Aulanis

Hi , Welcome to cruise critic More info may be required Have you booked a Hotel? if so Where? Heathrow, London, somewhere else? Assume sailing from Southampton? Also an indication of how much luggage you have may be relevant to the replies.

That was not the case for us 🙂 We had already decided this was going to be a cheap cruise , for us. Its a while since we were on P&O so were fitter and the shuttles were of little interest. As we didnt use P&O to book always assumed select would cost lots more so on a lowest grade inside cabin we never bother to look. On this occasion the TA queried why we didnt want select and went on to say that on our cruise the select price extra was less that the amount we would get back in OBC . So it was a no brainer. We will survive whatever cabin we get and will maybe save on a few shuttles and have a few extra drinks .

I agree, and end up telling myself and others our annual policy costs around £1000. So £500 each. We are lucky enough to be able to manage 4 cruises a year so that is £125 each ie almost the cost of 3 days drink package. ( Not that we buy them) People happily spend £40 a day on a drink package but jibe at the insurance that could save thousands of pounds. Having said that , $3000 per person !!!! I wouldnt pay that I would find another ship/line.

Maybe ask Steve Dasseos in this section. https://boards.cruisecritic.com/forum/499-cruisetravel-insurance/ Maybe there is already a thread to help with your query . Steve is very helpful I have raised a query with him before.

I emailed shareholderbenefits <shareholderbenefits@carnivalukgroup.com> on 22 December and this reply on 23 Dec Thank you for your email. Your shareholder benefit has been applied and a revised booking confirmation that will show the added on board credit has been sent. As you have booked via a travel agent, you will need to refer to them for the revised booking confirmation. Also when posting Cruise Critic you should try and remember to scroll to the top of the page and click on the blue "Follow" Tab and follow the instructions so that you see any replies. If you havent been on CC for some time this is a change from when if you posted you automatically got added and notified ofa reply. I responded to another of your queries and it doesnt look like read the answer?

What seems to be missing here is that you should have specific cruise cover that covers evacuation/ airlift rather than missing a port or catching covid or even having to cancel. This can run to £££££THOUSANDS and P&O say "When travelling with us, your insurance must include medical cover of £2 million minimum and cover for emergency evacuations" Obviously everyone hopes it never happens and the ships will always try and get to a port. I havent seen any statistics on this but I wouldnt like to end up with the bill. Shipboard visits to the docs are expensive enough, you wouldnt need to receive much treatment to pay for a full cover policy.

Hi You can try posting your question in the Roll Call. It doesnt seem very active but maybe someone on board is following it and might get an answer for you. https://boards.cruisecritic.com/topic/2796997-j301-grand-world-cruise-january-3rd-2023/page/2/#comment-64461382 Remember to mark that you "Follow" the thread - top right of the page then you will get an advice if someone replies.

Thanks - One of the cut backs? I tried the dummy booking as suggested in a post last September and it no longer seems to work. Thanks it is the Arcadia Norway & Scandinavia 6 June ( Changed from Baltic I think) so none of those ports, nor on our med cruise in March.

Thank you - yes I am sure we did book select , all I am asking, is there any way to see which ports have shuttles that will be included in the select fare without having to do a dummy booking.

I know this is an old thread but we just booked through an agent and there is nothing on the paperwork to indicate we have taken "select " other than a wodge of OBC 🙂 Consequently we do not know which ports might have shuttles. Should I be able to see this list somewhere other than having to make a dummy booking and then closing it?

Do you know anyone currently on the Arcadia? We are considering a Baltic cruise in June It is cheap 🙂 but having read the reviews from Christmas/New Year not so sure 😞 I was sure I posted in their roll call but perhaps it was a bit notPC anyway it has been deleted and oddly I have not had a warning. Maybe I forgot to press submit.LOL. I will maybe try again not that there are many on the roll call and not many posts at all.

There are quite a few in the main shopping area. We just call them Charity shops over here. So if you google charity shops in southampton you will get many hits and a googlemap comes up showing where they are. Dont get your hopes up for seeing much at North Cape we didnt go but last June it was cloudbound the "guides" were poor and people were just dumped there and picked up later. Many on the ship trip got refunds. We had the best view of it from a sail past when the ship left.

And I thought ours from P&O came through quick sent 2pm on 22nd Dec recd 12pm on 23rd. Rather better than the 2 weeks I spent arguing with Holland America in the US. ADD They also say as we booked via a TA I have to order a revised booking confirmation to see it?? Does it not appear anywhere else , In our account online? in the app?

I preferred the old ways for another reason IIRC ( that is getting more difficult) We used to book a cruise more often then not on the phone direct or via a TA. Main problem after that was what to pack, the TA or cruiseline used to do the necessary and send us boarding documents and Airline tickets and we just strolled up and presented these together with the passports. Now with all the benefits of electronic gadgetry I spend hours getting our documentation ready , praying the printer doesnt packup before its all done. I appreciate many will just save it all on their phone but what happens when some glitch makes it disappear. Getting an answer to a question is a nightmare - by the time it sometimes takes to get a reply I have forgotten what or why I asked. Our cruising has mainly been based on destination and we liked what was on board that was a bonus. Service levels also appear to have dropped lots of little things - no bed turndown, no chocolates, cabin staff servicing more cabins, No bar service , waiters desperate to get orders and manage the electronic ordering, ice no ice whats the difference, can you send a drink back if you really didnt want ice? Salad with cheese comes with no cheese at least 3 staff must have moved the order and no-one noticed. Vegetarian mains the size of a starter. Wine on the menu not available. Many drinks not available. They ask what type of meal service you prefer relaxed (slow) normal or fast. We normally eat early and try and get to the first show ( if its something we want to see) so we opt for fast. Go to eat and end up on a table for 8 with 3 couples who cant decide what to drink then when they do its not available . Oh and another thing all the cruise lines seem to have cut back on extras that they used to provide in loyalty schemes. Perhaps I am just not cut out for todays "big sell" cruising environment. Problem of course is what do we do instead. 🙂 These days with

That is rather why I asked which dock you were leaving from. See here https://www.cruisemapper.com/ports/southampton-port-115 scroll down to the map this will give you an idea of the problem - there are 4 cruise terminals. Some can take more than one ship if you click on "Schedule" it has the dates in Aug 2023 when Disney ships are in but they may not have allocated a berth yet. Aug 19 4 Ships showing so busy Aug 26 3ships. Berths can change anyway and you may depart from one and return to another. Maybe open a googlemap of the area and see where the hotels are. We have stayed at the Moxy @John Bull mentioned and it was good and we walked to the QE11 terminal from there. ( It is a Marriott Hotel and I am not sure if their points interchange with Hiltons)

Which dock are you sailing from? on cruise days southampton can be chaotic last twice we have been we walked to the ship 2 of the 3 docks are quite a hike One you can get a bus near to but its still some way. Taxis are queueing for ages.

LOL I have always read the instructions incorrectly!!! "(for example, photocopy of shareholder proxy card, a dividend tax voucher or a current brokerage or nominee statement with your current mailing address and your brokerage account number blacked out)" I think it is because it is such a long statement I stop to breathe (for example, photocopy of shareholder proxy card, a dividend tax voucher or a current brokerage or nominee statement with your current mailing address ....Breathe...... and your brokerage account number blacked out) Not that I see the problem with leaving your address on? I have seen posts where people have sent them in the week before and had a reply by return and some where they sent them in weeks before and didnt get a reply before they left home but took the proof with them that they had applied and got it whilst on board. I think they just want to keep the applications spread over as long as possible as they wont want to be swamped though I imagine it will be pretty much the same year round. Anyway when they got a bit stroppy with my application at HAL it did occur to me the exercise is very open to abuse as I could have bought shares 4 weeks before sailing , applied and got OBC then sold them before going on the cruise?

Thats an interesting point, we wouldnt normally leave a booking that late but good to know if we did.

Ok I have been ok with princess sending photocopy of my share certificate and a screenshot of my holding using Shareview at Equiniti who are the UK registrars of Carnival PLC . I used to have the shares held by equiniti but got a certificate when they started charging something ridiculous for an electronic entry. Is it not possible to log into HL. and get a print of something showing name address and shareholding dated recently?

Who are H&L......... TAs?

Hi More dining info required. It is many years since we sailed with HAL and on Princess we always choose Any Time Dining. Since medallion we have been able to book different times in different restaurant each day if we wanted on the medallion app. HAL seems to have "As You Wish Dining" but in some places it suggests you have to request this when booking the cruise. We are in the UK and our TA didnt ask us. Our itinerary show blank for dining times. Havent spotted anything on Navigator or on our On Line booking info though I may have missed it ( not the easiest site to find anything) We are on Volendam Amazon cruise So questions are: 1 Do you have to specify this when booking the ruise? 2 Can it be amended when on board? 3 Can you book days in advance on Navigator or on the TV once on board or do you just have to turn up when you want ( not usually a good idea) Unrelated question Are we supposed to be able to see shareholders on board credit credits on our account now or only when we board. They say it has been allocated. TIA

Success - sent a long explanation as to why nothing they ask for as proof of ownership is available and including the definition of a share certificate as proof of ownership in the uk) and they have said we will be credited upon boarding??? It doesnt appear to show anywhere will be taking copy cert and copy of their email;

??????? did you mean to start posting something? perhaps in your roll call?

Anyone had any problems recently in getting shareholder benefit OBC from HAL. We have not been with HAL for years but are going next month. Having had several cruises with Princess since Carnival stopped paying dividends I sent the same docs ( copy Share Cert and Equiniti page showing my holding at that date) and having had no problem getting the OBC I was surprised when HAL said it wasnt enough. Not sure when a share certificate wasnt proof you own shares? none of the things they ask for are relevant in todays doitonline paperless society so I am a bit stuck. A paper dividend counterfoil was always good but whats a dividend???? LOL

I am currently having a spat with HAL they come across as being pretty useless on many levels. 13 September I sent off the only documentation I have for shares I bought when they were cheap at £30!!!!! . I have used the same documentation for many cruises since they stopped paying dividends, a copy of the share certificate and a copy showing my holding as at the date I send it. These are of course UK shares in Carnival plc which are registered a UK registrar Equiniti. Granted we have not cruised with HAL for some time but many times with Princess. Our TA has sent off to HAL but has indicated even they have to wait 2 weeks or so for a reply. Any UK folks reading this ? have you had any problems? Some have posted you can get the credit added on board I hope that is the case. as it looks as if that will be what I am doing.