debs0712 Posted September 18, 2022 #1 Share Posted September 18, 2022 Does anyone know the email address?? Link to comment Share on other sites More sharing options...
verizon Posted September 18, 2022 #2 Share Posted September 18, 2022 I think that email address is mainly for high end suites guests and Zenith members only. Link to comment Share on other sites More sharing options...
jelayne Posted September 18, 2022 #3 Share Posted September 18, 2022 When is your sailing? Normally the Shoreside concierge’s will reach out with a email or call before your sailing. Last cruise we were contacted about 10 prior to sailing. 2 Link to comment Share on other sites More sharing options...
debs0712 Posted September 18, 2022 Author #4 Share Posted September 18, 2022 We are sailing on November 11, 2022. Link to comment Share on other sites More sharing options...
jelayne Posted September 18, 2022 #5 Share Posted September 18, 2022 It.may be a bit early for the Shoreside concierge to reach out. Also keep a eye on your junk mail as for most suites initial contact is via email. Which has occasionally made its way to my junk mail. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted September 19, 2022 #6 Share Posted September 19, 2022 My experience is that even when traveling in a Upper Suite they do not reach out to you until 1-2 weeks prior to the cruise. If in a SS you normally get an e-mail 7-10 days prior to sailing. To be honest I've given up on them as only occasionally are my request received by the butler and stateroom attendant and it is just as easy to let them know my choices and pillow needs when I first meet them. Link to comment Share on other sites More sharing options...
canderson Posted September 19, 2022 #7 Share Posted September 19, 2022 1 hour ago, Jim_Iain said: My experience is that even when traveling in a Upper Suite they do not reach out to you until 1-2 weeks prior to the cruise. And then again, I was contacted a couple of weeks ago for a 31 October cruise on Reflection. 1 Link to comment Share on other sites More sharing options...
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