cableguy777 Posted November 13, 2021 #1 Share Posted November 13, 2021 I noticed the cruise I have booked the price has dropped over $400 for the same cabin category. I have already paid in full however the actual final payment date is Nov 22. What would my options be maybe just some OBC? It has been quite a few years since we cruised with Celebrity... Link to comment Share on other sites More sharing options...
Rare lv2cruisgrl Posted November 13, 2021 #2 Share Posted November 13, 2021 3 minutes ago, cableguy777 said: I noticed the cruise I have booked the price has dropped over $400 for the same cabin category. I have already paid in full however the actual final payment date is Nov 22. What would my options be maybe just some OBC? It has been quite a few years since we cruised with Celebrity... Yes OBC! Link to comment Share on other sites More sharing options...
kearney Posted November 13, 2021 #3 Share Posted November 13, 2021 Just make sure the price drop fare includes whatever benefits ie AI, that you expect. I tried to do this earlier and discovered that the residents and loyalty fare excluded gratuities, beverage package and wifi. Honestly it was almost breakeven... since I don't. usually drink that much..but decided not to move forward Link to comment Share on other sites More sharing options...
mkam2821 Posted November 13, 2021 #4 Share Posted November 13, 2021 1 hour ago, cableguy777 said: I noticed the cruise I have booked the price has dropped over $400 for the same cabin category. I have already paid in full however the actual final payment date is Nov 22. What would my options be maybe just some OBC? It has been quite a few years since we cruised with Celebrity... My cabin went down and though I was paid in full since final payment wasn't due yet I was able to get a refund for the difference Link to comment Share on other sites More sharing options...
davekathy Posted November 13, 2021 #5 Share Posted November 13, 2021 (edited) 1 hour ago, cableguy777 said: I noticed the cruise I have booked the price has dropped over $400 for the same cabin category. I have already paid in full however the actual final payment date is Nov 22. What would my options be maybe just some OBC? It has been quite a few years since we cruised with Celebrity... Call who ever you booked with and ask them. Post back with what you received. Edited November 13, 2021 by davekathy Link to comment Share on other sites More sharing options...
Rare DCPIV Posted November 13, 2021 #6 Share Posted November 13, 2021 As mentioned, I would expect you would get a refund. However, the worst thing that can happen is some OBC. Link to comment Share on other sites More sharing options...
cableguy777 Posted November 13, 2021 Author #7 Share Posted November 13, 2021 After a 55 min hold time before I got to speak with a Celebrity rep, I had the option of getting a refund of $495 that will be credited back to the original form of payment. I also had her send me an updated Invoice which has all the line items broken down... I really wish you could access this info on the website. All the times I log in and go to manage reservation all that it shows is the names in my party, anytime dining, gratuities $279 (which is totally wrong) & the total amount I paid. It did have an item listed as Discount -$400, but that has since disappeared. I want to upgrade the drink package and such, but I don't have the option only to buy full price... Guess I'll have to call back some other time to have that done, the rep tried to do that, but she said her system won't let her... She did offer to transfer me to someone that could, but I have other things to do than to wait on the phone all day, to her credit the rep was very friendly and pleasing to talk to... Link to comment Share on other sites More sharing options...
jelayne Posted November 13, 2021 #8 Share Posted November 13, 2021 Once your cruise is past final payment you made be able to upgrade in the Cruise Planner. The wi-fi & beverage package don’t seem to be added to tge CP until after final payment. Also depending upon your Captains Club level you may get a discount on the upgrade. Link to comment Share on other sites More sharing options...
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