Lynnees Posted December 5, 2007 #176 Share Posted December 5, 2007 The luggage valet is a fantastic service as far as I'm concerned. We didn't have to pay for it as we were in a GS but when we sail in a JS I am more than willing to pay for it. I do hope they send it fleetwide. M Link to comment Share on other sites More sharing options...
LAKaye Posted January 23, 2008 #177 Share Posted January 23, 2008 Does anyone have updates or corrections? Adventure of the Seas - Duygu Tanel (DeDe) Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted January 23, 2008 #178 Share Posted January 23, 2008 Just returned from a b2b on Legend and the concierge was Casper Schul, Diego is on vacation. We'd heard good reports about Diego but Casper was excellent - he was so helpful and very pleasant. Link to comment Share on other sites More sharing options...
Mocorobabe Posted January 23, 2008 #179 Share Posted January 23, 2008 Adventure of the Seas - Duygu Tanel (DeDe) or Ana?Brilliance of the Seas - Katherine Valenzuela Empress of the Seas - none Enchantment of the Seas - Julian Querico (8/18/07) Explorer of the Seas - Ricky (8/07) Freedom of the Seas - CL - Francios Roux (9/06) Freedom of the Seas - D/D+ lounge - Juan Diego Miranda-Allen (?) Grandeur of the Seas - none Jewel of the Seas - Andrea Levitt Legend of the Seas - Diego Tripaldi (7/31/07) Liberty of the Seas - CL - Ricardo Ugalde Liberty of the Seas - D/D+ lounge - Majesty of the Seas - none Mariner of the Seas - Kevin M. (6/07) Monarch of the Seas - none Navigator of the Seas - Radiance of the Seas - Willie Salaya Rhapsody of the Seas - none Serenade of the Seas - Maritza Moolman Sovereign of the Seas - none Splendour of the Seas - Kenneth Boodoo (1/07) Vision of the Seas - none Voyager of the Seas - Martin Sanchez ........................................ It looks like we still need information for Navigator. Can anybody help? fflady Carlos ?. there are two Carlos on board....The concierge and one the loayalty ambassadore Link to comment Share on other sites More sharing options...
Libby7 Posted February 13, 2008 #180 Share Posted February 13, 2008 We're cruising on the March 3 and 8th sailing of the EN. Does anyone know if Julian or Carlos will be the Concierge? Thank you. Link to comment Share on other sites More sharing options...
petel Posted February 13, 2008 #181 Share Posted February 13, 2008 Adventure of the Seas - Duygu Tanel (DeDe) Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez on vac as of 1/27/08 new is Gershin Link to comment Share on other sites More sharing options...
Libby7 Posted February 13, 2008 #182 Share Posted February 13, 2008 Good information on all the ships. But for the EN, does anyone know whether the Concierge will be Julian OR Carlos? Thanks. Adventure of the Seas - Duygu Tanel (DeDe)Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez on vac as of 1/27/08 new is Gershin Link to comment Share on other sites More sharing options...
JaneStarr Posted February 13, 2008 #183 Share Posted February 13, 2008 Andrea Levitt is scheduled to go on vacation from Jewel OTS after the transatlantic crossing (April) and return in June. She said that it was okay to report this but to let everybody know that these things are always subject to change. Jane Link to comment Share on other sites More sharing options...
cruisinsince99 Posted February 13, 2008 #184 Share Posted February 13, 2008 Adventure of the Seas - Duygu Tanel (DeDe) Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman / Rahul Barua Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez on vac as of 1/27/08 new is Gershin Rahul was going to cover for Maritza while she is/was on holiday... I believe. He has had a GREAT mentor in Maritza and was obviously a GREAT student!!! Link to comment Share on other sites More sharing options...
mediator Posted February 13, 2008 #185 Share Posted February 13, 2008 Does anyone have updates or corrections? Adventure of the Seas - Duygu Tanel (DeDe) Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez When we were on the Mariner last labor day... Kevin was leaving the ship. He was getting married and pursuing other ventures. Link to comment Share on other sites More sharing options...
just sailing Posted February 13, 2008 #186 Share Posted February 13, 2008 Adventure of the Seas - Duygu Tanel (DeDe)Brilliance of the Seas - Katherine Valenzuela Enchantment of the Seas - Julian Querico/Carlos Explorer of the Seas - Ricky Freedom of the Seas (Concierge) - François Roux Freedom of the Seas (Diamond) - Juan Diego Miranda-Allen Independence of the Seas (Concierge) - Independence of the Seas (Diamond) - Jewel of the Seas - Robert Vugrinec /Teodore Marinas/Andrea Levitt 10.07 Legend of the Seas - Diego Tripaldi Liberty of the Seas (Concierge) - Ricardo Ugalde Liberty of the Seas (Diamond) - Ricardo Mock Mariner of the Seas - Kevin Monforte 9.07 Navigator of the Seas – Carlos / Julian Radiance of the Seas - Willie Salaya Serenade of the Seas - Maritza Moolman Splendour of the Seas - Kenneth Boodoo Voyager of the Seas - Martin Sanchez on vac as of 1/27/08 new is Gershin Voyager of the Seas - Gershwin Bronswinkel Link to comment Share on other sites More sharing options...
VAHockeymom Posted March 11, 2008 #187 Share Posted March 11, 2008 When we were on the Mariner last labor day... Kevin was leaving the ship. He was getting married and pursuing other ventures. As of last Thanksgiving, the Concierge on Mariner was Mitzi. IMO she's AWFUL!! She was rude and seemed to not be a good fit as a concierge. Her customer service skills left much to be desired. We're on Serenade this Thanksgiving and I'm hoping we have a much better experience. Link to comment Share on other sites More sharing options...
autoguy Posted March 11, 2008 #188 Share Posted March 11, 2008 Good information on all the ships. But for the EN, does anyone know whether the Concierge will be Julian OR Carlos? Thanks. The current concierge on the Enchantment is Kenneth not Carlos or Julian. Julian will return to the Enchantment on March 27th, 2008. Link to comment Share on other sites More sharing options...
jillybabes Posted March 11, 2008 #189 Share Posted March 11, 2008 The current concierge on Mariner is Fernando...Later, Jill:cool: Link to comment Share on other sites More sharing options...
Carol D Posted March 11, 2008 #190 Share Posted March 11, 2008 Adventure of the Seas - Brilliance of the Seas - Empress of the Seas - none Enchantment of the Seas - Explorer of the Seas - Freedom of the Seas - CL - Freedom of the Seas - D/D+ lounge Grandeur of the Seas - none Jewel of the Seas - Legend of the Seas - none Legend has a CL Liberty of the Seas - CL - Liberty of the Seas - D/D+ lounge - Pretty Shamu (honest!) Majesty of the Seas - none Mariner of the Seas - Monarch of the Seas - none Navigator of the Seas - Radiance of the Seas -Willie Salaya Rhapsody of the Seas - none Serenade of the Seas - Sovereign of the Seas - none Splendour of the Seas - none Splendour has a CL. Vision of the Seas - none Voyager of the Seas - __________________ Link to comment Share on other sites More sharing options...
katiel53 Posted March 11, 2008 #191 Share Posted March 11, 2008 As of last Thanksgiving, the Concierge on Mariner was Mitzi. IMO she's AWFUL!! She was rude and seemed to not be a good fit as a concierge. Her customer service skills left much to be desired. We're on Serenade this Thanksgiving and I'm hoping we have a much better experience. I totally agree with you. I have never had a concierge be as rude as she was. I know she went on vacation and I hope that when she returns, she won't be a concierge. We are going again in October, just like last year and I do hope it will be someone nicer. Link to comment Share on other sites More sharing options...
leoandhugh Posted March 11, 2008 #192 Share Posted March 11, 2008 If you are on Serenade and have Maritza Moolman as your concierge, you have one of the best - she has won Employee of the Year awards and deserves them. Nothing is too much for her to help with and she always does it with a gracious smile. We were fortunate enough to enjoy her for 15 days on a SanDiego-Hawaii trip last October.:) Link to comment Share on other sites More sharing options...
Pomperaugrr Posted March 11, 2008 #193 Share Posted March 11, 2008 If you are on Serenade and have Maritza Moolman as your concierge, you have one of the best - she has won Employee of the Year awards and deserves them. Nothing is too much for her to help with and she always does it with a gracious smile. We were fortunate enough to enjoy her for 15 days on a SanDiego-Hawaii trip last October.:) We agree that Maritza is the best! We had the pleasure of meeting her on our 01-19-08 sailing on the Serenade. We enjoyed the concierge lounge, but Maritza made it a truly special experience. She was one of the reasons we booked the same week on the Serenade again next year. Our daughters still talk about her and even put a photo of them with Maritza into their scrapbook. :cool: Eric Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 11, 2008 #194 Share Posted March 11, 2008 We agree that Maritza is the best! We had the pleasure of meeting her on our 01-19-08 sailing on the Serenade. We enjoyed the concierge lounge, but Maritza made it a truly special experience. She was one of the reasons we booked the same week on the Serenade again next year. Our daughters still talk about her and even put a photo of them with Maritza into their scrapbook. :cool: Eric Maritza is a fabulous concierge. She was our concierge on our Aug. 2006 Alaska cruise and we had all kinds of issues that she fixed for us -- always with a gracious smile. Link to comment Share on other sites More sharing options...
Lynnees Posted March 11, 2008 #195 Share Posted March 11, 2008 Who is on the Brilliance at this time???? Anyone know? Marilyn Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 11, 2008 #196 Share Posted March 11, 2008 Our Diamond Concierge on FOS was Carmeliza Colina. She ran the lounge in a very professional manner. The hors d'oeuvres were hot and plentiful and the breakfast food was very well stocked. She also helped me get a spa appointment when many slots were booked and was a big help when another guest spilled a drink on my husband. Carmeliza and our Diamond Club Waiter, Melvin Gomez, always knew our drink preferences. Both of them were very friendly. Link to comment Share on other sites More sharing options...
TigerLady Posted March 11, 2008 #197 Share Posted March 11, 2008 Adventure of the Seas -Brilliance of the Seas - Empress of the Seas - none Enchantment of the Seas - Explorer of the Seas - Freedom of the Seas - CL - Freedom of the Seas - D/D+ lounge Grandeur of the Seas - none Jewel of the Seas - Legend of the Seas - none Legend has a CL Liberty of the Seas - CL -Ricardo Liberty of the Seas - D/D+ lounge- Different Ricardo, not as friendly:( Majesty of the Seas - none Mariner of the Seas - Monarch of the Seas - none Navigator of the Seas - Radiance of the Seas -Willie Salaya Rhapsody of the Seas - none Serenade of the Seas - Sovereign of the Seas - none Splendour of the Seas - none Splendour has a CL. Vision of the Seas - none Voyager of the Seas - We enloyed the Concierge Lounge better than the D/D+ Lounge. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 11, 2008 #198 Share Posted March 11, 2008 We enloyed the Concierge Lounge better than the D/D+ Lounge. One which ship? We were only eligible for the D/D+ lounge but DH loved the views and did not like the fact that the CL was inside, when we sailed on Mariner (we did not read our information carefully enough about the overflow CL in the Viking Crown Area). Link to comment Share on other sites More sharing options...
CruisinCJ Posted March 11, 2008 #199 Share Posted March 11, 2008 I am so glad to know that Mitzi is no longer on the Mariner. I had wanted to sail one more time on her before she leaves for LA, BUT I was really not looking forward to seeing Mitzi again.......what a completely inept and impersonable concierge. Thanks for the update. Carol Link to comment Share on other sites More sharing options...
seahags Posted March 11, 2008 #200 Share Posted March 11, 2008 LEGEND of the Seas is Diego Tripaldi...he's wonderful! Can't wait to sail with him again next May! He and Maritza on the Serenade have to be the top two IMHO...:) Link to comment Share on other sites More sharing options...
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