Cruise Planner Refunds

[squattie]

My refunds from 11/18 just posted this afternoon.  Didn’t have to call or message them.  

[colesc15]

Still waiting on all of mine 

[KelJ]

My refund from November 18th posted overnight. It is dated December 10th and was there when I looked this morning. 

[Gigi1068]

I am truly happy for those of you who have received your refunds.

[fweegy]

On 12/9/2022 at 5:45 PM, fweegy said:

I E-mailed mbayley today and he got back to me saying my refunds were processed yesterday, the 8th and should show up on my banks CC in 5 business days or less. So keep on the lookout gang.

Mine posted this morning. One less thing to worry about.

[bluecruise456]

it looks like gigi1068 and I are still waiting. any one else for the 11/18 refunds?

[Dorh]

I received a refund today for my 11/18 cruise planner cancellation.    Still waiting for the cancellation that I processed on 11/19.  

 

 

[crooooze]

Still waiting… 

[jk04]

I think I have one from the 18th and 2 from the 19th, neither have posted yet.  DH just got his last night on AMEX from the 18th.

[Rosales99]

I am also waiting for a refund from 11/18/22.  I called and was told it would take approx 2 weeks.  Still waiting 

[CajunCruisers]

I received my refund this morning for excursions cancelled on 11/18.

[shellunderwater]

Got our 11/18 refunds.

[clochette]

got all of ours also, in strange amount but it is all there.  I was also posted on December 10 and showed up this morning

[latebuyer]

I haven’t got mine yet but i’m from canada so i suppose could take longer or so they claim.

[mets07]

My 3 refunds from November 18 and 19 hit my credit card yesterday, December 10. 

[saltbeetle]

6 hours ago, bluecruise456 said:

it looks like gigi1068 and I are still waiting. any one else for the 11/18 refunds?

I am still waiting....

[colesc15]

Still waiting 

[LittleJoefromKokomo]

Nothing here yet..

[colesc15]

Refunds hit my account this morning, but if course I'm short the amount their system double charged me, so have to reach back out again. Close to just saying forget it and just Royal caribbean keep my extra $200 to just not deal with it anymore

[jnd947a1]

A miracle happened got all my refunds today for cancellation on 11/18.  Sent multiple emails to mbayley with no response.  they probably have been overwhelmed.  Maybe the savings from the menu changes and and cabin service can be used to increase the IT QA group. Never a good idea to make major software changes just before a holiday promotion. Most companies have a freeze period for making changes around holidays, etc.

 

I am now feeling lucky time to get a lottery ticket!

[BobNoxious]

I got my refund, but it required an email to corporate last week to get it started.

[Gigi1068]

25 minutes ago, BobNoxious said:

I got my refund, but it required an email to corporate last week to get it started.

I’m so happy for you.  I’m still waiting.

[Gigi1068]

32 minutes ago, jnd947a1 said:

A miracle happened got all my refunds today for cancellation on 11/18.  Sent multiple emails to mbayley with no response.  they probably have been overwhelmed.  Maybe the savings from the menu changes and and cabin service can be used to increase the IT QA group. Never a good idea to make major software changes just before a holiday promotion. Most companies have a freeze period for making changes around holidays, etc.

 

I am now feeling lucky time to get a lottery ticket!

I received 3 responses and no refund yet.  

[Gigi1068]

4 hours ago, UnregisteredUser said:

Nothing here yet..

Same here.

[Gigi1068]

1 hour ago, colesc15 said:

Refunds hit my account this morning, but if course I'm short the amount their system double charged me, so have to reach back out again. Close to just saying forget it and just Royal caribbean keep my extra $200 to just not deal with it anymore

The frustration continues…