Rare LACruiser88 Posted June 13, 2023 #1 Share Posted June 13, 2023 We booked the below cruise awhile ago and just noticed that the name of the voyage and the itinerary map do not match the cruise itinerary on the Princess web site. We booked the cruise as a Western Europe voyage, not the Northern Lights Grand Adventure. I am fairly sure that the title and itinerary map were correct when we booked the cruise and our booking confirmation shows the Western Europe itinerary. Our TA also shows the Western Europe itinerary in her system. Anyone have a similar experience? This is the first time I have seen this? Princess IT Dept at it again! 29-Day Northern Lights Grand Adventure Southampton (London), England to Ft. Lauderdale, Florida Saturday, November 16, 2024 - Sky Princess Our Lowest "No Frills" Fare - With all core Princess® experiences What's Included Interior from$3,359* Select Room Type Learn More Cruise Details for 29-Day Northern Lights Grand Adventure Itinerary & ExperienceShore ExcursionsFlight Quotes Cruise itinerary: 29 Days | 10 Ports Video Overview & Map illustration may contain port order and/or port substitutions, please review itinerary listing for actual list of ports. Date Port Arrive Depart Satururday, November 16th 2024 Southampton (London), England 04:00 pm Sunday, November 17th 2024 At Sea Monday, November 18th 2024 At Sea Tuesday, November 19th 2024 At Sea Wednesday, November 20th 2024 Santa Cruz De Tenerife, Spain 12:00 pm Thursday, November 21st 2024 Santa Cruz De Tenerife, Spain 10:00 pm Friday, November 22nd 2024 Gran Canaria (Las Palmas), Canary Islands 08:00 am 10:00 pm Saturday, November 23rd 2024 Lanzarote (Arrecife), Canary Islands 08:00 am 05:00 pm Sunday, November 24th 2024 At Sea Monday, November 25th 2024 Lisbon, Portugal 08:00 am 05:00 pm Tuesday, November 26th 2024 At Sea Wednesday, November 27th 2024 At Sea Thursday, November 28th 2024 Southampton (London), England 07:00 am 04:00 pm Friday, November 29th 2024 Cherbourg, France 07:00 am 06:00 pm Saturday, November 30th 2024 At Sea Sunday, December 1st 2024 At Sea Monday, December 2nd 2024 Vigo, Spain (for Santiago de Compostela) 07:00 am 04:00 pm Tuesday, December 3rd 2024 Lisbon, Portugal 09:00 am 10:00 pm Wednesday, December 4th 2024 At SeaV Thursday, December 5th 2024 Madeira (Funchal), Portugal 08:00 am 06:00 pm Friday, December 6th 2024 At Sea Saturday, December 7th 2024 At Sea Sunday, December 8th 2024 At Sea Monday, December 9th 2024 At Sea Tuesday, December 10th 2024 At Sea Wednesday, December 11th 2024 At Sea Thursday, December 12th 2024 Bermuda (West End) 08:00 am 05:00 pm Friday, December 13th 2024 At Sea Saturday, December 14th 2024 At Sea Sunday, December 15th 2024 Ft. Lauderdale, Florida 06:00 am Link to comment Share on other sites More sharing options...
cruisingrob21 Posted June 13, 2023 #2 Share Posted June 13, 2023 This is not new - they re-use maps with slight changes all the time. But I agree, this map appears to be way off. If the cruise you are booked on changed and its not what you want to sail on, sounds like you need to cancel. 2 Link to comment Share on other sites More sharing options...
Teechur Posted June 13, 2023 #3 Share Posted June 13, 2023 I just reported the same thing for our Sept. 8th, 2023, 14-day Iceland cruise. Several ports are wrong. 🤪 "Jeffrey" at Princess opined that maybe the map "hasn't been updated yet". 😵💫 I suggested that he report it to the IT dept. 🤡Who knows if this will ever be fixed? (Shrug) 🙃 1 Link to comment Share on other sites More sharing options...
that Posted June 14, 2023 #4 Share Posted June 14, 2023 Disappointing 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 14, 2023 #5 Share Posted June 14, 2023 5 hours ago, LACruiser88 said: We booked the below cruise awhile ago and just noticed that the name of the voyage and the itinerary map do not match the cruise itinerary on the Princess web site. We booked the cruise as a Western Europe voyage, not the Northern Lights Grand Adventure. I am fairly sure that the title and itinerary map were correct when we booked the cruise and our booking confirmation shows the Western Europe itinerary. Our TA also shows the Western Europe itinerary in her system. Anyone have a similar experience? This is the first time I have seen this? Princess IT Dept at it again! 29-Day Northern Lights Grand Adventure Southampton (London), England to Ft. Lauderdale, Florida Saturday, November 16, 2024 - Sky Princess Our Lowest "No Frills" Fare - With all core Princess® experiences What's Included Interior from$3,359* Select Room Type Learn More Cruise Details for 29-Day Northern Lights Grand Adventure Itinerary & ExperienceShore ExcursionsFlight Quotes Cruise itinerary: 29 Days | 10 Ports Video Overview & Map illustration may contain port order and/or port substitutions, please review itinerary listing for actual list of ports. Date Port Arrive Depart Satururday, November 16th 2024 Southampton (London), England 04:00 pm Sunday, November 17th 2024 At Sea Monday, November 18th 2024 At Sea Tuesday, November 19th 2024 At Sea Wednesday, November 20th 2024 Santa Cruz De Tenerife, Spain 12:00 pm Thursday, November 21st 2024 Santa Cruz De Tenerife, Spain 10:00 pm Friday, November 22nd 2024 Gran Canaria (Las Palmas), Canary Islands 08:00 am 10:00 pm Saturday, November 23rd 2024 Lanzarote (Arrecife), Canary Islands 08:00 am 05:00 pm Sunday, November 24th 2024 At Sea Monday, November 25th 2024 Lisbon, Portugal 08:00 am 05:00 pm Tuesday, November 26th 2024 At Sea Wednesday, November 27th 2024 At Sea Thursday, November 28th 2024 Southampton (London), England 07:00 am 04:00 pm Friday, November 29th 2024 Cherbourg, France 07:00 am 06:00 pm Saturday, November 30th 2024 At Sea Sunday, December 1st 2024 At Sea Monday, December 2nd 2024 Vigo, Spain (for Santiago de Compostela) 07:00 am 04:00 pm Tuesday, December 3rd 2024 Lisbon, Portugal 09:00 am 10:00 pm Wednesday, December 4th 2024 At SeaV Thursday, December 5th 2024 Madeira (Funchal), Portugal 08:00 am 06:00 pm Friday, December 6th 2024 At Sea Saturday, December 7th 2024 At Sea Sunday, December 8th 2024 At Sea Monday, December 9th 2024 At Sea Tuesday, December 10th 2024 At Sea Wednesday, December 11th 2024 At Sea Thursday, December 12th 2024 Bermuda (West End) 08:00 am 05:00 pm Friday, December 13th 2024 At Sea Saturday, December 14th 2024 At Sea Sunday, December 15th 2024 Ft. Lauderdale, Florida 06:00 am Usually, it’s the map that is not updated. They have a disclaimer there. So, is the itinerary correct? Is this what your itinerary says on the travel summary? Looks like to me, they have just used the wrong map and title. Never saw the title written incorrectly. As long as your travel summary is correct, you should be good. I would definitely report it to the IT dept to fix it. 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 14, 2023 Author #6 Share Posted June 14, 2023 8 minutes ago, PacnGoNow said: As long as your travel summary is correct, you should be good. Yes, the travel summary is correct. I will monitor the cruise to make sure they do not swap the itinerary on us as we are also on the prior voyage, B2B. 1 Link to comment Share on other sites More sharing options...
Bgwest Posted June 14, 2023 #7 Share Posted June 14, 2023 Disregard the map. The written itinerary is updated as necessary. The map is not. 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 14, 2023 Author #8 Share Posted June 14, 2023 1 hour ago, Bgwest said: Disregard the map. The written itinerary is updated as necessary. The map is not. I agree, but the cruise title is also wrong. Link to comment Share on other sites More sharing options...
Rare Coral Posted June 14, 2023 #9 Share Posted June 14, 2023 You sound surprised 🙂 1 Link to comment Share on other sites More sharing options...
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