Measures to Support Safe Cruise Travel in Canada - SSB No. 18/2021 (modified September 8, 2022)

[Fouremco]

Transport Canada updated Ship Safety Bulletin # 18 yesterday. https://tc.canada.ca/en/marine-transportation/marine-safety/ship-safety-bulletins/measures-support-safe-cruise-travel-canada-ssb-no-18-2021-modified-september-8-2022

 

The bulletin doesn't highlight the change(s), and I've not kept copies of the past versions for comparison, but hopefully someone else can determine what the changes are and whether they are of any significance.

[broberts]

One can use the wayback machine to lookup previous versions, https://web.archive.org/web/2022*/https://tc.canada.ca/en/marine-transportation/marine-safety/ship-safety-bulletins/measures-support-safe-cruise-travel-canada-ssb-no-18-2021*

 

 

[iancal]

The measures are only as good as the loopholes.   The practice of Canadian airlines seems to be to deny any and all claims straight off. Then wear down the customer until he or she accept as much lower amount of 'voucher' rather than actual payment

 

We had a seven hour delay coming home from Faro, Portugal on Transat this past June.  What did we do for seven hours?  Look up the EU regulations and practices.

 

https://onemileatatime.com/guides/europe-flight-compensation-eu261/

 

We put in a claim to Transat for 600Euro each.   It was paid within the 30 day window as prescribed by EU261.

 

Can anyone imagine AC or Westjet actually acknowledging a claim or an issue, let alone satisfying it within that time frame?  As  previous long time business traveler on both airlines I certainly cannot.

 

The other revelation for us.  EU regs apply to EU based airlines flying to the EU.  The UK and Scandinavian country rules are similar.

 

 For us, that means next time, all things being equal, we will select a KLM, an Air France, Lufthasa,TAP, etc airline when flying to Europe.  There is so much more incentive for those airlines to build in reasonable timeframes and have on time arrival flights.

Edited September 10, 2022 by iancal

[Fouremco]

44 minutes ago, iancal said:

The measures are only as good as the loopholes.   The practice of Canadian airlines seems to be to deny any and all claims straight off. Then wear down the customer until he or she accept as much lower amount of 'voucher' rather than actual payment

 

We had a seven hour delay coming home from Faro, Portugal on Transat this past June.  What did we do for seven hours?  Look up the EU regulations and practices.

 

https://onemileatatime.com/guides/europe-flight-compensation-eu261/

 

We put in a claim to Transat for 600Euro each.   It was paid within the 30 day window as prescribed by EU261.

 

Can anyone imagine AC or Westjet actually acknowledging a claim or an issue, let alone satisfying it within that time frame?  As  previous long time business traveler on both airlines I certainly cannot.

 

The other revelation for us.  EU regs apply to EU based airlines flying to the EU.  The UK and Scandinavian country rules are similar.

 

 For us, that means next time, all things being equal, we will select a KLM, an Air France, Lufthasa,TAP, etc airline when flying to Europe.  There is so much more incentive for those airlines to build in reasonable timeframes and have on time arrival flights.

Good post, but perhaps not on the thread that you had intended?