upgrade advantage question

[Tprato]

Good Morning All, 

 

I am reaching out to see if any of you have any information about when upgrade requests are usually approved before sail date. I sail out on my cruise next Wednesday May 4th 2022. Just wondering when you usually hear back about your bid being approved for an upgrade. 

 

Thanks so much for any and all help!

[cuterlmt]

On our last two cruises, we heard 2-3 days before sailing. 

[phissy]

13 hours ago, Tprato said:

Good Morning All, 

 

I am reaching out to see if any of you have any information about when upgrade requests are usually approved before sail date. I sail out on my cruise next Wednesday May 4th 2022. Just wondering when you usually hear back about your bid being approved for an upgrade. 

 

Thanks so much for any and all help!

Our cruise leaves this Saturday, April 30. This morning , many from our RollCall are reporting receiving emails confirming they won their upgrades.

10 reported getting upgraded from balcony to Club balcony for minimum bids.

Based on this timing , I would think you would hear something Wednesday..

Good Luck.

[BirdTravels]

13 hours ago, Tprato said:

Good Morning All, 

 

I am reaching out to see if any of you have any information about when upgrade requests are usually approved before sail date. I sail out on my cruise next Wednesday May 4th 2022. Just wondering when you usually hear back about your bid being approved for an upgrade. 

 

Thanks so much for any and all help!

On a more "normal" Saturday/Sunday departure, they begin processing the final upgrades on Monday of that week. Upgrades can occur up to 24 hours prior to departure. The latest we got a Haven upgrade is 3 days prior to departure. 

[lorwill]

New to NCL.  Can you tell me how to bid for an upgrade please?  Many thanks.

[ggTexasGal]

1 hour ago, lorwill said:

New to NCL.  Can you tell me how to bid for an upgrade please?  Many thanks.

IF you are eligible for the program, the link below "should" work.

(Also, need to be within their dates of eligibility -- after final payment!)

https://upgrade.plusgrade.com/offer/NCL/

[complawyer]

lorwill. if you are/become eligible for am upgrade, if you log on when you get to view reservations, it will say "lets get you upgraded" and give you your choices. if this screen doesnt appear, it's likely you arent eligible

[lorwill]

44 minutes ago, ggTexasGal said:

IF you are eligible for the program, the link below "should" work.

(Also, need to be within their dates of eligibility -- after final payment!)

https://upgrade.plusgrade.com/offer/NCL/

I presume that being a first time cruise, we won’t be eligible? 

[Nclgetawaymenhoney]

It has nothing to do with first time cruiser, it has to do with timing and whether you booked with ncl or travel agent.  A lot of travel agency do not participate so you then can’t take advantage of the program also the program if your eligible does not occur until between 55 to 80 days prior to sail date.  Also they normally don’t award upgrade until 2 to 5 days prior to sailing

[lorwill]

I’ve probably made the mistake of booking with a travel agent! Thank you very much for clarification 😊

[complawyer]

well, if there is no charge for cancellation with the travel agent, go to the ncl website, plug in the ship, dates and embarkation points. if there is a price difference, or better perks, merely cancel with your agent and book yourself.

 

i have posted before, im very anal when it comes to selecting/booking a cruise. i prefer to do all the research and booking my self.  

 

that being said, we also belong to casinos at sea, and have a wonderful lady who is a godsend and save us a boat (forgive the pun)  load  of money.

 

and they are correct, y our status or the number o f times sailed on ncl is irrelevant . if you are eligible, you'll get the  offer when you check your reservation status

 

 

[phissy]

3 hours ago, lorwill said:

I’ve probably made the mistake of booking with a travel agent! Thank you very much for clarification 😊

If you booked with big box travel agency they do not participate in Upgrade Advantage.  We usually book with them but this time did not as it was after final payment when we booked cruise.
We could not transfer our booking to Costco  after final payment date deadline.
We found last minute discounted fares on cruise to Alaska and booked within 3 weeks of cruise. Had multiple offers to upgrade. 
We did end up upgrading to Haven!   

[Justwannacruis3]

Our upgrade results (not awarded) we’re emailed to us the morning before we boarded.

[lorwill]

I've booked through Cruise118 in UK.  Been waiting for 48 hours for them to contact me, despite numerous calls, emails and messages!  I am wanting to change the flights. I even contacted NCL to see if they can take over the booking, due to the absolute lack of after sales service.  They were unable to help.