Ombud Posted July 13, 2022 #26 Share Posted July 13, 2022 On 7/8/2022 at 10:20 AM, AE_Collector said: Used to be up to US$25 you could just get back from the Passenger Services Desk on the last night. So that is likely still the way it works. More than that you usually get a cheque in the mail…. Eventually. Was still that way July 3, 2022 1 Link to comment Share on other sites More sharing options...
Wachesawcruiser Posted October 3, 2022 #27 Share Posted October 3, 2022 We disembarked Aug 5 and are still waiting for refundable orc for $313.24! I'm on hold now to speak with them. I've emailed but no reply other than auto no-reply email. Link to comment Share on other sites More sharing options...
seachelt Posted October 5, 2022 #28 Share Posted October 5, 2022 We disembarked the Island Princess on August 28, our refund was issued Sept 23, and we got it today. Full amount of refundable OBC $824.50 2 Link to comment Share on other sites More sharing options...
Rare leck57 Posted October 5, 2022 #29 Share Posted October 5, 2022 On 10/4/2022 at 5:41 AM, Wachesawcruiser said: We disembarked Aug 5 and are still waiting for refundable orc for $313.24! I'm on hold now to speak with them. I've emailed but no reply other than auto no-reply email. We disembarked 21 May and I received the refund last week. This was after making an online enquiry, for which I received the generic email acknowledging my enquiry. Nothing for a further two weeks so then I used on line chat. I doubt if I would have received it had I not followed this up. Terrible service. Link to comment Share on other sites More sharing options...
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