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Splendor Around the Horn - problems leaving from Miami


Luckysll

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BS - It is the PASSENGER's responsibility to ensure they have the correct documentation.

 

Sorry but when you use an agent they are responsible for taking care of you. It may be the passengers responsibility to get the docs, but it is the agents duty if they don't tell you what to get.

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Sorry, but they are not responsible for telling you what docs you need to travel, that is entirely your own responsibility.

 

No cruise line would have any fault here unless they specifically told you that you did not need a particular document.

 

Carnival is not in a service industry. They are a travel company.

 

Once upon a time people took responsibility for their own actions, wouldn't that be a pleasant treat today!

 

Personal Vacation Planner certainly does imply service.

 

I can see where TAs would like others to think they cannot and should not receive service from a cruise line.

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