Cunard Emails

[57eric]

For years I have been receiving 2-3 Cunard emails a week.  Recently, I noticed that I had not had any in over three weeks.  I "resubscribed" and got a confirming email.  That was ten days ago and I haven't seen anything since.

 

Has Cunard changed their email regime?  What are other US customers seeing?

[TheOldBear]

I rarely get any Cunard emails, and the occasional snail mail piece is usually addressed to Mrs Bear.

 

Last year's exception was some post cruise survey emails - for a total of 4 surveys in December.

[exlondoner]

I’ve had three in the last week, one of which was to wish me happy birthday. How sweet! Otherwise what I get seems entirely random. The latest was suggesting I might like a trip to the Canaries in 2004. I hope so as I’ve already booked one. Do they think I want to do two?

[sogne]

I get regular emails about all things  from Cunard but have the opposite problem with P&O UK where I have received nothing for over 18 months. 

[bluemarble]

@57eric, what you are reporting happened to me several years ago. Out of the blue, I stopped receiving any Cunard marketing emails. I tried several attempts to reregister my email address to no avail. I then registered a different email address and started receiving marketing emails under that address.

 

Registering that new email address also prompted a phone call from a sales rep welcoming me to Cunard. I explained the situation that I was just registering a new email address since my other one had stopped receiving marketing emails. She said she'd pass along the details of my situation but nothing has changed.

 

I now basically have two Cunard email addresses. One address I continue to use for all my bookings which receives booking confirmations and other email related to my bookings. The other address is where I receive all the Cunard marketing emails.

 

Here is a summary of the Cunard US marketing emails I have received the past three weeks.

 

Tue 2/7/2023: John, treat yourself to unforgettable moments.

Mon 2/6/2023: John, let us take you to see the UNESCO treasures.

Tue 1/31/2023: Choose adventure with fares from $899.

Mon 1/30/2023: Be inspired by Alaska in 2023

Sun 1/29/2023: LAST CHANCE – Chinese New Year Sale Ends Soon!

Sat 1/28/2023: Where can we take you? Check out the new interactive 2023-2025 Brochure.

Thu 1/26/2023: Celebrating 100 years of Cunard’s first World Voyage – Sea Views exhibition.

Wed 1/25/2023: Lucky you! Chinese New Year Sale Extended!

Tue 1/24/2023: Discover one of mankind’s greatest achievements – The Panama Canal.

Mon 1/23/2023: Be inspired by the magic of the Mediterranean.

Sat 1/21/2023: John, don’t miss out on reduced fares on  exotic voyages sailing soon.

Wed 1/18/2023: Celebrate Chinese New Year with fares from $888.

 

So no, I haven't seen any recent interruption to Cunard's marketing emails. I fear your email address may have gone into limbo with Cunard the same way mine did a few years ago, @57eric.

[57eric]

Cunard IT.  You've got to love it.