Ocean Medallion App - Part 3

[PacnGoNow]

4 hours ago, babycutie said:

I got the 50% off as OBC, refundable. It was added automatically. Discovery Princess. 

Awesome!  Thank you for the feedback.

[sidvan]

On 8/27/2022 at 2:03 AM, beckntom said:

Thank you.  We do board in Civitavecchia.  

Super easy. We got ours at check-in counter in Civitavecchia in August 20. Check-in so smooth that only took 15 minutes from drop off pier side to champagne in the cabin. 

[PacnGoNow]

11 minutes ago, sidvan said:

Super easy. We got ours at check-in counter in Civitavecchia in August 20. Check-in so smooth that only took 15 minutes from drop off pier side to champagne in the cabin. 

Great! Thanks 

[HleeCruiser]

I have Medallion Class App v. 3.0. 103260.  Is this the latest V.?

[PacnGoNow]

10 minutes ago, HleeCruiser said:

I have Medallion Class App v. 3.0. 103260.  Is this the latest V.?

Are you using iphone?  IOS.

If so, latest MedallionClass App update

was 4 days ago, version 4.4.

You can go to the App store, look on the top right of the page it says UPDATE…

click on that to update the App.  This is on an iphone.  Don’t know about Android.

 

And your iphone, ipad or itouch latest update was IOS 15.6.1

 

 

 

 

 

 

 

 

Edited August 29, 2022 by PacnGoNow

[HleeCruiser]

13 minutes ago, PacnGoNow said:

Are you using iphone?  IOS.

If so, latest MedallionClass App update

was 4 days ago, version 4.4.

You can go to the App store, look on the top right of the page it says UPDATE…

click on that to update the App.  This is on an iphone.  Don’t know about Android.

 

And your iphone, ipad or itouch latest update was IOS 15.6.1

 

 

Thanks.  I have Android v. 12.  Will check the status on the app.

 

13 minutes ago, PacnGoNow said:

 

 

 

 

 

 

[clueless2]

24 minutes ago, HleeCruiser said:

I have Medallion Class App v. 3.0. 103260.  Is this the latest V.?

Android is 3.0.104108.  Running Android 13 on a Pixel 6a.

[Steelers36]

1 hour ago, clueless2 said:

Android is 3.0.104108.  Running Android 13 on a Pixel 6a.

Agree per post #3860.

[Traderboy]

How do you use medallion to obtain a DEPARTURE time?

 

I saw this once but now cannot find it anywhere

[PacnGoNow]

1 hour ago, Traderboy said:

How do you use medallion to obtain a DEPARTURE time?

 

I saw this once but now cannot find it anywhere

On the App

Travel checklist

Personal information and documents 

move down under Suggested

Arrivals (embarkation)

 

You can do arrivals about 59-60 days before.

Departures has never been implemented,

you can do that on the ship, with GS if you want a certain time.

 

 

[Traderboy]

Thank you PacnGoNow

 

I found it but the response is

 

'Departure groups will be available closer to the start of the journey'

 

Are you saying there will never be an opportunity to choose a departure group available on the App?

 

The app appears to offer much more than it can deliver.

 

I have been confused by the Activities Timeline

If you click on an activity are you choosing it definitely or just putting a reminder on your timeline?

I'd like to go to the Sail away  on the open deck but this shows as 150 guests  attending and apparently already full?

 

Am I interpreting all this correctly?

[Steelers36]

3 hours ago, Traderboy said:

Thank you PacnGoNow

 

I found it but the response is

 

'Departure groups will be available closer to the start of the journey'

 

Are you saying there will never be an opportunity to choose a departure group available on the App?

 

The app appears to offer much more than it can deliver.

 

I have been confused by the Activities Timeline

If you click on an activity are you choosing it definitely or just putting a reminder on your timeline?

I'd like to go to the Sail away  on the open deck but this shows as 150 guests  attending and apparently already full?

 

Am I interpreting all this correctly?

That headcount was an old Covid provision built into the App.  There is no pre-registration and limit for events and activities on board.  Of course there are theater and venue max capacity limits as ever, but you can ignore those count numbers.  There is going to be folks who don't bother setting up an activity in the App, but still go.  There is no limit on sail-away party on open decks.

[PacnGoNow]

4 hours ago, Traderboy said:

Thank you PacnGoNow

 

I found it but the response is

 

'Departure groups will be available closer to the start of the journey'

 

Are you saying there will never be an opportunity to choose a departure group available on the App?

 

The app appears to offer much more than it can deliver.

 

I have been confused by the Activities Timeline

If you click on an activity are you choosing it definitely or just putting a reminder on your timeline?

I'd like to go to the Sail away  on the open deck but this shows as 150 guests  attending and apparently already full?

 

Am I interpreting all this correctly?

As @Steelers36 said, don’t worry about the activities timeline.  You can use it as a reminder for sure. 

You know that Arrivals is your arrival time for the embarkation, right?  That’s what is functional on the App at the present time.  You can chose it about 59 days prior to sailing. Not strictly adhered to at this time, but may be in the future, who knows?

 

The Departure group is when you depart the ship (disembarking). That has not been functional yet.  Those times are still controlled by the ship, closer to the end of your cruise.

 

Just wanted to clarify, because you were talking about departure and sailaway in your questions.  Two different periods.

 

 

 

[Leavethechickenshome]

On 8/28/2022 at 9:57 PM, babycutie said:

I got the 50% off as OBC, refundable. It was added automatically. Discovery Princess. 

Additional datapoint. No platinum discount via app; purchased pre cruise at full price;  automatically reimbursed 50% as refundable on the Island Princess pretty much immediately once I was on board. 

[Gary72]

May be the most user unfriendly app I have ever encountered.  Took me 90 minutes to check in, mostly had difficulty with security photo.  Call to Princess was useless.  The same 90 minute adventure for my traveling companion as well.  Eventually got checked in, but horrible experience...

[Fortunatefew]

On 8/23/2022 at 1:06 PM, kamelia said:

 

I was hoping that sharing my experience might be a “workaround” for others trying to deal with getting the MedallionNet benefit that Platinum and Elite passengers have been told we’re entitled to.  😕

 

[NownZen]

5 hours ago, Gary72 said:

May be the most user unfriendly app I have ever encountered.  Took me 90 minutes to check in, mostly had difficulty with security photo.  Call to Princess was useless.  The same 90 minute adventure for my traveling companion as well.  Eventually got checked in, but horrible experience...

Security photo issue for me was the aspect ratio. However, on the last cruise they took a new one at the port.

[Fortunatefew]

Medallion net is now back at discounted price on my booking for how long, who knows.  But it comes up with an error when trying to buy the plan ,,,, frustrating 

[Steelers36]

YES!!!  MedallionNet pricing is fixed again for Elites & Platinums (I presume the latter as well).  Yippee!!

 

 

ETA:  Just ordered for three of our voyages and worked fine.

Edited September 1, 2022 by Steelers36

[PacnGoNow]

1 hour ago, Steelers36 said:

YES!!!  MedallionNet pricing is fixed again for Elites & Platinums (I presume the latter as well).  Yippee!!

 

 

ETA:  Just ordered for three of our voyages and worked fine.

Glad you purchased right away.

 

Also, the pre purchased MedallionNet is now showing up on the App.

Yeah!

 

[Fortunatefew]

4 hours ago, Steelers36 said:

YES!!!  MedallionNet pricing is fixed again for Elites & Platinums (I presume the latter as well).  Yippee!!

 

 

ETA:  Just ordered for three of our voyages and worked fine.

Mine still won’t go through when I try to purchase 

[Steelers36]

29 minutes ago, Fortunatefew said:

Mine still won’t go through when I try to purchase 

I wonder if there is something yet to be done for overseas guests?

[PacnGoNow]

10 hours ago, Fortunatefew said:

Mine still won’t go through when I try to purchase 

They’ve been making changes to the payments section of the website and the App.  Hopefully, it will update soon on your end.  
Make sure your credit card looks correct on the App.

Edited September 2, 2022 by PacnGoNow

[HleeCruiser]

Would someone please provide me with email addresses for Princess execs?  I have two issues that have not been addressed for over a month.  I have seen email addresses for Jan and Padgett but can not find them in former posts.

 

Thanks,

 

Henry

[Steelers36]

1 hour ago, HleeCruiser said:

Would someone please provide me with email addresses for Princess execs?  I have two issues that have not been addressed for over a month.  I have seen email addresses for Jan and Padgett but can not find them in former posts.

 

Thanks,

 

Henry

In general, you should be able to email any Princess employee using <first_initial><last_name>@PrincessCruises.com.  I have yet to know of any duplicates and IDK what they do in those cases.