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Flgreg

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Everything posted by Flgreg

  1. Thanks @PaulMCO. I'll give them a call tomorrow.
  2. Hello---it's highly unlikely that this will be necessary but my partner has developed a significant back problem---currently undergoing treatment. I see from the FAQs on Regent's website that they have a preferred provider for wheelchairs and "Mobility Devices". 2 questions: 1. Are motorized devices allowed? 2. Does anyone know how far in advance they need to be reserved? For anyone interested below is the information from the Regent FAQs. Thanks very much for any replies. DO YOU PROVIDE WHEELCHAIRS, MOBILITY DEVICES OR OTHER SPECIAL NEEDS TO PASSENGERS? For details on a prearranged rental program, please contact our authorized vendor: Scootaround Personal Transportation Solutions Phone: 1.888.441.7575 Email: info@scootaround.com scootaround.com/rent-online
  3. Where is the "Upgrade" button in My Account?
  4. We were on Viking Ocean last Nov/Dec. You may be disappointed in their entertainment. There was often 2 women in the atrium, one playing piano and the other violin. The observation lounge usually had a young man who sang and played guitar in the evening. The production shows were very different from those on the one Regent cruise we've taken. Viking Ocean had 4 primary entertainers who sang and danced for the shows (one a salute to Abba and another to the Beatles for example). Viking Ocean entertainment seemed quite a bit scaled back from the production shows we saw on Regent.
  5. Regent will give their quote to the prospective passenger. Agree that the insurance offered by cruise lines is not of much value. We've used to use it in the past and fortunately never had to make a claim. We're now using the trip insurance store and only insuring what we've spent out of pocket as we go along i.e. amount of deposit then updating once final payment is made. We also pay extra for Cancel of Any Reason coverage.
  6. @Rothko1 Do you have ABC stores in your location? VC currently $55.98 at ABC.
  7. Precovid we were on the Explorer for a Baltic cruise embarking in Stockholm. The plane arrived on time, unfortunately our luggage did not (not Regent's fault, and we did get our luggage approximately 13 hours later so still in time for embarkation). A couple of people on the cruise did not receive their luggage at all while on board. We were the last people in baggage claim when we saw 2 people with a sign saying "Regent". We told them about our luggage predicament and they escorted us to lost luggage and waited while we provided all our information to the agent. They then took us outside, told us to stand by the curb while they walked over to a cab and proceeded to talk to the driver for several minutes. Not sure what they were discussing but we were finally told to get in the cab. It was the most beat up cab I've ever seen---cracked windshield, torn upholstery, etc. From what I understand this is not the typical Regent transfer experience. The driver then took us directly to our hotel.
  8. From Regent's website: Guaranteed Reservation Each Night in Specialty Restaurant of Your Choice Not sure about your other questions.
  9. Sette Mari does not take reservations as far as I know.
  10. @Loriva----could you please tell me exactly where the Air Schedule appears in My Account? Thanks very much.
  11. Thanks GOARMY and Mike Moore.
  12. We're in between travel agents right now, so to speak. So.....since payments can easily be made in My Account I'm just wondering if it creates any issues to make the final payment that way.
  13. We have final payment due 7-23 and have received 2 emails from Regent "reminding" us and stating we should call to provide credit card info for the payment. Is there any reason I can't just go into My Account online and make the payment myself (like I did with the deposit)? Seems like that would be easier and one less call to make. Thanks.
  14. Thanks VegasTW-----exactly what I was looking for.
  15. We are actually a segment on a longer cruise (Rome to Miami). They are showing 11-20 as a port day in Barcelona and it appears they are being offered excursions in Barcelona (I would hope they wouldn't dock in Tarragona and transport them back and forth). We are set to embark Barcelona to Miami 11-20 so I'll stop worrying about it (for now).
  16. SWFLAOK---thank you. I'm hopeful we are actually leaving from Barcelona particularly since the cruise immediately preceding ours is scheduled to disembark in Barcelona the same day we embark.
  17. @phillipahain. Can I ask why you mention Tarragona? Our cruise in November is clearly marketed as embarking in Barcelona.
  18. Thanks, we thought we'd take a taxi to the port. Now I'll need to determine whether the taxis in Barcelona take credit cards.
  19. Hello---does anyone know which terminal Regent typically uses in Barcelona? Trying to plan ahead and see if any long walk is involved or whether there is any shuttle service available once at the port. We did a cruise out of Barcelona in the past but it was over 20 years ago and I don't remember much about the port. Thanks very much.
  20. Hello---when we were on the Explorer in a concierge cabin the TV could be watched from the small sofa/loveseat and it also was on some sort of bracket that allowed it to turn towards the bed. Is this the same on Splendor? Thanks.
  21. Thanks. It would be nice if Regent had a simple email address for matters like these but I can call them this week.
  22. Hello---is there anywhere in the Regent online account to add your known traveler number? This could help make it easier to be certain ticketed air shows Precheck on your boarding pass. Thanks.
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