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Casino Offer vs Airline Meltdown


Oldsweets
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We had booked 2 inside cabins using a casino offer for 3 people under free cabin plus fees.  We were meeting children & grandchildren in Orlando to travel on Freedom as a group.  Southwest told us early this morning that our flight was part of the 2/3 of all booked flights being canceled and we were unable to find/book seats with any other airlines as they were sold out.   My wife and each canceled our reserved rooms with the expected penalty of $100 for one room plus $200 for our second room and $100 from application of a previous canceled casino fee from another flight that was canceled earlier in the year.  No complaints about carnival but boy do we feel guilty about the third person (my sons mother in law) who was joining us as a third person and who is already in Orlando so our canceled flights didn’t affect her.  Carnival allowed us to put her in the same inside cabin which had been a free inside casino offer cabin but her new cost was  $2500 with $500 onboard credit. We get it no casino offer but a shock at the price.  The lesson here folks is if you try and be nice to someone by booking an extra cabin because you both have a casino offer it may end up costing you a few hundred bucks extra if you cancel and the 3rd person could end up paying thousands.  When I asked my son this morning if he was comfortable with this $2500 for an inside room for 1 person (his mother in law) he said “what can I do leave her behind”. I could only respond “ I am not sure how much you like her”. He like her enough that they are paying the $2500 for an inside room.  

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36 minutes ago, Oldsweets said:

We had booked 2 inside cabins using a casino offer for 3 people under free cabin plus fees.  We were meeting children & grandchildren in Orlando to travel on Freedom as a group.  Southwest told us early this morning that our flight was part of the 2/3 of all booked flights being canceled and we were unable to find/book seats with any other airlines as they were sold out.   My wife and each canceled our reserved rooms with the expected penalty of $100 for one room plus $200 for our second room and $100 from application of a previous canceled casino fee from another flight that was canceled earlier in the year.  No complaints about carnival but boy do we feel guilty about the third person (my sons mother in law) who was joining us as a third person and who is already in Orlando so our canceled flights didn’t affect her.  Carnival allowed us to put her in the same inside cabin which had been a free inside casino offer cabin but her new cost was  $2500 with $500 onboard credit. We get it no casino offer but a shock at the price.  The lesson here folks is if you try and be nice to someone by booking an extra cabin because you both have a casino offer it may end up costing you a few hundred bucks extra if you cancel and the 3rd person could end up paying thousands.  When I asked my son this morning if he was comfortable with this $2500 for an inside room for 1 person (his mother in law) he said “what can I do leave her behind”. I could only respond “ I am not sure how much you like her”. He like her enough that they are paying the $2500 for an inside room.  

 

6 minutes ago, Eli_6 said:

You should have just "no showed" rather than canceled.  She should have just checked in and said you were coming later. 

This is interesting.  There have been hundreds of "this will happen" posts about this scenario and here it is.

Thank you for posting and sorry about your missed cruise  

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1 hour ago, Eli_6 said:

You should have just "no showed" rather than canceled.  She should have just checked in and said you were coming later. 

To clarify, I didn't mean this in a snarky way. I just was saying for anyone who encounters this in the future.  I asked about this in the past because my Mom gets casino offers but she is also elderly and has health issues so any time we book her a cruise, it is 50/50 whether she will end up going.

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12 hours ago, klfrodo said:

Will her travel insurance pick her additional costs due to you having to cancel?

The insurance coverage you're thinking about covers the single supplement when the other occupant has to cancel for a covered reason.  Not sure it would cover having to pay full price because you couldn't get the discount that only the other occupant qualified for.

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