Extra fees when doing NZeta online--help please

[jajsmom]

After not being able to get through on the NZeta app, my husband decided to do it online.  In addition to a NZ$23 charge for the application, he was being charged a NZ$35 fee for IBL, which is an environmental fee for visitors.  I have never seen this mentioned before.  The only thing he was not sure of when filling out the application was whether he was in transit or visiting NZ.  We will be on a round-trip cruises from Sydney, with all of our ports in NZ.  Thank you for any insight.

[possum52]

1 hour ago, jajsmom said:

After not being able to get through on the NZeta app, my husband decided to do it online.  In addition to a NZ$23 charge for the application, he was being charged a NZ$35 fee for IBL, which is an environmental fee for visitors.  I have never seen this mentioned before.  The only thing he was not sure of when filling out the application was whether he was in transit or visiting NZ.  We will be on a round-trip cruises from Sydney, with all of our ports in NZ.  Thank you for any insight.

You are visiting NZ,

 

Anyone entering NZ with a visa or NZeTA whether it is done online or on the app has to pay the IVL -

The IVL

If you are entering New Zealand you must also pay an IVL, which funds tourism infrastructure and helps protect our natural environment. You pay the IVL at the same time as you request your NZeTA. The IVL costs NZD $35.

 

NZeTA icluding IVL

Edited June 2, 2023 by possum52

[The_Big_M]

8 hours ago, jajsmom said:

After not being able to get through on the NZeta app, my husband decided to do it online.  In addition to a NZ$23 charge for the application, he was being charged a NZ$35 fee for IBL, which is an environmental fee for visitors.  I have never seen this mentioned before.  The only thing he was not sure of when filling out the application was whether he was in transit or visiting NZ.  We will be on a round-trip cruises from Sydney, with all of our ports in NZ.  Thank you for any insight.

 

In your case you would be visiting NZ as seeing NZ is part/most of the purpose of your trip. 

 

Transit would only apply if passing through without staying for long e.g. arriving one day on one airline from the US, and then flying out the next day to Sydney, and your only reason to be there was passing through to another country. 

[jajsmom]

Thank you both!

[jajsmom]

Did both of our Australia and New Zealand eta's today. Easy to do the Australia one on the app, but the NZ one would only go through on the computer.  Final cost for the two of us was about $100 USD.  At least that is done now, so we can start booking excursions.