cancel shore excursion when get onboard for 2 days later OK?

[elaine5]

We have an excursion on Day 3 of a cruise. Can I canx when I board and get a credit on my account. It will technically be less than 48 hours (get onboard at 1pm, port arrival 8am, excursion was 10:30am). On another cruise line, it was 48 hours, but 24 hours prior if it was 1st day on the ship. Thanks, Elaine

[firefly333]

Depends how they are. We tried to cancel a excursion in our first port and they said too late. I looked at the ticket and it wasnt the time I signed up for, they combined 2 times offered. And 100% chance of rain.

 

If I'd I'd wifi I would have proven it was not the time I signed up for but wasnt wasting 24 hours of wifi to prove it. Without being able to sign into my email I couldn't prove was a different earlier time. They said well we didnt change the time. 

 

I was told no. Friends also tried to cancel and also told no. Was our first port, I think day 3 like yours. Go fast to cancel.

Edited July 1 by firefly333

[vjmatty]

If you wait until you’re on board, you won’t get a refund, only OBC. Better to cancel at least two days before boarding. 

[Biker19]

1 hour ago, elaine5 said:

Can I canx when I board and get a credit on my account?

Yes, that should work.