plpolowy Posted February 16, 2023 #1 Share Posted February 16, 2023 30 days out and my MoveUp bid from Edge Class Concierge C1 to Sky Suite is Frozen and says Pending! Can anyone give me a time frame? Do I have to wait until 48 hours prior to sailing to get an assigned Suite? Fingers crossed that this means my bid is a success! Any input on your successful MoveUp would be on appreciated. I am on pins and needles here…so excited to experience the Retreat. Link to comment Share on other sites More sharing options...
zanyw Posted February 16, 2023 #2 Share Posted February 16, 2023 Check your credit card to see if there is a pending charge from Celebrity. Typically once your moveup bid is "frozen" they charge your card pretty soon after. This typically means the bid was accepted. The first/last time I did this the bid was frozen and I had an email with my new cabin within 48 hours or so. 3 Link to comment Share on other sites More sharing options...
plpolowy Posted February 16, 2023 Author #3 Share Posted February 16, 2023 Thanks that’s great news to hear from you…I have been checking my Credit Card no luck yet but it has just been 24 hours. Link to comment Share on other sites More sharing options...
bpick518 Posted February 19, 2023 #4 Share Posted February 19, 2023 I've actually had a moveup bid "frozen" at pending for over 96 hours now with no CC charge...we're still over 30 days from sailing... 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 19, 2023 #5 Share Posted February 19, 2023 When looking at the bid are you using the link to that particular bid? I've found that often if you bid for two or more room types an click the confirmation for one the others show pending and can't be changed but if you go in using the original bid for that room type you can still adjust bid and all the others show pending. I have an alert set up on my credit card for any charges over $50. When I get a charge I get a text alert that also shows up on my watch. I usually know I won an upgrade when my CC is hit even before the official email comes. If you win an upgrade and have multiple bids and they have not yet charged your account the one bid stays at pending and the others turn to expired. Not always but often that mean you won the upgrade for the one showing pending. The room is usually assigned and CC charged within 24 hours. You can be awarded an upgrade anytime from the point you bid up until 48 hours before cruise. At 48 hours the rejection email are blasted. Also at 48 hours the ships manifest is frozen and submitted to homeland security. Also at 48 hours you can no longer book or cancel anything from the website for that cruise 2 4 Link to comment Share on other sites More sharing options...
plpolowy Posted February 19, 2023 Author #6 Share Posted February 19, 2023 @Jim_Iain it is definitely frozen and Pending. I am doing B2B and placed MoveUp bids on both. I really wanted to MoveUp to a Sky Suit on the second leg so I cancelled the first leg bids and canceled the Aqua bid on the second leg. Then I put in a strong bid on the Sky Suite and that day it went into pending it was Valentines Day ❤️ Still no CC charge or email there are 9 S2 Suits and 4 S3 Suits still available. I have my fingers crossed for a S2 what do you think my chances are to get a S2? Link to comment Share on other sites More sharing options...
plpolowy Posted February 19, 2023 Author #7 Share Posted February 19, 2023 @Jim_Iainoh also when I go into MoveUp from my original email and my MoveUp confirmation email it says “ No longer available for upgrade”. Do you think I changed my bids so many times they disqualified me 😂😂😂 1 1 Link to comment Share on other sites More sharing options...
Rare Cruisegirl6 Posted February 19, 2023 #8 Share Posted February 19, 2023 14 hours ago, bpick518 said: I've actually had a moveup bid "frozen" at pending for over 96 hours now with no CC charge...we're still over 30 days from sailing... What ship and what cabin category are you bidding for? I am also frozen. Link to comment Share on other sites More sharing options...
dgparent Posted February 19, 2023 #9 Share Posted February 19, 2023 Same here, one bid is Expired and the other is Pending we do not sail for 3 weeks, been frozen since at least Friday. I read one posters post that mentioned she had the same thing happen then after about 3-4 days both bids went back to pending and she could modify them again, which made me 😞 sad. Link to comment Share on other sites More sharing options...
bpick518 Posted February 19, 2023 #10 Share Posted February 19, 2023 50 minutes ago, Cruisegirl6 said: What ship and what cabin category are you bidding for? I am also frozen. Apex and SS. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 19, 2023 #11 Share Posted February 19, 2023 2 hours ago, plpolowy said: @Jim_Iainoh also when I go into MoveUp from my original email and my MoveUp confirmation email it says “ No longer available for upgrade”. Do you think I changed my bids so many times they disqualified me 😂😂😂 No -- I think your ok. I just checked mine from a bid I did yesterday and all show a blue button Update Offer. I'm far out at 55 days before the cruise and nothing available for suites except Iconic at a HUGE minimum bid Try emailing CelebrityMoveUp@Celebrity.com They usually respond within 1-2 business days and are really helpful. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 19, 2023 #12 Share Posted February 19, 2023 1 hour ago, dgparent said: Same here, one bid is Expired and the other is Pending we do not sail for 3 weeks, been frozen since at least Friday. I read one posters post that mentioned she had the same thing happen then after about 3-4 days both bids went back to pending and she could modify them again, which made me 😞 sad. I had the same happen in December. The PH went pending and RS Expired. Couple days later both shifted back to modify available. A couple days later I got an Alert we won the RS. You can never tell what's going on behind the curtains. 1 1 Link to comment Share on other sites More sharing options...
plpolowy Posted February 19, 2023 Author #13 Share Posted February 19, 2023 @Jim_IainI think I will wait until Monday evening to see if there are is action then I may email them. What should I ask them? And should I drop them a hint of the deck I most desire? Link to comment Share on other sites More sharing options...
dgparent Posted February 19, 2023 #14 Share Posted February 19, 2023 1 hour ago, plpolowy said: @Jim_IainI think I will wait until Monday evening to see if there are is action then I may email them. What should I ask them? And should I drop them a hint of the deck I most desire? Monday is a holiday here, not sure if they are open or not. Let us know what happens either way. Link to comment Share on other sites More sharing options...
spielerin Posted February 19, 2023 #15 Share Posted February 19, 2023 Mine has been greyed out for over a week now. Just now went to upgraded and the charge is pending on my credit card. I sail in just under 3 weeks. 1 Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #16 Share Posted February 20, 2023 @Jim_Iainoh yes Presidents Day…will wait for Tuesday…this wait is agonizing I have sailed on X 4 times in the Mediterranean Edge class 2 times but this will be my first Edge Retreat experience sailing with my Daughter I am so excited! Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #17 Share Posted February 20, 2023 Congratulations @spielerin the Cruise I bid on sails in 26 Day mine will be a week in pending on Tuesday. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 20, 2023 #18 Share Posted February 20, 2023 6 hours ago, plpolowy said: @Jim_IainI think I will wait until Monday evening to see if there are is action then I may email them. What should I ask them? And should I drop them a hint of the deck I most desire? They can only assist with unfreezing your bid. They have no control over what room or deck you will be assigned. 1 Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #19 Share Posted February 20, 2023 @Jim_IainI don’t want to unfreeze the bid…I just want the Sky Suite I guess I will just have it wait maybe Tuesday will be my lucky day it will be a week frozen. 1 Link to comment Share on other sites More sharing options...
dgparent Posted February 20, 2023 #20 Share Posted February 20, 2023 I just got this wonderful email, maybe they are working today. FYI I had no pending charge on my CC this morning went from a SS2 to Celebrity Suite 2 Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #21 Share Posted February 20, 2023 5 hours ago, dgparent said: I just got this wonderful email, maybe they are working today. FYI I had no pending charge on my CC this morning went from a SS2 to Celebrity Suite Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #22 Share Posted February 20, 2023 @dgparentCongratulations🥳 What sailing are you on? Maybe I will get your S2 🥰 that I am bidding on. I sail 3/17 Edge. Link to comment Share on other sites More sharing options...
dgparent Posted February 20, 2023 #23 Share Posted February 20, 2023 Just now, plpolowy said: @dgparentCongratulations🥳 What sailing are you on? Maybe I will get your S2 🥰 that I am bidding on. I sail 3/17 Edge. Reflection March 12th Link to comment Share on other sites More sharing options...
plpolowy Posted February 20, 2023 Author #24 Share Posted February 20, 2023 Well I won’t get your S2 but I should be hearing soon my cruise is only 5 days later than your sailing🤞 Congratulations again enjoy your cruise. Link to comment Share on other sites More sharing options...
Rare Cruisegirl6 Posted February 20, 2023 #25 Share Posted February 20, 2023 On 2/19/2023 at 3:23 PM, spielerin said: Mine has been greyed out for over a week now. Just now went to upgraded and the charge is pending on my credit card. I sail in just under 3 weeks. When is your cruise? Link to comment Share on other sites More sharing options...
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