Rare J80crew Posted May 29 #1 Share Posted May 29 I purchased internet packages at the pre-board rate before I fully understood my options. On other lines I’ve been able to cancel pre-board purchases, but I can’t find any way to do that on Royal. Any suggestions? Link to comment Share on other sites More sharing options...
Rare OCSC Mike Posted May 29 #2 Share Posted May 29 7 minutes ago, J80crew said: I purchased internet packages at the pre-board rate before I fully understood my options. On other lines I’ve been able to cancel pre-board purchases, but I can’t find any way to do that on Royal. Any suggestions? Go into your order history & hit cancel. 2 Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted May 29 #3 Share Posted May 29 (edited) Like Mike said... go into order history and it will be self evident. Here are some screen shots to show you the way. and then... Edited May 29 by Tree_skier Link to comment Share on other sites More sharing options...
Rare J80crew Posted May 30 Author #4 Share Posted May 30 Thanks for your help. Unfortunately when I click on my initials, as you show in the first screen shot, it doesn’t list order history. The other categories are there, but not that one. I have the email showing that I made the purchase, but when I click on Show Details, it takes me to that same page—no details, no order history. Link to comment Share on other sites More sharing options...
Rare J80crew Posted May 30 Author #5 Share Posted May 30 Update: I tried going through the app instead of the website and was able cancel there. Thanks to both of you for the help. Link to comment Share on other sites More sharing options...
Scaper1 Posted July 28 #6 Share Posted July 28 Curious when you said "you learned of your options" I am undecided whether to get the internet package or not, what did you end up doing? Thanks Link to comment Share on other sites More sharing options...
leaveitallbehind Posted July 29 #7 Share Posted July 29 8 hours ago, Scaper1 said: Curious when you said "you learned of your options" I am undecided whether to get the internet package or not, what did you end up doing? Thanks Internet, dining, and other cruise planner / app purchases frequently go on sale. Perhaps that is what occurred here. If the pricing changes favorably after you purchase something you can cancel, get an immediate refund of your OBC, and repurchase it at the lower price without penalty, and usually as a single transaction. Link to comment Share on other sites More sharing options...
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