Rare DaisyUK Posted October 19, 2023 #1 Share Posted October 19, 2023 After disembarking from our recent Symphony cruise, my husband discovered that he had lost one of his (brand new, very expensive) hearing aids. Without much hope, I contacted Crystal to ask whether it had been found and handed in. A few days later, I was contacted and told that a member of staff had found the hearing aid and had indeed handed it in. Crystal returned the hearing aid by tracked mail and we received it safely this week. It might not sound like much, but we were absolutely thrilled to get it back and very pleasantly surprised that they went to the trouble. Just a nice story which gives us a nice warm feeling. 19 1 Link to comment Share on other sites More sharing options...
crickette Posted October 19, 2023 #2 Share Posted October 19, 2023 With the current price of hearing aids this is a very good outcome. Good for crystal and the crew member. 5 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted October 19, 2023 #3 Share Posted October 19, 2023 That is wonderful news. I am glad this worked out and another example of why we enjoy Crystal. Keith 3 Link to comment Share on other sites More sharing options...
PaulaJK Posted October 21, 2023 #4 Share Posted October 21, 2023 Daisy, A wonderful story…glad for you…and kudos to Crystal on many levels. It reminds me of disembarking Serenity in Sydney. I had neglected to empty one cabin drawer filled w clothes …brain freeze. They called us at the Four Seasons and a Crystal staff member walked the clothes over to the hotel. Some things you don’t forget. 7 Link to comment Share on other sites More sharing options...
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