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PacnGoNow

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Everything posted by PacnGoNow

  1. English definitely. Funny: On Costa, it drove us crazy… ALL the announcements! Once, they made an announcement in Italian and never repeated it in English, so I asked what the announcement was about. They said, “Oh, if it was important, they would have announced it in English!” 🤣
  2. It was the Capri MDR, Reserve Collection/Club Class entrance on the right side. No reservations are needed, as @wallyjmentioned.
  3. You may have ordered twice, the App has shown multiple orders for me and disappeared and then reappeared. NP. Anyway, take both sets with you to the port, they can tell you which ones are the correct ones. They will take the extras or just give them to GS once OB. You still go through the green lane! You should have a special green lane, for those whom are double ready! 😳
  4. Beautiful and very kind. Thank you for such a great “Live”! Safe travels home.
  5. Yes you can bring extra bottles of wine, in addition to the 1 bottle per person allowed. It is a corkage fee of $20 per bottle. They will put a sticker on the bottles that you’ve paid the corkage fee, and then you may take it to the MDR. Many times they do not charge the corkage fee, if the table is not set up in the terminal when you board. In that case, drink them in your cabin, or pay the corkage fee when you go into the MDR without a sticker. Here’s the paragraph from the website about bring extra wine.
  6. A marker! 🤣 Let’s see if the email request works. LMK. Do you have a TA/CVP? They might help?
  7. Only problem with that, for us… we have long cruises, 51+ days and it is a big difference to pay up front. Luckily, I booked several of our cruises when the old App was available and showed our Elite status. Shorter cruises, not as much of an issue, if you want OBC. JMO
  8. I don’t blame you about calling. You can look on the App, click lower right on your profile picture. On that pic is a medallion. It should reflect the right color. I’m elite, so it should be black with a white sea witch. Also, you should see your 50% discount stated on the internet page, where you would purchase it.
  9. Is your loyalty status correct in the App? If not, it will charge you full price, initially. You can get the 50% discount back as OBC, once OB. Or, call your TA/CVP or call in to PCL. Good luck with that call in! Or, send a message to Customer relations to correct. They have a real problem correcting the App. SMH
  10. Not uncommon for them to disappear about 48 hours prior and they may reappear today or tomorrow. Sometimes they show up on the web version of the App. I wouldn’t worry about it. You can bring this up with the DRO or hostess at the MDR where you booked on the first evening. Hopefully, they will show it in their system. Have a great cruise!
  11. No, I booked through a TA and used PVP platinum insurance. Booked my flights and hotels independently. That’s where trip interruption came in to pay via the insurance. Explained very well by @NavyVeteran.
  12. Yes, my platinum insurance covered my hotel 2 nights, meals, uber transportation to hotel and flight change fee. Trip interruption. Good luck to you!
  13. That’s a Sunday return, so you should not have a traffic problem. But, here are the PCL guidelines.
  14. They may be working by ship. IDK. I have bookings from late 2024 through 2026, and so far, only 1 has been disabled for booking/accessing the MDR. Ruby 2025. So, sit back and relax. This may take a while! 🤣
  15. Thank you for posting! This is so sad that we won’t see them again on our cruises to Hawaii and the South Pacific cruises, but so great for them to retire! We just loved them and their warm Hawaiian grace. They taught us so much! Aloha and much love to you both on your next chapter of life. Mahalo🌺 Until we meet again.
  16. Try to delete old passport info first. Log out of App and then log back in. Then manually add your new passport info into the App. Worked for me.
  17. Not a nice way to end a cruise. Good you found a hotel. I don’t stand in line for a hotel or flight standing idly. I actually, look up protections on the airline App, sometimes they have it already. If it’s not acceptable or not protected, I stay in the line for help. Also, look for any available flight to get home. Although, if it’s weather related, it’s not helpful, as they won’t offline you. But, I have purchased airline tickets, just to get home, if it’s a refundable type ticket. I also check a site, like booking.com to see if any hotels are available. If so, I grab one. When you do get up to the CS airline agent, you can ask what they can do to help you. Hopefully, you all have insurance for your cruise, interrupted travel. Save all receipts, hotel, food, clothes, transportation costs, etc to submit. Screenshot airline availability on your phone, cancelled and protection flights. Best of luck to all!
  18. Yes, “no pilot” can definitely be weather related. Because of the weather, the crew can be out of position and unable to get to the next flight. Their flight could be cancelled inbound, many reasons due to bad weather. Unfortunately.
  19. That’s a link to oceanReady on the website. Do not try to link bookings on the website, it doesn’t work, never has. Are you off your cruise now? If you’re still OB, you can’t work on future cruises on the App. Only on the website. If you’re home, use the App to make dining reservations. You click book dining…pull up the MDR you want, look at the date, see top right corner. Person outline with a +. Click on that and add the other person’s booking number. Select the person/persons you want to add to your reservation. App has always been this way, adding their booking number in the dining section. However, you do not say when you’re traveling or the ship. They are updating the dining section of the App/website now. (Except Sun Princess) If you’re traveling before Sep 14th, go ahead and try the above. If you’re traveling later, you’ll need to wait until June 17th to book your dining MDR reservations. If you’re booking SD, or in reserve class, those should not be affected be affected by the dates or guidelines above. However, I have noticed some glitches in these changes on the App. So, I’m just waiting till June 17th to redo or book my MDR reservations for later this year. SMH
  20. They usually say by October. But, I’ve seen them come out in December and even in January. Go to the main thread for Value Trips, as someone will post as soon as the reservations open up. This is a very small scale operation, so you will need to wait until they’ve arranged prices with the hotel. You should book a backup reservation for your dates for 2025. Because, it is possible your dates may be a blackout date anyway. Checked and there are a lot of threads! Here’s the 2024 thread:
  21. You may hear moving of loungers/chairs late at night or early morning around the pool area. If you booked with a CVP/TA or PCL call them to see if any thing is available…same category. It may be possible. I would look at the deck plans, before you call and see what is available in your category. However, sometimes they may show more availability than you can see on the website. So call anyway. Good luck.
  22. Thank you for the update! I wonder if the regular guests have been advised, or just the casino players at this time?
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