Accessing Booking on HAL website

[JudithLynne]

I booked a cruise directly with HAL two weeks ago.  Today I made a dining change to our cruise and would like to see that it is on our Booking Confirmation.  I can't seem to figure out how to find that on the HAL website and would appreciate any help.  Thank you.

[Andi Land]

I don’t think you can see it on the website. They should have sent a new confirmation and it can be found there. 

[VMax1700]

18 hours ago, JudithLynne said:

I booked a cruise directly with HAL two weeks ago.  Today I made a dining change to our cruise and would like to see that it is on our Booking Confirmation.  I can't seem to figure out how to find that on the HAL website and would appreciate any help.  Thank you.

Did you make a change to your MDR dining time?  or did you book Specialty Restaurant time?  If it is the MDR, then you should have received an updated Booking Confirmation.  If you did not receive one, then you should call again and ask for one.  MDR assignments are not shown anywhere except on the Booking Confirmation.

[JudithLynne]

Thank you for your information and taking the time to answer my question.  We received a new confirmation this morning actually asking for final payment but it did show early waitlisted for dining.  Not happy...we don't eat late and may end up at the Lido.  

[jayhawk66]

FWIW, we once had a similar issue and went to the Maitre De as soon as we boarded and he was able to change us to the fixed time we wanted. We’ve also found anytime dining in the main dining room a good alternative.

 

[JudithLynne]

Thank you jayhawk66, we will definitely do that after boarding.  I called HAL and was told that should we not get early dining fixed we would go to anytime dining.  I was assured that we would not be placed in late fixed dining.