this problem?

Really depends on the cruise line.