KEG21552 Posted January 11, 2023 #1 Share Posted January 11, 2023 Good morning. We have a cruise on the Silhoutte March 13 through a BCC promotion. I called Captain’s Club last week to purchase premium during package and received confirmation email with all information correct. It does not show up on reservation. Does this require a call to Celebrity, Captain’s Club or BCC. I just want to make sure there aren’t any issues with it when we board. In December, we had same scenario, but I did the purchases online rather than Captain’s Club and it showed up the next day. Thanks for any advice Karen Link to comment Share on other sites More sharing options...
AnnaNicole Posted January 11, 2023 #2 Share Posted January 11, 2023 It will show up on your sail pass when you download it. Look for PALL. Link to comment Share on other sites More sharing options...
jelayne Posted January 11, 2023 #3 Share Posted January 11, 2023 Give it a few days and then check your Order History in the Cruise Planner. Link to comment Share on other sites More sharing options...
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