GICNJC Posted July 15, 2023 #1 Share Posted July 15, 2023 To improve sales these questions so far show: -a substatial need for improvements to the web presence including for booked passengers. -an improvement is client service both by telecommunications, internet, and on board (although it appears the onboard staff are providing what they can within the existing policies guidelines) The way to measure sucess in this area is the growth in bookings and client referrals. The sooner you act the better sales. Link to comment Share on other sites More sharing options...
AOV Communications Posted July 25, 2023 #2 Share Posted July 25, 2023 GICNJC, I appreciated your earlier questions and hope you’ll see my vested interest in improving our guest experience, both pre-cruise, on board, and after you return home. I hope you’ll continue sticking with us as we work through the planned enhancements I’ve mentioned in the other responses. James Link to comment Share on other sites More sharing options...
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