price reduction on azamara cruises

[sunnysideup5]

Have read somewhere that some people (I think they were American) have been given a refund on the amount they have paid for their cruise due to a reduction in the price. Does anyone know whether the same would apply to the British? Has there been a reduction in the price and if so how do I go about getting my refund? Thanks.

[Andy]

Have read somewhere that some people (I think they were American) have been given a refund on the amount they have paid for their cruise due to a reduction in the price. Does anyone know whether the same would apply to the British? Has there been a reduction in the price and if so how do I go about getting my refund? Thanks.

 

Hi Sunnysideup !

 

I am in the USA. From what I've read here, policies are different overseas. I would suggest you call your Travel Agent if you booked through a TA. If not, call your local Azamara office. Hopefully, they will be able to assist. Good luck !

[uktog]

Because the £ is less strong than it was, most reductions are offset by the adverse exchange rate. As Andy says unlike those in the USA it is not easy to get a subsequent reduction honoured in the UK - some agents will do it, others you have to battle with and some will not do it because of how they have originally booked with the cruise line

[Ex-Airbalancer]

The May 16 departure on the Journey appears to be increasing in CDN funds since we booked in Feb

So where are these price deceases :confused: :D

[cruiseyguy]

Azamara bookings must have picked up considerably since many of the senior and residence rates have disappeared. I guess it was a classic "snooze, you loose" situation.

[Albert Ross]

Have read somewhere that some people (I think they were American) have been given a refund on the amount they have paid for their cruise due to a reduction in the price. Does anyone know whether the same would apply to the British? Has there been a reduction in the price and if so how do I go about getting my refund? Thanks.

Yes the brochure in the UK clearly states that price drops are honoured (1.9 in the T&Cs). The problem is that if you have booked via a high St TA they very very rarely honour this, and if they do there are many reports of people being charged an admin fee.

Basically the TA earns less commission on a lower cruise fare which is why they are loath to do it.

However, if you have booked with X direct or with one of the cruise specialists then you just call them and they should honour the price drop within minutes.

 

The rules are that there have to be cabins left in your category, and that the new price code is not for new bookings only.

Also if you are over 55 and they suddenly put on a Senior rate offer for your cabin grade then you are entitled to that too.

Price drops are applied right up to sailing date, so even after final payment.

 

It is your responsibility to watch the prices and if you spot a valid drop call immediately and get it applied.

I check the prices on my forthcoming cruises every day, some do it more frequently than that. It is a case of 'you snooze you loose' (great phrase)!

Good luck and let us know how it works out for you!

[maryann ns]

http://rccl.bridgetrack.com/azamara/08/specialpromotions/update/sale/pdf/AZ_Assurance_30_to_50_Saildates.pdf?ProspectID=7BA07B6A0D7D4B5BA813BA9347AEE230&BTData=70D0D69726D61745455484BBDBEB6A9AD99928490FCF9F4E5EAC5C2DE0526542&UserID=19330596&MailID=1887&MsgID=DB32D9BCE5964756A16ADA27034B408F&SRC=PGI291394

 

This is a page sent to me by Azamara in an email. So there are deals to be had in US dollars.

[nevernever]

As of 27 April, there have been significant reductions in the prices for several Azamara cruises. For example, there have been reductions of around AU$2,000 p.p. for 1A and 2A balcony staterooms on the 28 November Quest trip from Athens to Singapore. I'm pleased to report that the Australian office of RCI immediately passed on the full benefit for a booking my wife had already made for this cruise. We also kept the OBC previously granted. Maybe bookings for this cruise are still very low...my wife and i appear to be the only ones that have yet signed up for the Roll Call!!

 

Nevernever

[harryh]

We are booked on the 9 April 2010 sailing Singapore - Athens and the price for that cruise has also recently dropped by A$3700 for our Sky Suite.

We are hopeful our TA can get our price adjusted accordingly. Will post the outcome.

[Paulchili]

No such luck on our Sept 2010 B2B cruises on the Quest - but it's still very early; maybe as time goes by they will discount them (I hope).

[R&RFan]

We are booked on the 9 April 2010 sailing Singapore - Athens and the price for that cruise has also recently dropped by A$3700 for our Sky Suite.

We are hopeful our TA can get our price adjusted accordingly. Will post the outcome.

 

Thnx for posting that info -took me all of 5 seconds to convince DH to book!

[maryann ns]

I'm glad I keep checking here and with Azamara. I just upgraded my veranda guarantee to a booked stateroom on the Nov. 14 Quest sailing and for less money!

 

I've been dealing direct with Azamara and they apply the price reductions easily and courteously.

 

I had to wait a while to get through so people are busy booking or changing reservations.

[j!m]

maryann

 

thnx for the post

 

just had t/a call AZ and obtained $1250 reduction on our 6/18 journey cruise and we have made final payment

 

this practise is very costly for the cruiselines, not sure why they do it frankly.

 

a deal is a deal and we were happy months ago when we booked and a few weeks ago when we paid.

 

potentially ALL rooms are sold at sale prices. doesnt make sense to me.

 

but what the heck if they are handing out $ i dont mind having some

[cruisedudes]

maryann

 

thnx for the post

 

just had t/a call AZ and obtained $1250 reduction on our 6/18 journey cruise and we have made final payment

 

this practise is very costly for the cruiselines, not sure why they do it frankly.

 

a deal is a deal and we were happy months ago when we booked and a few weeks ago when we paid.

 

potentially ALL rooms are sold at sale prices. doesnt make sense to me.

 

but what the heck if they are handing out $ i dont mind having some

We cruised on the Quest last summer and were so impressed that we booked the Journey for this summer. Perhaps, in this economy, the cruiseline sees a great opportunity to introduce Azamara to a large number of cruisers by offering exceptional deals. Clearly, when the economy picks up so will Azamara's prices.

The price reduction refund policy is a great PR tool. It encourages people to book earlier-rather than waiting for a better deal- and to become a captive audience for Azamara.

[karolm]

The cruise lines want to fill cabins. The extra charges, drinks and shore

excursions make all the difference.

[maryann ns]

I agree that this is a great policy.

 

along with the long wait time on the phone today, I should mention that there were very few 2A staterooms left to book. So even though I am all alone on our roll call, my husband and I will not be all alone on the cruise!

[harryh]

We are booked on the 9 April 2010 sailing Singapore - Athens and the price for that cruise has also recently dropped by A$3700 for our Sky Suite.

We are hopeful our TA can get our price adjusted accordingly. Will post the outcome.

 

Pleased to report that Azamara has confirmed the price reduction for our Singapore - Athens cruise.

 

Thanks to our TA who has always gone the extra mile for us. Also thanks to all on Cruise Critic, this is not the first time we have been able to benefit from info posted here. Good luck to all.

[DebsUK]

Hello harryh, Husband and I are also booked on the April 9,2010 Singapore to Athens. First time with Azamara. We only booked a week ago......had noticed a price drop at that time from the originally posted amount. Has it gone down again in the last week? Looks like a great itinerary and keen to give a new ship and cruise line a try.

 

Deb.

[shoshona2]

Hi Deb,

 

Our cruise which is next month went down last week also and Azamara has credited our credit card with the difference since we had paid in full. It's nice to know that the cruise line does this. When you return from your cruise next year, please post a review since we are looking at that cruise for 2011. The itinerary is really interesting. Happy cruising!

 

Sheila

[DebsUK]

Sheila, Will post a review for sure. Have you sailed with Azamara before? We have done Celebrity once and are interested to see how Azamara is.

 

Deb.

[harryh]

Hello harryh, Husband and I are also booked on the April 9,2010 Singapore to Athens. First time with Azamara. We only booked a week ago......had noticed a price drop at that time from the originally posted amount. Has it gone down again in the last week? Looks like a great itinerary and keen to give a new ship and cruise line a try.

 

Deb.

 

Hi DebsUK,

 

I can't be certain of when we first noticed the price drop but suspect it was about the time of the first post on this thread April 13 or shortly thereafter. It will be our first cruise on Azamara also.

 

See you next year!

harryh

[nevernever]

No idea when the price drop showed up for people in the UK, but the drop first appeared on the Azamara web site accessible to people in Australia on Monday, 27 April.

 

Nevernever

[shoshona2]

Hi Deb,

 

We were Oceania three times and our friends have been on Azamara. They loved their experience. The ships are basically the same 670 passenger ships with little changes. We loved the informality -- no formal nights. No set time for dinner. Only two smoking areas!!!!! That means no smoking on verandas or in cabins. Celebrity just went to the same smoking policy last October. We usually sail on Celebrity and RCI and now will try their Azamara line.

 

Sheila

[bbqbears]

Apparently it's only certain categories that have been reduced. No fiurther reduction in cat 1A... :o(

[shoshona2]

Hi bbqbears,

 

We're on the same cruise as you and we decided to move to a 2A cabin which was one deck down and the EXACT size as our 1A. We saved $3,000 for the cabin which we will use for our next cruise.

 

Sheila