Cayman1 Posted October 23, 2023 #1 Share Posted October 23, 2023 How long after you disembark does it take to receive the survey from MSC? We got off a week ago and still have not seen one. I would like to fill this out while it is fresh in my mind. Thank you. Link to comment Share on other sites More sharing options...
Nunagoras Posted October 23, 2023 #2 Share Posted October 23, 2023 1 hour ago, Cayman1 said: How long after you disembark does it take to receive the survey from MSC? We got off a week ago and still have not seen one. I would like to fill this out while it is fresh in my mind. Thank you. Back in the day, they used to deliver it in paper to your cabin in the previous to last night and you'd send it away at disembarkation point. Maybe not anymore on the post covid era. And they'll only return one for you by email if you have given them consent for that on your profile data. I don't know how to do that right now, once I've never used their website whatsoever, but I know this because being an European Union business that is currently the practice being followed by anyone else in face of our law of the land. Anyone more knowledgeable will probably to guide you on that one. Link to comment Share on other sites More sharing options...
Beachin2 Posted October 23, 2023 #3 Share Posted October 23, 2023 Have never received one from them. Link to comment Share on other sites More sharing options...
awatt Posted October 23, 2023 #4 Share Posted October 23, 2023 (edited) Got it next day. This was last week Edited October 23, 2023 by awatt Link to comment Share on other sites More sharing options...
rikitikitavii Posted October 23, 2023 #5 Share Posted October 23, 2023 2 hours ago, Cayman1 said: How long after you disembark does it take to receive the survey from MSC? We got off a week ago and still have not seen one. I would like to fill this out while it is fresh in my mind. Thank you. Debarked the 15th of October, received the next day via email. Link to comment Share on other sites More sharing options...
maehara Posted October 23, 2023 #6 Share Posted October 23, 2023 Got ours within a week after we disembarked. Link to comment Share on other sites More sharing options...
Heartgrove Posted October 23, 2023 #7 Share Posted October 23, 2023 We were still traveling home as we added two days to our travel. It was in my email by the second day after disembarking. Link to comment Share on other sites More sharing options...
gizfish Posted October 24, 2023 #8 Share Posted October 24, 2023 We traveled a month ago, no survey. And we did consent to emails. Link to comment Share on other sites More sharing options...
Steeler Nation At Sea Posted October 24, 2023 #9 Share Posted October 24, 2023 Disembarked on Sunday, the 22nd. Had the survey yesterday (23rd). Link to comment Share on other sites More sharing options...
deliver42 Posted October 24, 2023 #10 Share Posted October 24, 2023 Their surveys are hit and miss. Not everyone on a cruise gets one. Why? I don't know. Link to comment Share on other sites More sharing options...
dexddd Posted October 27, 2023 #11 Share Posted October 27, 2023 Next day. Link to comment Share on other sites More sharing options...
Oldsweets Posted October 27, 2023 #12 Share Posted October 27, 2023 We have cruised 3 times with them and received a survey each time but each time we couldn’t fill it out because of MSC’s poor online system. The survey showed but couldn’t complete it as it was dead. Link to comment Share on other sites More sharing options...
jansarts Posted October 27, 2023 #13 Share Posted October 27, 2023 I've been cruising with MSC 2005, Many Cruises, Never ever got a survey. Link to comment Share on other sites More sharing options...
Envelope21 Posted November 3, 2023 #14 Share Posted November 3, 2023 Never received a survey, despite several crew members begging us to give good reviews. Link to comment Share on other sites More sharing options...
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