CCL Shareholder - email

[sable1]

Is there an email address to send Shareholder statement for upcoming cruise?

Last Carnival cruise was in 1978 on the Mardi Gras for our honeymoon.

Thanks.

Joanne

[balcony bound]

I use this one   guestadmin@carnival.com

[PORT ROYAL]

33 minutes ago, sable1 said:

Is there an email address to send Shareholder statement for upcoming cruise?

Last Carnival cruise was in 1978 on the Mardi Gras for our honeymoon.

Thanks.

Joanne

Try

shareholderbenefits@carnivalukgroup.com

 

[tytanbri]

This is what is listed on the shareholder annual statement:

 

CARNIVAL CRUISE LINE*

Guest Administration

3655 N.W. 87th Avenue Miami, FL 33178

Tel 800 438 6744 ext. 70450

Fax 305 406 6102

Email: shareholders@carnival.com

[cellfree]

I entered two emails addresses two weeks ago - "guestadmin@carnival.com" and "shareholders@carnival.com" and it worked but do not know which one responded.

[DaCruiseBug]

Good luck getting the OBC. Just sailed on the Mardi Gras and emailed them twice and never got the OBC.

[chay]

I emailed shareholders@carnival.com and received confirmation approval  from guestadmin@carnival.com for our next 3 cruises.

[Computer Nerd]

It's interesting that it's been reported here many times that we are not supposed to email the request in but either mail or fax it. I've always faxed them.

[balcony bound]

10 minutes ago, Computer Nerd said:

It's interesting that it's been reported here many times that we are not supposed to email the request in but either mail or fax it. I've always faxed them.

I've been emailing it for many years, with the account number and other information redacted.   I've never had an issue.

[MPH711]

I haven’t had any trouble emailing the info in. The last 2 times recently it took 8 days before seeing the OBC. If emailing you must email to the right place and give them everything they ask for which is:

shareholders@carnival.com

 

Please provide by email (1),  fax or by mail your complete legal name, reservation/booking number, ship and sailing date, along with proof of ownership of Carnival Corporation or Carnival plc shares (for example, photocopy of shareholder proxy card, a dividend tax voucher or a current brokerage or nominee statement with your current mailing address and your brokerage account number blacked out) no later than 3 weeks prior to your sail date to your travel agent or to the cruise line you have selected below.

(1) If you chose to email, you do so at your own risk and with the knowledge that email is inherently an insecure method of communication.

See this:

https://www.carnivalcorp.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f

 

I know some people are saying they are not getting the credit on reduced priced cruises…but I have been getting the credit. I think you just have to give them everything they ask for. 

[Brkintx]

Count me amongst those who emailed the Shareholder@ email.  And also amongst those who were told they no longer extend OBC for any cruise with a discount (such as my casino offer). YEMV

[Computer Nerd]

14 hours ago, balcony bound said:

I've been emailing it for many years, with the account number and other information redacted.   I've never had an issue.

And this is the email that I received from my PVP back in 2018. As I said, it was also reported here several times. It seems YMMV.

 

Hey sir!

You know recently they pulled the email back and for security purposes will only accept it via fax or US mail...  Here is the information:

 

Carnival Cruise Line
ATT: Guest Admin Supervisor
Guest Admin, Mailstop MSM2-200
3655 NW 87 Avenue
Miami, FL 33178-2428

Fax Number: 305 406-6102

 

After the reservation has been made, the shareholder must provide their name, reservation number, ship and sailing date, along with proof of ownership of Carnival Corporation or Carnival plc shares (for example: photocopy of shareholder proxy card, shares certificate, a dividend tax voucher or a current brokerage or nominee statement with the brokerage account number blacked out).

[Silent Penguin]

18 hours ago, Brkintx said:

Count me amongst those who emailed the Shareholder@ email.  And also amongst those who were told they no longer extend OBC for any cruise with a discount (such as my casino offer). YEMV

Same here.  I always email. No OBC this time, though.  The offer I took wasn't a casino offer but some other  rock-bottom rate.  I think it was "Limited-Time Offer".  

[purpleally]

This is why I use a travel agent. I send to her and she takes care of it. 

[skiorcruise]

Never had a problem either faxing or snail-mailing the docs they want.  However, when the OBC did not show on the cruise documents about 2 weeks prior to sailing, I added my copies of the brokerage statement to my "cruise file" that I take with me.  Never had to use it, but always nice to have the insurance with me.