karjoe Posted January 22, 2009 #1 Share Posted January 22, 2009 We are about to embark on our first cruise (April 09 - Emerald Princess, Eastern Caribbean) and we have been told that because our previous booking (also in April on board the Sea Princess) had been cancelled - that if we booked another cruise with Princess we would get $250 per person on board credit. So we have booked the Emerald. However after reading some of the threads on this website - it appears the OBC could be in the form of 'worthless' coupons - has anyone been in this situation before...it's put a little damper on something we've been looking forward to for a while....we are also due to pay for the cruise this weekend!!! Any information would be really appriciated Also a BIG thankyou to all of you who replied to my previous question ref 'What to wear on the ship' Link to comment Share on other sites More sharing options...
jhannah Posted January 22, 2009 #2 Share Posted January 22, 2009 If I understand you correctly, Princess canceled the other cruise and gave you a future OBC of $250 as a goodwill gesture. If that's correct, then your OBC will be just that ... and not a coupon book. Link to comment Share on other sites More sharing options...
BalconyBumz Posted January 22, 2009 #3 Share Posted January 22, 2009 No, you should have a true cabin credit, and you probably do. Maybe you also just go the coupon worthless book as an extra. I still don't even know why they bother with those things. Waste of money on paper and printing if you ask me. ;) Link to comment Share on other sites More sharing options...
Toto2Kansas Posted January 22, 2009 #4 Share Posted January 22, 2009 Have you checked your Princess Personalizer? Since Princess issued the credit, it should show up there and the booking number it is assigned to. I have never heard of Princess giving you worthless coupons in place of a shipboard credit they offered. :confused::confused: Link to comment Share on other sites More sharing options...
jhannah Posted January 22, 2009 #5 Share Posted January 22, 2009 I still don't even know why they bother with those things. Waste of money on paper and printing if you ask me. ;) Me, too. I know some folks use coupons occasionally, but you have to spend money (a good bit sometimes) to take advantage of them. Link to comment Share on other sites More sharing options...
tnt091605 Posted January 22, 2009 #6 Share Posted January 22, 2009 You will have the OBC don't worry about it. This is vacation! Link to comment Share on other sites More sharing options...
caribill Posted January 22, 2009 #7 Share Posted January 22, 2009 Just check your onboard account after you board, and you should find the credit listed there. Just in case it is not listed, bring along a copy of any written documentation you have about the credit so you can present that if necessary. And if you still need help when onboard, go to the Future Cruise Consultant and ask her to help you get the credit you have been promised. Link to comment Share on other sites More sharing options...
dog Posted January 22, 2009 #8 Share Posted January 22, 2009 The onboard credit is different than those promotional credits you see people talking about elsewhere. My onboard credits don't seem to show on my cruise personalizer/captain's circle pages, but when I am on board they show as a (-)minus amount on my bill. By the way, it is to your advantage to get your bill the evening before the cruise ends incase there is a mistake. Long lineups and time consuming on the morning of departure. Link to comment Share on other sites More sharing options...
rcacace Posted January 22, 2009 #9 Share Posted January 22, 2009 No, you should have a true cabin credit, and you probably do. Maybe you also just go the coupon worthless book as an extra. I still don't even know why they bother with those things. Waste of money on paper and printing if you ask me. ;) Most people like you & me don't use them but there must be some that do otherwise they would have stopped long ago. :p I suppose the new cruisers must see some value in them. Link to comment Share on other sites More sharing options...
agabbymama Posted January 22, 2009 #10 Share Posted January 22, 2009 I think the worthless coupons are what you get from your TA, when they offer a $50 OBC or $100 OBC. We had a bottle of wine valued at $20, a photo valued at $15 etc. At least mine was. It wasn't actually cash on my account that I could spend any way I wanted. I've never had a credit from the cruiseline, but if Princess itself said you would have an on-board credit, it should be cash on your account. Link to comment Share on other sites More sharing options...
HiFi Guy Posted January 22, 2009 #11 Share Posted January 22, 2009 We have received OBC's many times and they have ALWAYS been posted against the final payment that has been due at the end of the cruise. You can always check this at any time on your cruise by logging on to your bill on the TV in your cabin or at the purser's desk. Watch for the OBC for each person that is in the same cabin as often half of what you are expecting is posted to each account. HiFi Guy Link to comment Share on other sites More sharing options...
billet Posted January 22, 2009 #12 Share Posted January 22, 2009 You can always check this at any time on your cruise by logging on to your bill on the TV in your cabin. HiFi Guy Now there is the dream! Not something you can do on Princess yet. Link to comment Share on other sites More sharing options...
RickEk Posted January 22, 2009 #13 Share Posted January 22, 2009 If you accepted a "moveover" offer, you will get the money as OBC. Enjoy! Link to comment Share on other sites More sharing options...
Tmfinch13 Posted January 28, 2009 #14 Share Posted January 28, 2009 We are about to embark on our first cruise (April 09 - Emerald Princess, Eastern Caribbean) and we have been told that because our previous booking (also in April on board the Sea Princess) had been cancelled - that if we booked another cruise with Princess we would get $250 per person on board credit. So we have booked the Emerald. However after reading some of the threads on this website - it appears the OBC could be in the form of 'worthless' coupons - has anyone been in this situation before...it's put a little damper on something we've been looking forward to for a while....we are also due to pay for the cruise this weekend!!! Any information would be really appriciated Also a BIG thankyou to all of you who replied to my previous question ref 'What to wear on the ship' We are booked on the same cruise, and almost same circumstance. We have been bumped off of 2 other ships before landing on the Emerald. There is 4 in our party, and I too have been very concerned about the OBC. I have all my documentation's printed and ready to bring with us just incase. Hopefully it will be a smooth transaction, since booking was anything but. I did finally get my money back for having to change my flights, however it took months. Please Princess don't let us down! Link to comment Share on other sites More sharing options...
Live4Vacay Posted January 29, 2009 #15 Share Posted January 29, 2009 Now there is the dream! Not something you can do on Princess yet. They seriously don't have this yet? I could have sworn that they did when we sailed Golden 4+ yrs ago. I know Royal Caribbean and Celebrity allow you to look up your account via the T.V. Say you're kidding man:confused: Link to comment Share on other sites More sharing options...
RickEk Posted January 29, 2009 #16 Share Posted January 29, 2009 They seriously don't have this yet? I could have sworn that they did when we sailed Golden 4+ yrs ago. I know Royal Caribbean and Celebrity allow you to look up your account via the T.V. Say you're kidding man:confused: Nope...and apparently plans to do so are waaay down on the priority list. Just check with the purser periodically... no problem. Link to comment Share on other sites More sharing options...
Sandytoes Posted January 29, 2009 #17 Share Posted January 29, 2009 First, sorry to hear your cruise was canceled. When a cruise line cancels a cruise they are only responsible for refunding your cruise fare. http://www.princess.com/legal/passage_contract/index.jsp #7 Out of good faith, you are being compensated with $250 per person on board credit. If you feel gypped, you should try calling customer service and ask to be compensated with a 50 percent discount on a future cruise. Can't hurt to ask. :confused: Link to comment Share on other sites More sharing options...
Live4Vacay Posted January 29, 2009 #18 Share Posted January 29, 2009 Strange. I wonder why. Who wants to wait at the Pursers and go over there just to peek at your account. I like doing it when the wife is getting ready for dinner. Oh well..too small of an issue but hope there too many small things that add up. Set to sail on CB 2/1 and not liking initial reports coming out of drydock. Link to comment Share on other sites More sharing options...
Nancyquilts Posted January 29, 2009 #19 Share Posted January 29, 2009 I think the worthless coupons are what you get from your TA, when they offer a $50 OBC or $100 OBC. We had a bottle of wine valued at $20, a photo valued at $15 etc. At least mine was. It wasn't actually cash on my account that I could spend any way I wanted. I've never had a credit from the cruiseline, but if Princess itself said you would have an on-board credit, it should be cash on your account. Good luck trying to get a $20 bottle of wine - there's nothing at that price anymore - at least on Coral. We also got a photo, and don't do pictures (the new film shows a lot of wrinkles) - 20 years ago they had much better film. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted January 29, 2009 #20 Share Posted January 29, 2009 Good luck trying to get a $20 bottle of wine - there's nothing at that price anymore - at least on Coral. We also got a photo, and don't do pictures (the new film shows a lot of wrinkles) - 20 years ago they had much better film. We asked for Asti and paid the difference. ;) Link to comment Share on other sites More sharing options...
TinaLee Posted January 29, 2009 #21 Share Posted January 29, 2009 Good luck trying to get a $20 bottle of wine - there's nothing at that price anymore - at least on Coral. We also got a photo, and don't do pictures (the new film shows a lot of wrinkles) - 20 years ago they had much better film. ROFL!! I love it! It "MUST" be the film... thanks for clearing that up... explains a lot about my dissatisfaction with recent onboard portraits!!! :D Link to comment Share on other sites More sharing options...
cacy6893076 Posted January 29, 2009 #22 Share Posted January 29, 2009 We are about to embark on our first cruise (April 09 - Emerald Princess, Eastern Caribbean) and we have been told that because our previous booking (also in April on board the Sea Princess) had been cancelled - that if we booked another cruise with Princess we would get $250 per person on board credit. So we have booked the Emerald. However after reading some of the threads on this website - it appears the OBC could be in the form of 'worthless' coupons - has anyone been in this situation before...it's put a little damper on something we've been looking forward to for a while....we are also due to pay for the cruise this weekend!!! Any information would be really appriciated Also a BIG thankyou to all of you who replied to my previous question ref 'What to wear on the ship' I am often wrong but usually when a cruise has been cancelled, you are fully refunded for that cruise and given either an fcc or possibly obc for the next one....this is a dollar amount and not in the form of the coupon book, which is usually associated with ta bookings. Are you booked through a ta or directly......if it was an fcc it came off the balance of the booking, if you booked through a ta, you cannot see finalcial breakdown, have you talked to ta or princess yet? Link to comment Share on other sites More sharing options...
RickEk Posted January 29, 2009 #23 Share Posted January 29, 2009 ROFL!! I love it! It "MUST" be the film... thanks for clearing that up... explains a lot about my dissatisfaction with recent onboard portraits!!! :D Film???? No film.. they have digital cameras. Link to comment Share on other sites More sharing options...
rdsqrl Posted January 29, 2009 #24 Share Posted January 29, 2009 Film???? No film.. they have digital cameras. See, well, that's the problem then! Ever since people have been taking my photos with those newfangled digital cameras, I can see all these wrinkles around my eyes. I think there must be something wrong with this digital technology because five years ago on film, I looked five years younger! Link to comment Share on other sites More sharing options...
nho9504 Posted January 29, 2009 #25 Share Posted January 29, 2009 We are booked on the same cruise, and almost same circumstance. We have been bumped off of 2 other ships before landing on the Emerald. There is 4 in our party, and I too have been very concerned about the OBC. I have all my documentation's printed and ready to bring with us just incase. Hopefully it will be a smooth transaction, since booking was anything but. I did finally get my money back for having to change my flights, however it took months. Please Princess don't let us down! I am curious why you are being bumped off 2 times - are you voluntarily bumped by accepting "Move Over" offer or Princess cancelled sailings? Link to comment Share on other sites More sharing options...
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