Who to contact at Princess about new cruise contract policy?

[dezaad]

52 minutes ago, beauty1492 said:

In discussion with Princess, this is what I learned. yes it is in the contract but you can not smoke or vape in cabins . unless there is a special circumstance. 

from Princess

Although shows in the passage contact that it is allowed it depend also in the situation for guest.

I asked them to explain

 

The confines of the Guest's stateroom example of this is quarantined to prevent the spread of a contagious disease to other guests. Other option is to inquire to our guest service once your onboard

 

So clear as mud!

I think I would have responded, "I am sorry, but I am not seeing this restriction in the contract.  Unless I am missing something, I am pretty sure people will see this contract as written and decide they can vape in their stateroom.  Can you please point me in the contract to where it stipulates this is limited to special circumstances?"

[Torfamm]

2 hours ago, PacnGoNow said:

What is concerning to me, is that the paraphernalia they use could be permitted OB and if so, how do they check the liquid or other stuff they can use in it?  
Seems to me, it’s left wide open for security inspection and implementation of rules.  If other substances were used, I would not be able to stay in that cabin.

 

So far, only restrictions I have seen for no vaping in cabins is out of Australia and Quebec.

 

Still don’t know about Japan, NZ, Singapore, etc.  Anyone have a cruise departure for other areas, check your App, passenger contract on that cruise for us.  TIA

 

 

I mentioned earlier that I have sailings booked from Japan, Buenos Aires, Southampton, and Port Everglades. All show the same wording regarding vaping being allowed in cabins.

[PacnGoNow]

2 hours ago, Mara4166 said:

Based on comments people who live in Germany (and other countries) and sailing from Southampton have different wording in their contract about smoking and vaping that I do.  I doubt they change the wording for different sailings from the same port.

Odd.  From Southampton..,I thought everyone shows vaping IS allowed in cabins?

 

[PacnGoNow]

53 minutes ago, laslomas said:

This discussion certainly highlights the fact that there are several different worded contracts around. Being in the UK I find there is nothing in mine about vapes / electronic cigarettes. I have queried this anomaly on X / Twitter, but no response from Princess, so far. 

I wonder if they can change the wording after one has ticked to say they have read it!!

Yes, they can change the rules at any time, says so in the contract.

 

I book sometimes 2 years out, they certainly can change the rules many times.

 

 

[PacnGoNow]

2 hours ago, LACruiser88 said:

The below is from our passage contract for our Oct 17th departure from Singapore.  No bueno!

 

Thank you!  I’m surprised from SIN it is allowed.

 

So far only from Australia and Quebec are restricted.  Not allowed in cabins Vaping.

 

 

[Mara4166]

5 minutes ago, PacnGoNow said:

Odd.  From Southampton..,I thought everyone shows vaping IS allowed in cabins?

 

No mention of it in the contract if you live in the UK.  This means there are at least 2 different contracts applicable on a single cruise depending on where you live.

[PacnGoNow]

42 minutes ago, t&atravel said:

@paddingtonbear.  I have a cruise from Quebec in Sept 2025 and the vaping in the stateroom language is there.

Your contract says it IS allowed for vaping from Quebec?  SMH

[rosevew]

1 hour ago, laslomas said:

This discussion certainly highlights the fact that there are several different worded contracts around. Being in the UK I find there is nothing in mine about vapes / electronic cigarettes. I have queried this anomaly on X / Twitter, but no response from Princess, so far. 

I wonder if they can change the wording after one has ticked to say they have read it!!

They told me that they can. As the passage contract just says it includes brochure and website contents, I argued that it is ridiculous since that changes all the time.

[PacnGoNow]

46 minutes ago, dreams_of_travel said:

In regard to Singapore, it is illegal to bring vaping paraphernalia into Singapore, and it risks being confiscated and fined.  As is the importing/arriving with nicotine vape liquids, or other sources of nicotine (gum, skin patches, mouth pouches/lozenges), and packets of cigarettes are subject to a tariff if over a certain amount.  I found this out while researching a trip to Singapore.  

 

As for vaping in your cabin, I'm also in the Ewww group, and definitely would not want that smell there at all.  I cannot stand the variety of scents/flavors offered, they all just are gross to me. Hope this a passing phase, and will soon be removed from the contract. 

Exactly, I know how strict they are in Singapore.  That’s why I was so surprised it was allowed.

But, how would you even bring it into the country anyway?  😆 

Maybe for consistency in the contracts?

 

IDK.  Just crazy.😝