Queenmom1947 Posted August 18, 2022 #1 Share Posted August 18, 2022 Price we paid for HAL cruise next February just went down on another site PLUS advertised with more onboard credit!!!! TA won’t do anything unless cancel and rebook! What can Holland do in situations like this???? Link to comment Share on other sites More sharing options...
crystalspin Posted August 18, 2022 #2 Share Posted August 18, 2022 (edited) If you booked with a TA, HAL will only deal with the TA. However, re-faring with a refundable deposit even if you had booked with a PCC or HAL operator/website, is actually a cancellation/rebooking. In that there has to be an available cabin in your category AND you lose the perks you reserved under for the fare and gain whatever perks are current. So ask them what you gain and lose in a cancel/rebook situation. Edited August 18, 2022 by crystalspin 1 Link to comment Share on other sites More sharing options...
zomby woof Posted August 19, 2022 #3 Share Posted August 19, 2022 I just ran into to this issue. HAL added a "Crew Appreciation Perk" to the Have It All fare for my cruise. I wanted to get it but was told I had to cancel and rebook. Current is only $1 more pp. This is cumbersome and unreasonable. I don't recall having this issue with other cruise lines or HAL in the past. Link to comment Share on other sites More sharing options...
canadarocks Posted August 19, 2022 #4 Share Posted August 19, 2022 Interesting. I am literally dealing with this right now. My TA is cancelling and rebooking our last of three consecutive cruises because the current promotion includes Free Gratuities and $50 more in OBC. IMO totally worth it, considering what we will end up saving. 1 Link to comment Share on other sites More sharing options...
StLouisCruisers Posted August 19, 2022 #5 Share Posted August 19, 2022 2 minutes ago, canadarocks said: Interesting. I am literally dealing with this right now. My TA is cancelling and rebooking our last of three consecutive cruises because the current promotion includes Free Gratuities and $50 more in OBC. IMO totally worth it, considering what we will end up saving. I wish we could have added it this week. Unfortunately, HAL starts cancellation penalties about a month ahead of final payment. Just made final today and in order to get the gratuities we would have had to pay a $3500 cancellation penalty. Of course, that was never going to happen! Link to comment Share on other sites More sharing options...
canadarocks Posted August 19, 2022 #6 Share Posted August 19, 2022 3 minutes ago, StLouisCruisers said: I wish we could have added it this week. Unfortunately, HAL starts cancellation penalties about a month ahead of final payment. Just made final today and in order to get the gratuities we would have had to pay a $3500 cancellation penalty. Of course, that was never going to happen! Totally get that. I purposely never look after making final payment, just cause it can break your heart! 😉 3 Link to comment Share on other sites More sharing options...
doone Posted August 19, 2022 #7 Share Posted August 19, 2022 I just did this a few weeks ago for my cruise in March as well, had to refare and it was no problem, actually mine went down, it was a no brainer for me. Link to comment Share on other sites More sharing options...
crystalspin Posted August 19, 2022 #8 Share Posted August 19, 2022 With a Best Value/Have It All refundable deposit, before Final Payment and with cabins still available in your category, a refare is essentially a cancel-and-rebook. My PCC handles them without endangering my chosen cabin. 1 Link to comment Share on other sites More sharing options...
canadarocks Posted August 19, 2022 #9 Share Posted August 19, 2022 1 hour ago, crystalspin said: With a Best Value/Have It All refundable deposit, before Final Payment and with cabins still available in your category, a refare is essentially a cancel-and-rebook. My PCC handles them without endangering my chosen cabin. Exactly. My TA just did it for me. Surprisingly, what I thought was $150 OBC per cabin became $175 OBC for each of us! 1 Link to comment Share on other sites More sharing options...
Nodakboiler Posted August 19, 2022 #10 Share Posted August 19, 2022 Noticed fall fare (final payment due next week) was $1000 less than we paid. Called PCC to see if they would just add new HIA or crew appreciation. Was told it would cost me $170pp more. Said no thanks and asked if anything else could be done. PCC refared my cruise and we got over $1800 refund. Appreciate that but would have cost them much less to just give us crew appreciation but I'm not complaining. 1 1 Link to comment Share on other sites More sharing options...
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