Jen-Z Posted 15 hours ago #1 Share Posted 15 hours ago Hello, Link to comment Share on other sites More sharing options...
Rare Sleepybluegiraffe Posted 15 hours ago #2 Share Posted 15 hours ago Hello, your post just says hello and doesn’t explain the question in the topic subject Link to comment Share on other sites More sharing options...
Jen-Z Posted 14 hours ago Author #3 Share Posted 14 hours ago It was not supposed to be sent yet. I was writing.... Link to comment Share on other sites More sharing options...
Jen-Z Posted 14 hours ago Author #4 Share Posted 14 hours ago My travel partner and I have been sailing with MSC Cruises for nearly a decade, and we usually book at the same time. But last time, he sailed solo and while onboard, he booked a solo stateroom, paying supplement, for an inside stateroom (company selects the stateroom) on an upcoming repositioning cruise from Europe to South America. Yesterday, we tried to add me to his reservation, and apparently the stateroom they initially chose was upgraded again, without his knowledge, to a balcony. We were told that I would now have to pay the rate for joining him in a balcony stateroom, which was twice the price he paid. It seems unfair, like they want me pay for the upgrade that they gave him. So now, he is traveling solo in a room that he did not request, I am staying home, and the company is losing revenue on us because women ALWAYS spend more money than men, at least that's the way it is with us. Is there anybody that we can state our case to that might be able to help us? To go on this journey with these terms would not be an enjoyable experience for me. Link to comment Share on other sites More sharing options...
SirWolf Posted 10 hours ago #5 Share Posted 10 hours ago What exactly is your goal ? Getting a balcony cabin for the price of an inside cabin ? Maybe you could ask being downsized to an 2-pax inside cabin and pay less. You said that your travel partner booked a solo stateroom. For my understanding a solo stateroom doesn’t accommodate 2 passengers. How did you wanted to be added to the solo reservation of your travel partner ? Your travel partner has been upgraded to a balcony stateroom that is probably larger and in a better location and you are saying that he didn’t wanted this stateroom.. Link to comment Share on other sites More sharing options...
Homosassa Posted 10 hours ago #6 Share Posted 10 hours ago (edited) There is nothing unfair about it. He booked under a guaranteed solo cabin rate and as so often happens, received a cabin in different category. The solo cabin assignment was made to him under the provisions of a guaranteed rate. As a new passenger, you now wish to select a more expensive cabin category under a different fare schedule and offering than what he booked under. Of course one would be charged the current fare for the new booking. Please read the readily available information on the MSC website regarding changes in reservations. Edited 9 hours ago by Homosassa 1 Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted 7 hours ago #7 Share Posted 7 hours ago Let me state my take on it. I think he booked an inside gty cabin as a solo, not necessarily a solo cabin. Paid solo supplement. Was assigned a balcony. Now wants to add the OP, but since supplement was not 100%, they want to charge an additional guest the full pp rate for a balcony, rather that the full double rate for the original inside. EM 1 Link to comment Share on other sites More sharing options...
Homosassa Posted 6 hours ago #8 Share Posted 6 hours ago 1 hour ago, Essiesmom said: Let me state my take on it. I think he booked an inside gty cabin as a solo, not necessarily a solo cabin. Paid solo supplement. Was assigned a balcony. Now wants to add the OP, but since supplement was not 100%, they want to charge an additional guest the full pp rate for a balcony, rather that the full double rate for the original inside. EM OP's Post number 4 says "the company selects the stateroom." In any case, as a new booking, the OP would pay the current fare for the cabin. Link to comment Share on other sites More sharing options...
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