windsor26 Posted November 4, 2022 #1 Share Posted November 4, 2022 and if so at what time I used the world clock to find the opening times in USA but still keep being told there is no one available on live chat. Link to comment Share on other sites More sharing options...
subaru94 Posted November 4, 2022 #2 Share Posted November 4, 2022 30 minutes ago, windsor26 said: and if so at what time I used the world clock to find the opening times in USA but still keep being told there is no one available on live chat. Yes I have unfortunately I don't think they work on the weekends, only during the week, but very helpful. Link to comment Share on other sites More sharing options...
windsor26 Posted November 4, 2022 Author #3 Share Posted November 4, 2022 1 minute ago, subaru94 said: Yes I have unfortunately I don't think they work on the weekends, only during the week, but very helpful. OK thanks I will try tonight and tomorrow early Link to comment Share on other sites More sharing options...
rkmw Posted November 4, 2022 #4 Share Posted November 4, 2022 (edited) 1 hour ago, windsor26 said: OK thanks I will try tonight and tomorrow early They won’t be open until 9am Monday Edited November 4, 2022 by rkmw Link to comment Share on other sites More sharing options...
windsor26 Posted November 5, 2022 Author #5 Share Posted November 5, 2022 30 minutes ago, rkmw said: They won’t be open until 9am Monday Their time or ours? Link to comment Share on other sites More sharing options...
rkmw Posted November 5, 2022 #6 Share Posted November 5, 2022 (edited) 4 minutes ago, windsor26 said: Their time or ours? It’s our time but if you try and call you’ll get the recorded message about the opening hours, not sure how you can call the US will it keep until Monday morning what you want to know ? Edited November 5, 2022 by rkmw Link to comment Share on other sites More sharing options...
Rare arxcards Posted November 5, 2022 #7 Share Posted November 5, 2022 Sydney time. I have found that during the morning you get a shorter queue. They have been mostly helpful, but more difficult questions tend to be - well - leave you hanging until the chat times out. Link to comment Share on other sites More sharing options...
windsor26 Posted November 5, 2022 Author #8 Share Posted November 5, 2022 45 minutes ago, rkmw said: It’s our time but if you try and call you’ll get the recorded message about the opening hours, not sure how you can call the US will it keep until Monday morning what you want to know ? Sorry not a phone call I want I want to use their LIVE CHAT on their web site telephone calls have got me no where Link to comment Share on other sites More sharing options...
rkmw Posted November 5, 2022 #9 Share Posted November 5, 2022 1 minute ago, windsor26 said: Sorry not a phone call I want I want to use their LIVE CHAT on their web site telephone calls have got me no where Ok but Princess doesn’t open till 9am Monday so you’ll have to do it then Link to comment Share on other sites More sharing options...
2022cruisey Posted November 5, 2022 #10 Share Posted November 5, 2022 Yes, have used it a few times. Sometimes have to wait and once you get someone online it is very efficient and you can screenshot for a written record of what has been said. Link to comment Share on other sites More sharing options...
alibabacruisers Posted November 5, 2022 #11 Share Posted November 5, 2022 I used live chat a couple of months ago and we live in Melbourne. I would see the "not online" until around 9am our time. They were very helpful both times we used it. Link to comment Share on other sites More sharing options...
timtam2 Posted November 5, 2022 #12 Share Posted November 5, 2022 The live chat is manned by Australian Princess staff. Link to comment Share on other sites More sharing options...
windsor26 Posted November 5, 2022 Author #13 Share Posted November 5, 2022 Thanks I will try on Monday at 9am and hope for it to be working Link to comment Share on other sites More sharing options...
LuckiePuris Posted November 6, 2022 #14 Share Posted November 6, 2022 Yes during Australian business hours, its fantastic and wait time is generally very quick. Link to comment Share on other sites More sharing options...
windsor26 Posted November 6, 2022 Author #15 Share Posted November 6, 2022 42 minutes ago, LuckiePuris said: Yes during Australian business hours, its fantastic and wait time is generally very quick. Thanks I will try again and hope to be lucky I have only ever seen the no one available now link Link to comment Share on other sites More sharing options...
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