Unable to book excursions on website

[Rogueperson]

Am I the only one have issues with booking excursions on RC's website?  Every excursion has the Reserve button greyed out and says "Currently unavailable but we're working on it".  The strange thing is that its across my sailings, not just one.  Other tabs like internet or dining does not have the reserve button greyed out.  The excursions that are "sold out" are greyed out with the label "sold out" on it.

 

It might be the famous Royal Caribbean IT skills rearing its ugly head.

[emeraldcity]

I've got the same issue for an upcoming cruise out of Rome. We finally decided what we want to do in Naples and the only thing that doesn't block us with that message is the Hop/on-Hop/Off bus in Naples

[Rogueperson]

5 minutes ago, emeraldcity said:

I've got the same issue for an upcoming cruise out of Rome. We finally decided what we want to do in Naples and the only thing that doesn't block us with that message is the Hop/on-Hop/Off bus in Naples

My hop on hop off bus in St. John is greyed out too.

[Carlos A.]

Same here for Oasis on December, all Shore Excursions are greyed out. 

[Rusty_lock]

I appear to have the same issue.  i've tried different browsers and logging in as my wife and so far i can't book any shore excursions. 

[torpeedo]

All of my upcoming excursions say sold out or others are being cancelled.  I think Royal is trying to make you go to their "Private" tours (bottom of the page with excursions) that they are supposedly setting up and somehow eliminating the middle man for more $$$.  No thanks.  I am doing my own with the tour operators.  

[kernow]

All mine are the same for our Ovation cruises out of Sydney, thought it was just an issue with those cruises. 

[robmtx]

Oh yeah look at that.

 

Someone must have set $18 pricing on shore excursions and had to shut it down!

[Aerya]

Yes! Our cruise is next week and I've been having the same issue with the grey boxes (even with excursions that say "only 2 spots left!") and it's driving me nuts. We don't have any excursions booked yet and I finally gave up my search for a private excursion, so I was trying to get into some RCI ones, but I can't. 😩

[Surfguyxxx]

Same message for us too.  We're doing a Celebrity in a few weeks time and it says it on their website also.  😏

[brillohead]

Has anyone tried CALLING to see if the excursions are actually available to book, but the website is broken (again/still)?

If they're really not available at all, I wonder if they're having trouble getting excursion companies to meet whatever their COVID protocols are this week?

[BeginnercruiserHD]

All are still available to us on the Wonder next week.

[Rusty_lock]

It is now functioning for me.  They apparently figured out why they haven't sold any excursions in the last few days.  🙂 

[Aerya]

13 hours ago, Rusty_lock said:

It is now functioning for me.  They apparently figured out why they haven't sold any excursions in the last few days.  🙂 

Same here. I was able to book an excursion today. 

[BazingAu]

Is this busted again today? All the excursions are grayed out for me. Sigh.