KevintheIrishDJ Posted November 18, 2023 #1 Share Posted November 18, 2023 Reservation has conflicting info for our OBC for our 11/30/23 cruise. It shows $150 OBC - Qty: 2 and also below: RESERVATION NUMBER ONBOARD CREDIT Onboard Credit FAQs $845.00 USDTotal $845.00 USDRemaining Link to comment Share on other sites More sharing options...
BuddyR Posted November 18, 2023 #2 Share Posted November 18, 2023 Is either amount correct? 1 Link to comment Share on other sites More sharing options...
KevintheIrishDJ Posted November 18, 2023 Author #3 Share Posted November 18, 2023 40 minutes ago, BuddyR said: Is either amount correct? The higher amount. Link to comment Share on other sites More sharing options...
The Salties Posted November 18, 2023 #4 Share Posted November 18, 2023 See my post just now in precruise topic Link to comment Share on other sites More sharing options...
Mackdogmolly Posted November 18, 2023 #5 Share Posted November 18, 2023 Could the $150x2 be from your TA? Link to comment Share on other sites More sharing options...
Grandma Cruising Posted November 18, 2023 #6 Share Posted November 18, 2023 1 hour ago, Mackdogmolly said: Could the $150x2 be from your TA? Or could it be from an essentials package that was part of a sales promotion 2 Link to comment Share on other sites More sharing options...
laurieb Posted November 19, 2023 #7 Share Posted November 19, 2023 20 hours ago, Grandma Cruising said: Or could it be from an essentials package that was part of a sales promotion this is what I was thinking too 1 Link to comment Share on other sites More sharing options...
KevintheIrishDJ Posted November 19, 2023 Author #8 Share Posted November 19, 2023 On 11/18/2023 at 11:44 AM, Mackdogmolly said: Could the $150x2 be from your TA? No. Link to comment Share on other sites More sharing options...
KevintheIrishDJ Posted November 19, 2023 Author #9 Share Posted November 19, 2023 23 hours ago, Grandma Cruising said: Or could it be from an essentials package that was part of a sales promotion We were supposed to get $300 each from Azamara Link to comment Share on other sites More sharing options...
Mackdogmolly Posted November 19, 2023 #10 Share Posted November 19, 2023 7 minutes ago, KevintheIrishDJ said: No. 6 minutes ago, KevintheIrishDJ said: We were supposed to get $300 each from Azamara Why don’t you just call them? 1 Link to comment Share on other sites More sharing options...
KevintheIrishDJ Posted November 19, 2023 Author #11 Share Posted November 19, 2023 14 minutes ago, Mackdogmolly said: Why don’t you just call them? My TA contacted them months ago. Link to comment Share on other sites More sharing options...
Mackdogmolly Posted November 19, 2023 #12 Share Posted November 19, 2023 39 minutes ago, KevintheIrishDJ said: My TA contacted them months ago. They are much more responsive these days Link to comment Share on other sites More sharing options...
tgg Posted November 20, 2023 #13 Share Posted November 20, 2023 The IT department is using $150 x 2 as a placeholder. They know the person has OBC but they haven't updated the account with correct information. The $300 total has NOTHING to do with your OBC amount. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted November 20, 2023 #14 Share Posted November 20, 2023 9 hours ago, KevintheIrishDJ said: My TA contacted them months ago. Although I'm booked through a TA I found it helpful to call them myself. Got through in 5 minutes, last week talked to a US agent, very helpful 1 Link to comment Share on other sites More sharing options...
laurieb Posted November 20, 2023 #15 Share Posted November 20, 2023 (edited) 20 hours ago, KevintheIrishDJ said: We were supposed to get $300 each from Azamara not for the essentials package, total of 300.00, not each. If your TA hasn't called for months, you need a new TA. Edited November 20, 2023 by laurieb 3 Link to comment Share on other sites More sharing options...
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