Just in General - How Do You Check Out a TA's Business Reputation?

[Golfette]

We're dealing with an agent we know nothing about. How can we find out if they are reputable? What agencies oversee TA's, if any?

 

Thanks!

[LHT28]

I am not sure if TA have to be a member of ASTA or not

http://www.astanet.com/

 

Here in Ontario, Canada they have to be a member of TICO and we can check them out via the registrar.

[orchestrapal]

Oceania has a listing on their web site of reputable agents. We found a wonderful one on their list.:)

[serendipity1499]

Oops Wrong Board..sorry

[digby]

How about checking with the Better Business Bureau to see if there are any complaints about them on record?

 

Why, I wonder, would you pick an agent you know nothing about?

[Golfette]

Digby, my friend got a mailing from agent on Oceania "letterhead" offering an interesting cruise at 2 for 1 with airfare. The TA was very informative & responded to all our many questions promptly. Since we are not cruisers or travelers in general (golf trips only), we do not have a TA. I did check BBB, gov. agencies, etc., but no report. Finally (after posting this question) I went on Oceania website & found the TA was listed on the "smaller agency" grouping of TA's on their site. The TA had told us she used to work for Oceania. There was a deadline (today) on this offer & we were trying find out all the details in just a few days.

[Jancruz]

Hi Golfette,

Here is how Oceania's list works..each area has an RSD (Regional Sales Director) each year the RSD hands in a list of agents that she works with..and likes (does a fair amount of business with) and they are placed on the list!

I am with Digby about recommendations from people!! Although she could be a great agent..

Also there are NO deals that I know of that end until August 30..(unless the agency itself is giving you something for booking..grats, shipboard credit, etc.)..

Hope this helps..

Jan

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