Vacationdreamer<>< Posted March 15, 2023 #1 Share Posted March 15, 2023 So - I applied for and received the BOA RCI Visa shortly after we booked our trip. We paid for the trip with the Visa which resulted in about 33,000 rewards points. I had hoped to use that toward my excursions costs, but it looks like the best I can do is to have OBC. Is my only option to use the rewards putting the points on as OBC and then booking an excursion on the ship? If so - boo. My desired excursions could be sold out, and they won't have any pre-cruise discount. I may have learned a stupid lesson here, I think... 😛 Link to comment Share on other sites More sharing options...
sunluva Posted March 15, 2023 #2 Share Posted March 15, 2023 Your Visa points will be in your cruise planner before you cruise. You can use them to pre-book ship sponsored excursions. 3 Link to comment Share on other sites More sharing options...
Vacationdreamer<>< Posted March 15, 2023 Author #3 Share Posted March 15, 2023 3 minutes ago, sunluva said: Visa points will be in your cruise planner before you cruise. Wow! I had no idea! Thank you! Do I have to do anything to link my cruise planner to my visa? Link to comment Share on other sites More sharing options...
sunluva Posted March 15, 2023 #4 Share Posted March 15, 2023 When you go to the Bank of America website to cash in your points for OBC, they will ask for your cruise info. Date, ship, reservation #, etc... it will eventually show up in your account. I can't recall how long it takes but someone else may know! 1 Link to comment Share on other sites More sharing options...
sailor05 Posted March 15, 2023 #5 Share Posted March 15, 2023 17 minutes ago, sunluva said: it will eventually show up in your account. I can't recall how long it takes but someone else may know! My experience is they show up in the planner 1-2 weeks after redemption. 1 Link to comment Share on other sites More sharing options...
Vacationdreamer<>< Posted March 16, 2023 Author #6 Share Posted March 16, 2023 12 hours ago, sailor05 said: My experience is they show up in the planner 1-2 weeks after redemption. Thank you!! Link to comment Share on other sites More sharing options...
Daycare Provider Posted March 18, 2023 #7 Share Posted March 18, 2023 I just redeemed by RCCL Visa pints for $250 OBC…. I’m sooooo excited. WE set sail for B2B April 9-23.. 1 Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted March 19, 2023 #8 Share Posted March 19, 2023 4 hours ago, Daycare Provider said: I just redeemed by RCCL Visa pints for $250 OBC…. I’m sooooo excited. WE set sail for B2B April 9-23.. That'll pay for about half of your gratuities. 1 Link to comment Share on other sites More sharing options...
Daycare Provider Posted March 19, 2023 #9 Share Posted March 19, 2023 Something is better than nothing… 4 Link to comment Share on other sites More sharing options...
BTSEN5 Posted March 20, 2023 #10 Share Posted March 20, 2023 I am patiently waiting for my OBC from my BOA Visa to show up on my planner. I redeemed them back in December. I called the rewards desk and they said they would show up about 2 weeks before our cruise. That is this coming Friday. I will be making a call if they are not there. I have been waiting to sign up for the beverage package. 1 Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted March 20, 2023 #11 Share Posted March 20, 2023 11 hours ago, BTSEN5 said: I am patiently waiting for my OBC from my BOA Visa to show up on my planner. I redeemed them back in December. I called the rewards desk and they said they would show up about 2 weeks before our cruise. That is this coming Friday. I will be making a call if they are not there. I have been waiting to sign up for the beverage package. I know Friday is only 5 days away but I would call again. My OBC usually shows up in a few days, it's never been more than 2 weeks. 1 Link to comment Share on other sites More sharing options...
orkaren1 Posted March 20, 2023 #12 Share Posted March 20, 2023 23 hours ago, BTSEN5 said: I am patiently waiting for my OBC from my BOA Visa to show up on my planner. I redeemed them back in December. I called the rewards desk and they said they would show up about 2 weeks before our cruise. That is this coming Friday. I will be making a call if they are not there. I have been waiting to sign up for the beverage package. I redeemed points for OBC yesterday and today got an email with receipt showing credit applied. I also redeemed points towards a “free” cruise about a week ago. Nothing is showing up from that yet but an answer to an email I sent they said it would take about 15 days for it to go through. I would call if your points aren’t showing up yet 1 Link to comment Share on other sites More sharing options...
Daycare Provider Posted March 21, 2023 #13 Share Posted March 21, 2023 I redeemed my points last Saturday for a 4/9 cruise. I printed the receipt showing that it will be applied to my account. If its not there before I cruise, at least I have printed documentation supporting my claim. 1 Link to comment Share on other sites More sharing options...
Vacationdreamer<>< Posted March 21, 2023 Author #14 Share Posted March 21, 2023 I redeemed my points on Saturday and today I opened the website and they had already been linked. I used them toward an excursion. I am happy that it was as easy as it was. 1 Link to comment Share on other sites More sharing options...
Vacationdreamer<>< Posted March 21, 2023 Author #15 Share Posted March 21, 2023 On 3/19/2023 at 8:42 PM, BTSEN5 said: I called the rewards desk and they said they would show up about 2 weeks before our cruise. my cruise is 60 days away and they were there today. Link to comment Share on other sites More sharing options...
Ret MP Posted March 21, 2023 #16 Share Posted March 21, 2023 On 3/15/2023 at 5:22 PM, sunluva said: When you go to the Bank of America website to cash in your points for OBC, they will ask for your cruise info. Date, ship, reservation #, etc... it will eventually show up in your account. I can't recall how long it takes but someone else may know! I wouldn't wait til the last minute to cash-in your points from BOA to RCCL (your account), it's not instant. I'd try to do it at least two months before embarkation day. Maybe a little overkill, but the old saying, "what can go wrong, will". BTW, my experience with BOA is that they bracket your points that can be cashed-in. So, you can't cash-in every point. BTW, I use "cash-in" but it is actually a transfer. 1 Link to comment Share on other sites More sharing options...
cruisegus Posted March 21, 2023 #17 Share Posted March 21, 2023 On 3/15/2023 at 5:40 PM, sailor05 said: My experience is they show up in the planner 1-2 weeks after redemption. I always call the rewards deck to redeem and then ask them to make the transfer to OBC immediate because I want to purchase something through the Cruise Planner. It is an extra step for them to preform, but they have always done it for me. 1 Link to comment Share on other sites More sharing options...
Ret MP Posted March 22, 2023 #18 Share Posted March 22, 2023 16 hours ago, cruisegus said: I always call the rewards deck to redeem and then ask them to make the transfer to OBC immediate because I want to purchase something through the Cruise Planner. It is an extra step for them to preform, but they have always done it for me. A very good way to do it, for sure. And I'm glad it worked for you without incident. Chances are that's the way it will be. But there is Murphy's Law: I (meaning me, no one else) don't usually like relying on phone customer service types. A computer is programmed to do this when you do that, no human error or input is required. Example: Just 3 days ago, on a Sunday, I wanted to add two people to my already existing booked cruise. I called to add them (Why? I couldn't find a way to do it online!). Without going into detail, that started 8 hours of being on hold, dropped calls, no callbacks, and repeating my experience to far too many people, and repeating it several times to each person. This was with a "big box" TA. So, I've made up my mind that I'll "TRY" to remember to use the online options from now on, if available. And the above is only one example as it is my belief that even post-COVID many of these types are "work at home" employees and not closely monitored, trained, or caring. Bottom line: For me, if there is a way to do it online, I'll do it online. I'm tired of poor customer service. I don't believe BOA is immune to poor phone customer service, either. Link to comment Share on other sites More sharing options...
Luv2teachandcruise Posted March 23, 2023 #19 Share Posted March 23, 2023 On 3/19/2023 at 8:42 PM, BTSEN5 said: I am patiently waiting for my OBC from my BOA Visa to show up on my planner. I redeemed them back in December. I called the rewards desk and they said they would show up about 2 weeks before our cruise. That is this coming Friday. I will be making a call if they are not there. I have been waiting to sign up for the beverage package. We have always called and had them expedited because we like to pre-book all of our excursions and 2 weeks out is not enough time. Hope this is helpful. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted March 23, 2023 #20 Share Posted March 23, 2023 On 3/19/2023 at 5:42 PM, BTSEN5 said: I am patiently waiting for my OBC from my BOA Visa to show up on my planner. I redeemed them back in December. I called the rewards desk and they said they would show up about 2 weeks before our cruise. That is this coming Friday. I will be making a call if they are not there. I have been waiting to sign up for the beverage package. I have redeemed twice now. Each time it was at the 14 day mark that they showed up in my cruise planner online. I wouldn't even bother redeeming until 20 days before cruise time. Honestly, I don't understand why they do it this way. I wish they'd add it when you redeem them. I'd like to be able to use it to take advantage of known good sale times. Link to comment Share on other sites More sharing options...
Vacationdreamer<>< Posted March 23, 2023 Author #21 Share Posted March 23, 2023 This is weird. I am 8 weeks out from my cruise. And the rewards populated within 48 hours of ordering them. Link to comment Share on other sites More sharing options...
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