Susanb10567 Posted September 16, 2021 #1 Share Posted September 16, 2021 Can you keep your OBB OBC with the current 20% promotion. What are people’s experiences with this situation. Link to comment Share on other sites More sharing options...
conodor Posted September 16, 2021 #2 Share Posted September 16, 2021 I'm pretty sure OBC is use it for that or lose it. Link to comment Share on other sites More sharing options...
AlbertaCruisers Posted September 16, 2021 #3 Share Posted September 16, 2021 Yes. I re-priced two sailings to get price drops and in both cases I was able to keep my OBC for booking onboard. Link to comment Share on other sites More sharing options...
Rare DCPIV Posted September 16, 2021 #4 Share Posted September 16, 2021 I haven't seen anything about that. You may need to call to confirm that. IMHO, I don't know why you would lose it, but I assume nothing these days. Link to comment Share on other sites More sharing options...
LuvCruzn4Evr Posted September 16, 2021 #5 Share Posted September 16, 2021 Have never lost booking onboard OBC when repricing or when changing ship and/or sail date. Agree with DCPIV, I'd assume nothing these days and would confirm with Celebrity too. Link to comment Share on other sites More sharing options...
canderson Posted September 16, 2021 #6 Share Posted September 16, 2021 Have had 3 cruises repriced on the 20% deal, and OBC intact for all, and since 2 were after final payment, OBC was boosted by the difference. My first leg of a 15 nt B2B is only 5 nts and now shows $2100 in OBC! To spend it down in 5 days, we'll be using some to purchase wine for both legs, and some to "pre-extra-tip" some crew members for both legs. Link to comment Share on other sites More sharing options...
Susanb10567 Posted September 16, 2021 Author #7 Share Posted September 16, 2021 OP here…thanks for your replies…I have been going back and forth with my TA …he says you don’t keep it..but I always thought you did and I have for other cruises..have gone back to him again hopefully it gets resolved Link to comment Share on other sites More sharing options...
Want2Cruise 701 Posted September 16, 2021 #8 Share Posted September 16, 2021 2 hours ago, Susanb10567 said: OP here…thanks for your replies…I have been going back and forth with my TA …he says you don’t keep it..but I always thought you did and I have for other cruises..have gone back to him again hopefully it gets resolved You do get to keep it. I have repriced two reservations with the 20% and both were onboard bookings. But, on one of the reservations, the celebrity agent was clueless and had to speak with a supervisor/resolutions to get it applied. Good luck. Link to comment Share on other sites More sharing options...
sandancer Posted September 17, 2021 #9 Share Posted September 17, 2021 Am I right in thinking that this new 20% discount only applies to selected cruises or (wishful thinking) any Celebrity cruise in the next few months. Link to comment Share on other sites More sharing options...
emmas gran Posted September 17, 2021 #10 Share Posted September 17, 2021 Not for us in UK unless you use an American agent. Link to comment Share on other sites More sharing options...
Rare crusinthrough Posted September 17, 2021 #11 Share Posted September 17, 2021 41 minutes ago, sandancer said: Am I right in thinking that this new 20% discount only applies to selected cruises or (wishful thinking) any Celebrity cruise in the next few months. Select sailings departing Oct 11th - Dec 31, 2022. Link to comment Share on other sites More sharing options...
Mark_K Posted September 17, 2021 #12 Share Posted September 17, 2021 11 minutes ago, crusinthrough said: Select sailings departing Oct 11th - Dec 31, 2022. That’s what the offer says, but a January, 2022, cruise I was looking at also dropped by 20%. Link to comment Share on other sites More sharing options...
sandancer Posted September 17, 2021 #13 Share Posted September 17, 2021 2 hours ago, emmas gran said: Not for us in UK unless you use an American agent. We use both a UK and US agent. Always US for Celebrity as we have never been able to get a better deal here. I’ve contacted her to check for the 2 cruises we have booked. Link to comment Share on other sites More sharing options...
canderson Posted September 17, 2021 #14 Share Posted September 17, 2021 3 hours ago, Mark_K said: That’s what the offer says, but a January, 2022, cruise I was looking at also dropped by 20%. Oct 11, 2021, not 2022? Link to comment Share on other sites More sharing options...
cdn_tbird Posted September 17, 2021 #15 Share Posted September 17, 2021 20 hours ago, Susanb10567 said: OP here…thanks for your replies…I have been going back and forth with my TA …he says you don’t keep it..but I always thought you did and I have for other cruises..have gone back to him again hopefully it gets resolved You may need to consider a different more knowledgable TA. Not only did I flip my last onboard booking to a different cruise, I flipped it to a group booking on a different cruise at a substantial saving ($1,000 less than X's current 20% off sale price) and kept my OBB. Link to comment Share on other sites More sharing options...
Valley boys Posted September 17, 2021 #16 Share Posted September 17, 2021 My TA changed our reservation on the December 24, 2021 sailing of the Silouhette to reflect the new Celebrity discount, but essentially cancelled and rebooked and while I did not lose the Celebrity OB credit, the TA slashed my $800 credit from them to $325 because their current promotion included a lower credit. i was very disappointed, needless-to-say, and argued that service on an existing, paid-for booking should be treated differently, and not as a cancel/rebook. But they have refused to budge. Has anyone else run into this tryp of OBC problem before, and if so, how did you resilve it? Many thanks! Link to comment Share on other sites More sharing options...
Kathy53 Posted September 17, 2021 #17 Share Posted September 17, 2021 On 9/16/2021 at 8:26 AM, AlbertaCruisers said: Yes. I re-priced two sailings to get price drops and in both cases I was able to keep my OBC for booking onboard. Same with our re-pricing of our 2 sailings. OBC remained for both. Link to comment Share on other sites More sharing options...
TeaBag Posted September 17, 2021 #18 Share Posted September 17, 2021 Does this only apply only to booking on board? I did not book on board and I lost my $100 OBC, but I still have to phone them to see if it was an oversight. Link to comment Share on other sites More sharing options...
AlbertaCruisers Posted September 17, 2021 #19 Share Posted September 17, 2021 48 minutes ago, TeaBag said: Does this only apply only to booking on board? I did not book on board and I lost my $100 OBC, but I still have to phone them to see if it was an oversight. If your $100 OBC was tied to another deal, you will likely lose it. If you are taking the 20% off deal you are essentially rebooking with the deal as it is today, that doesn't include an OBC. The booking onboard OBC is different because it specifically lets you combine it with 1 other deal, so you can get the 20% off deal and keep the booking onboard OBC. It really depends what your original $100 OBC was from. Link to comment Share on other sites More sharing options...
LGW59 Posted September 17, 2021 #20 Share Posted September 17, 2021 1 hour ago, TeaBag said: Does this only apply only to booking on board? I did not book on board and I lost my $100 OBC, but I still have to phone them to see if it was an oversight. I did not book on board, did so through a call to Celebrity months ago, on Wednesday when I got the new cruise fare discount my $800 OBC for both cruises remains Link to comment Share on other sites More sharing options...
Rare crusinthrough Posted September 18, 2021 #21 Share Posted September 18, 2021 On 9/17/2021 at 6:50 AM, Mark_K said: That’s what the offer says, but a January, 2022, cruise I was looking at also dropped by 20%. Do you mean Jan 2023? A 2023 cruise I am looking at did not drop. Link to comment Share on other sites More sharing options...
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