PacnGoNow

What cruise were you on? On CCL you had to ask the head waiter for a wine package, it was not advertised. And only available on 10+ night cruises. I’ll ask on my next PCL cruise.

It sounds like you did everything on the website version. Don’t believe the arrival groups are on the website. But, haven’t tried it. Have you downloaded the App? If you download the App on your phone, you will see what you have done already on the website version. I know if you don’t want to, it’s okay. You’ll find it looks very similar to the online version. But the arrival groups are on the downloaded App anywhere from 59 days to about 12 days before sailing. If you want to try: APP Click: Personal information and documents Move down to gray bar “Suggested” Click: Arrivals Click on your ship and time you want Now, if you don’t want to download the App, just go to the port at a time that’s convenient for you and go through the green lane. The arrival groups usually start at 1100 am. No big deal.

When you look at the first 3 lines: 1. Personal information and documents 2. what does this line say? 3. Health status

Usually, when they first open at 6 am PT. But, you need to pick the option to speak to someone in the ocean medallion App team to get you ocean ready. Anyway, they should be able to help. The weekends are not easy though. Less staff and usually outsourced. I call Mon-Fri. There is an Ocean Medallion App thread you can check out also. A thread on Dine my way also. Are you using a newer phone? Is yiur phone up to date? Have you done the App updates? If yes to all….. Try to delete the App and reinstall it. Under Dine my way on the App; Try to make a reservation for each day and see if that works. Scroll and pick a restaurant and time you want. Make sure it says confirmed/you’re all set. Then go to the next day and do the same. You can also check the threads I mentioned for a lot of tips on DMW and the App in general.

Order your ocean medallion on the App, even though you’ll check pick up at port. That might help.

Thank you so much for the explanation. You’re extremely helpful.

When we were in a Suite, I booked it on the DMW as if I was going to pay for it. It went through with the reservation and at the end it said zero balance. Now, that was a few months ago. Many changes on the App. Maybe someone recently has done this? Before that, we waited until OB, no problem at all getting reservations on the dine line, as a suite guest. Or your concierge, if you have one on your ship will book it for you. No worries

Yes, I have used PVP on cruises since the restart. Although, isn’t it handled by AON, an insurance company? They now have a link on their website to request FCC and you tell them which Cruise line it is for.

I don’t purchase the CFAR insurance until I make final payment. So, I shouldn’t buy the CFAR, if I’m using some FCC’s as payment? Sorry, just seems complicated. But, I do have quite a few cruises booked. All deposits were using CC, not FCC’s. But, final payment may have some FCC’s. TIA

How could it be CFAR then? You’re saying, if you used FCC’s to pay for the cruise, it won’t be covered under CFAR? TIA

It seems they are all over the place, how it is worked. The FCC option on the AON website may be a new addition. It is as clear as mud on the AON site. 😳

Also, check with your TA/CVP to check availability for a suite. Sometimes, they can do it for you.

Did you make the claim on AON website, using the FCC option? TIA

Was this recently? I wish they would respond at that email address. It seems to be off/on since the restart.

Reposted form for you. Sorry, first one didn’t post correctly.

In your subject field put…..Sail Date…

Obc stock hold... Carnival Corporation & pl shareholder benefit request form Princess® is pleased to offer a special Carnival Corporation shareholder onboard spending money program. This available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival ple* This benefit on all published sailings. Proof of ownership (photocopy of shareholder proxy card, shares certificate, a dividend or a current brokerage statement or nominee statement) with your brokerage account number blacked out must b Money to spend on board per cabin Cruise length 6 days or less 7-13 days 14 days or longer Amount per cabin** $50 $100 $250 Restrictions • This offer is good for only one stateroom occupied by the Only one benefit onboard spending money can be applied stateroom. even if there are multiple shareholders in the st This offer can only be applied to bookings under deposit. This offer cannot be used for casino credits/charges and g This offer is combinable with most cruise fares. Some rest This offer is combinable with most onboard spending mon • This offer is non-transferable • Applications to receive this benefit must be made no later prior to the cruise departure date. Procedures Please provide your name, reservation/booking number, ship and sailing date with proof of eligibility as outlir Booking number: Ship name:_ Sailing date: Last name: First name: Telephone number: Email address: Required proof of eligibility Included is a photocopy of: (Please check one) L Shareholder proxy card I Current shares certificate • Current brokerage statement • Nominee statement • Dividend tax voucher Submit via email, fax or mail Submit this request together with your required proof of eligibility c/o Princess Cruises Booking Support Dept. vi In the US and Canada In the UK email: sbpcl@princesscruises.com email: benefits@princesscruises.co.uk Fax: 661.753.0180 Fax: 02380 657509 Mail: 24305 Town Center Drive, Suite 200 Mail: Carnival UK, Carnival House Santa Clarita, CA 91355 U.S.A. 100 Harbour Parade Southampton, Hampshire SO15 1ST United K Requests will be handled within 7 days. Once your request has been processed, you will be able to view your money to spend on bi via The Cruise Personalizer under Onboard Credits. 命

The survey usually comes to us on the last day or next day after the cruise. If you didn’t get it, you can contact Princess on their website. Just select contact us….post cruise… feedback to send an email. https://book.princess.com/captaincircle/customerCare.page

Great!

😆 Technically, a S2S is with no more than 1 day between the ships. But, you can call it whatever you want. There are no real rules on this. 😃

No, I was quoting Your post #19, with that address, missing the s. Just didn’t want others to use it.

It really varies on the opening date. I’ve seen 59 days to 12 days before sailing, depends on their port clearances. Just keep checking. Although, they haven’t been checking arrival times. I still pick an arrival group…anyway.

This address is undeliverable. Don’t use.

The only calls I’ve received have been from HQ, Santa Clarita area code. I know the address that was given by a poster that ended in princesscruise.com was incorrect. It did not have an “s” after the cruise. I tried it and was undeliverable. Best of luck to you.