GeriatricNurse Posted June 29, 2011 #2176 Share Posted June 29, 2011 DBA, apparantly, it would appear that the Veendam is being repositioned to the Alaska cruise itinerary in 2013! Could you confirm that HAL is either going to be positioning another ship for the 7-Day NYC/Bermuda cruise season in 2013 or is HAL going to "abandon" this cruise itinerary altogether? :confused: Link to comment Share on other sites More sharing options...
gwenmarie Posted June 29, 2011 #2177 Share Posted June 29, 2011 When will we have a ship with an aft pool in South America? Link to comment Share on other sites More sharing options...
HamburgAvonLady Posted June 30, 2011 #2178 Share Posted June 30, 2011 Hello Dutch: We are on the Westerdam cruise to Hawaii/Tahiti in Sept/Oct. 2011. As the ship overnites in Bora Bora (tender port) - can you tell me how late the tenders run ?? We want to enjoy some evening entertainment onshore but can't seem to find out the last departure times of the tenders back to the ship. Thanks. Link to comment Share on other sites More sharing options...
SmokinActuary Posted June 30, 2011 #2179 Share Posted June 30, 2011 DBA, Do you have examples of what kind of teen activities will be on the Nieuw Amsterdam? My wife, 13 year old daughter and myself are sailing on this ship during U.S. Thanksgiving week. Much obliged, John Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2180 Share Posted July 1, 2011 Hi DBA,According to the schedule you saw, will Captain Jonathan Mercer still be on the Nieuw Amsterday for the Nov. 27 sailing? Cindy Based on what I have seen, yes. Keep in mind though that schedules can change for officers for a number of reasons. Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2181 Share Posted July 1, 2011 DBA, thank you for staying accessible for answering all of our questions! I also have a captain question. I will be on Eurodam the end of August on her transatlantic to NY. Do you know who the Capt will be? I would also like to know who the concierges will be, but I am guessing that could still be in work. Unfortunately, I don't have info on the Neptune Lounge staff. When I was on in December it was Lavern. If she is there, she's awesome! Captain will be Jeroen van Donselaar Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2182 Share Posted July 1, 2011 DBA, apparantly, it would appear that the Veendam is being repositioned to the Alaska cruise itinerary in 2013! Could you confirm that HAL is either going to be positioning another ship for the 7-Day NYC/Bermuda cruise season in 2013 or is HAL going to "abandon" this cruise itinerary altogether? :confused: I can't comment on itineraries that have yet to be released... as is always the case Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2183 Share Posted July 1, 2011 When will we have a ship with an aft pool in South America? Prinsendam is in South America a couple times each year, and it would appear you have not seen what is possibly one of the most amazing itineraries EVER :) http://www.hollandamerica.com/find-cruise-vacation/FindCruises.action?destCode=S&durationCode=&portCode=&dateCode=&shipCodeSearch=MA I hope that link works. Maasdam will be doing an extended crise that literally spends ONE MONTH IN BRAZIL and is there over Carnivale. You have multiple various options in South America :) Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2184 Share Posted July 1, 2011 Hello Dutch: We are on the Westerdam cruise to Hawaii/Tahiti in Sept/Oct. 2011. As the ship overnites in Bora Bora (tender port) -can you tell me how late the tenders run ?? We want to enjoy some evening entertainment onshore but can't seem to find out the last departure times of the tenders back to the ship. Thanks. Tenders are usually all back 60-90 minutes prior to departure if memory serves correctly. ALWAYS reference the info in your Explorer and/or on the gangway though as this information is obviously of the utmost importance! Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2185 Share Posted July 1, 2011 DBA, Do you have examples of what kind of teen activities will be on the Nieuw Amsterdam? My wife, 13 year old daughter and myself are sailing on this ship during U.S. Thanksgiving week. Much obliged, John Please contact ShipS ervices and I'm sure they can give you some sample activity lists. And/Or you can also ask on here as I know some of the users have kids in that age range. Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 1, 2011 Author #2186 Share Posted July 1, 2011 More info about the above Maasdam cruise to Brazil. Here's the itinerary: http://www.hollandamerica.com/find-cruise-vacation/CruiseDetails.action?destCode=S&portCode=&shipCodeSearch=MA&durationCode=&dateCode=&flexibleMonths=false&noOfFlexibleMonths=1&pageNumber=1&voyageCode=M311&webItineraryIdForAudit=SSW349 There are also 2 segments available Link to comment Share on other sites More sharing options...
mconthehighseas Posted July 1, 2011 #2187 Share Posted July 1, 2011 Unfortunately, I don't have info on the Neptune Lounge staff. When I was on in December it was Lavern. If she is there, she's awesome! Captain will be Jeroen van Donselaar Thank you DBA! I appreciate this. Link to comment Share on other sites More sharing options...
LostwithoutPockets Posted July 2, 2011 #2188 Share Posted July 2, 2011 Hi! Just a quick question. When an itinerary says that we're in port from say, 7:00 am - 5:00 pm, is the all aboard 5:00, or is that when the ship sails? When would we need to be back on the ship? (We always try to be back on board at least a half hour before they say!) Thanks! Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted July 3, 2011 #2189 Share Posted July 3, 2011 5:00pm is when the ship sails. The daily program will tell you what time to be back onboard, usually half an hour before sailaway time. There will also be a sign at the gangway as you go ashore telling you what time to be back. EM Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 3, 2011 Author #2190 Share Posted July 3, 2011 5:00pm is when the ship sails. The daily program will tell you what time to be back onboard, usually half an hour before sailaway time. There will also be a sign at the gangway as you go ashore telling you what time to be back. EM Ditto :) Link to comment Share on other sites More sharing options...
Gerd Posted July 25, 2011 #2191 Share Posted July 25, 2011 .. Hello "DBA" during our latest MS Ryndam cruise it was mentioned, that a pre-cruise booked 100 $ Beverage Value Cards does not count into the "onboard spending’s" and so meanwhile not for the "Mariner Bonus Cruise Day Credits" Is this true ? What else also does not count for those day credits, i.e. the wine packages ? Thanks for your explanations G E R D .. Link to comment Share on other sites More sharing options...
GeriatricNurse Posted July 25, 2011 #2192 Share Posted July 25, 2011 DBA, when is HAL going to establish interactive televisions in the staterooms such as other cruiselines have done, like Celebrity, for example, so that, among other things one is able to check their account as so desired without having to go to the Front Desk? Link to comment Share on other sites More sharing options...
catl331 Posted July 25, 2011 #2193 Share Posted July 25, 2011 ..during our latest MS Ryndam cruise it was mentioned, that a pre-cruise booked 100 $ Beverage Value Cards does not count into the "onboard spending’s" and so meanwhile not for the "Mariner Bonus Cruise Day Credits" Is this true ? What else also does not count for those day credits, i.e. the wine packages ? .. I believe the person who said that was wrong. We got credit for two pre-paid $50 cards on the Nieuw Amsterdam. The stated policy is: Are any onboard charges excluded from the onboard purchases bonus? All casino charges, cash advances, Future Cruise deposits, and associated fees are excluded. All other onboard purchases including Hotel Service Charge, Beverage Service Charge, taxes, pre-booked shore excursions and all gift items purchased online or through Ship Services count towards bonus cruise day credits. Link to comment Share on other sites More sharing options...
mconthehighseas Posted July 25, 2011 #2194 Share Posted July 25, 2011 DBA, I have another question for you. In the past, I have made special orders for bottles of liquor that are not on the online beverage list. These are brands that are available on the ship, though. On our upcoming cruise out of Dover, my TA has been told that we cannot get those bottles for our cabin. Are special order liquors no longer available? I could understand HAL not wanting to run a liquor store for every brand. But this is a case of requesting a bottle or two of something already on the ship to be used in our cabin, in addition to all the liquor we will drink in the bars, the casino, the dining rooms, the theater and anywhere else a waiter can find us. Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 26, 2011 Author #2195 Share Posted July 26, 2011 .. Hello "DBA" during our latest MS Ryndam cruise it was mentioned, that a pre-cruise booked 100 $ Beverage Value Cards does not count into the "onboard spending’s" and so meanwhile not for the "Mariner Bonus Cruise Day Credits" Is this true ? What else also does not count for those day credits, i.e. the wine packages ? Thanks for your explanations G E R D .. You need to contact the Mariner Society and they can review if you were credited appropriately. Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 26, 2011 Author #2196 Share Posted July 26, 2011 DBA, when is HAL going to establish interactive televisions in the staterooms such as other cruiselines have done, like Celebrity, for example, so that, among other things one is able to check their account as so desired without having to go to the Front Desk? This has been answered on numerous occasions in which you have asked on various threads. Link to comment Share on other sites More sharing options...
DutchByAssociation Posted July 26, 2011 Author #2197 Share Posted July 26, 2011 DBA, I have another question for you. In the past, I have made special orders for bottles of liquor that are not on the online beverage list. These are brands that are available on the ship, though. On our upcoming cruise out of Dover, my TA has been told that we cannot get those bottles for our cabin. Are special order liquors no longer available? I could understand HAL not wanting to run a liquor store for every brand. But this is a case of requesting a bottle or two of something already on the ship to be used in our cabin, in addition to all the liquor we will drink in the bars, the casino, the dining rooms, the theater and anywhere else a waiter can find us. I would recommend that you contact Ship Services directly and ask. Although you are booked through a TA, Ship Services can assist you directly with gift orders. Also, can I ask what liquor? I ask because I really like Absolut Mandarin. While I'm unable to order it ahead of time (simply not a way in the system to charge for it) Absolut and Absolut Limon are available. As they are the same price, we know Mandarin would be too, and I just pre-order the Limon and ask if it's possible to trade it out for a different flavor once onboard. While it's completely dependent on the inventory available on the ship, taking the entire sailing into consideration, I have yet to run into an issue. (And in a case like this, the fact I am an employee is not weighted in the decision... in case someone would want to "go there") :) Link to comment Share on other sites More sharing options...
GeriatricNurse Posted July 26, 2011 #2198 Share Posted July 26, 2011 This has been answered on numerous occasions in which you have asked on various threads. And what was the answer? :) Link to comment Share on other sites More sharing options...
joyce&bob Posted July 26, 2011 #2199 Share Posted July 26, 2011 The Malt Shop Memories Cruise 2012 is going to be held on the Eurodam October 27, 2012 - It is supposidly a Full Ship Charter - can I book this cruise directly through Holland?????? Link to comment Share on other sites More sharing options...
3418ahl Posted July 26, 2011 #2200 Share Posted July 26, 2011 DBA, I don't think you function on the same level as the Azamara rep on these boards, but we are about to embark on our first HA cruise in Feb., on the Zaandam and are thinking of cancelling. Would you have a look at this thread and give your thoughts? http://boards.cruisecritic.com/showthread.php?t=1451020 Thanks Link to comment Share on other sites More sharing options...
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