Pia1913 Posted June 5, 2009 #51 Share Posted June 5, 2009 I tried about a dozen times and just finally got into the website a minute ago. Initially I couldn't get into my Cruise Personalizer but after trying numerous times I finally was able to do that also. Just keeping trying it is back up but still having difficulties. I still can't get in. Just wanted to check and see if the cruises I turned over to a TA yesterday had been picked up. Just got email confirmation from TA, so now I don't need the site at this moment. Link to comment Share on other sites More sharing options...
NorcalGuy Posted June 5, 2009 #52 Share Posted June 5, 2009 This kind of long outage is a huge burden for the call center! They are getting all the complaints, besides all the requests for changes to bookings that passengers would normally do themselves... Lets hope they lowered some prices at least...lol. Link to comment Share on other sites More sharing options...
kooljamming Posted June 5, 2009 #53 Share Posted June 5, 2009 Kooljamming - I like all your new photos - very nice! Thanks, the best $25 I have spent on any vacation:D I am waiting for my upgrade confirmation from Princess. More meaningful would be a FREE family photo on canvas. Link to comment Share on other sites More sharing options...
jkwpete Posted June 5, 2009 #54 Share Posted June 5, 2009 So the site is back up and I checked the Personalizer and it said my personal information is "Incomplete" for my upcoming cruise in 2 weeks. It was complete before the outage. I looked and it is missing passport expiration dates. Wonder if they had a problem with the database... Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted June 5, 2009 #55 Share Posted June 5, 2009 This kind of long outage is a huge burden for the call center!They are getting all the complaints, besides all the requests for changes to bookings that passengers would normally do themselves... Lets hope they lowered some prices at least...lol. Well we can dream.....:) Bob Link to comment Share on other sites More sharing options...
west coast cruiser Posted June 6, 2009 #56 Share Posted June 6, 2009 I just tried to get on to the personalizer and it said that page no longer existed. Something is going on. WCC Link to comment Share on other sites More sharing options...
AAAAmerican Posted June 6, 2009 #57 Share Posted June 6, 2009 On the Site problems. They are and have been systemwide. Attention to Deatil for us Passengers is a must. The ( Princess ) have had many problems and false entries over the years.. even listing our residencies in another Country. They sure are in the (( I I A )) INTERNET ICE AGES eh... Seattle, California and Miami are and have been having a LOT of Technical difficulties. Still as of today 06/06/2009 A.D. they know naught what there problems are. Well at least they are so much the better than Travel Agencies. I had to make my own Bookings again as the agency I worked with and purchased our next passages was like the Alka-Selzer Commercial.. ANYDAY NOW Any day..... It may be so like a lot of Service Industry has done.. |\ Gone Down Hill in Service rendered... But isn't that why we pay them)((((((?)))):mad: Link to comment Share on other sites More sharing options...
Princess Chatterer Posted June 6, 2009 #58 Share Posted June 6, 2009 Cruise Personalizer etc for me is working fine at 4:00 pm Central Saturday. Link to comment Share on other sites More sharing options...
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