regnig Posted June 11, 2023 #1 Share Posted June 11, 2023 Is anyone else having problems with the HAL website or is it just me? Can't sign in nor can i bring up up current booking using the Booking Number. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 11, 2023 #2 Share Posted June 11, 2023 I was able to login just now with safari browser. Link to comment Share on other sites More sharing options...
crystalspin Posted June 11, 2023 #3 Share Posted June 11, 2023 2 hours ago, regnig said: Is anyone else having problems with the HAL website or is it just me? Can't sign in nor can i bring up up current booking using the Booking Number. I was perpetually having similar problems using Chrome as my browser. For the fun of it, I tried using Edge, and it was perfect. Then it sometimes wouldn't work on Edge, but would on Chrome!!! So now I just switch back and forth. 2 Link to comment Share on other sites More sharing options...
Rare renee00 Posted June 11, 2023 #4 Share Posted June 11, 2023 My mom was able to log in last night, but it wouldn't show the cruise she has booked with me. When I logged in to my account on my computer, everything was fine. It is definitely not the most consistent website. Link to comment Share on other sites More sharing options...
MeggMegg Posted June 12, 2023 #5 Share Posted June 12, 2023 I had trouble last night, but could early am today. Link to comment Share on other sites More sharing options...
Rare Banditswife Posted June 12, 2023 #6 Share Posted June 12, 2023 I asked my TA about this, I always have trouble with their site. I was told they are updating the system. But I think that was just an easy answer to satisfy me. Link to comment Share on other sites More sharing options...
Cruise Suzy Posted June 12, 2023 #7 Share Posted June 12, 2023 7 hours ago, Banditswife said: I asked my TA about this, I always have trouble with their site. I was told they are updating the system. But I think that was just an easy answer to satisfy me. I know a lot of shore excursions were added to many itineraries over the weekend. Link to comment Share on other sites More sharing options...
loveandpeas Posted June 12, 2023 #8 Share Posted June 12, 2023 It is so flakey, but it seems to resolve quickly... and then goes back to not working, so do what you need to do while you can! Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted June 12, 2023 #9 Share Posted June 12, 2023 17 hours ago, Banditswife said: I asked my TA about this, I always have trouble with their site. I was told they are updating the system. But I think that was just an easy answer to satisfy me. The website has definitely been updated - many things look differently than just a few days ago. Interestingly, I only see the changes using the full site on computer; mobile version on phone looks the same. 1 Link to comment Share on other sites More sharing options...
deliver42 Posted June 13, 2023 #10 Share Posted June 13, 2023 I had no problem signing on and booking a cruise today. Link to comment Share on other sites More sharing options...
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