shopaholic6

I've been glued to my email too but I haven't heard anything either! 😕 The way I read the confirmation email made it sound like they would notify you either way, although that seems unlikely I would have thought! 🤞

2 minutes ago, P&O SUE said:

Wow! I think that’s unheard of! You must be delighted.

Yes I did think that at the time! It’s weird because I’ve just looked on the website and the cabin we booked still comes up at the same price as originally paid, so whether or not we receive the cheaper price remains to be seen!

1 hour ago, davecttr said:

Really? what ship and what date etc? My Scotland cruise on Iona was very expensive, especially for single occupancy so I was considering cancelling and re booking if the price was significantly cheaper.

It’s the Iona on 7th August - it was reduced by £160 for 2 of us 😃

On 4/15/2021 at 5:56 PM, MX-Drew said:

I wonder if P&O marketing have got things right at last. I'm booked on Britannia but have not received the email.

Anyone booked on a staycation cruise and HAVE received the email advising them of the cheaper prices?

I had an email from P&O yesterday advising that the price of my staycation cruise has been reduced and so they have reduced the balance I owe accordingly 👍🏼👍🏼👍🏼

13 hours ago, Goodtime Cruizin said:

the Titanic hit an iceberg and sank on April 15th @ 2:20am.  

God Bless them all. 

My grandma was born the night the Titanic sank - I find anything to do with it really interesting 🙂

So I have a bit of an update - I hope it helps! 😀

Previously from AllClear:

‘Thank you for your patience whilst we referred this for you.

Please see the below questions and answers regarding UK cruises that have been provided by our Underwriters:

"To clarify, if a customer is going on a UK cruise, do we need to capture whether they are travelling through waters outside of the UK and include these destinations within the region of cover?
Yes, we should, otherwise the customer is at risk of not having the full claim / assistance covered. For your reference this is something we also try to capture when someone is travelling on their own boats. 

Separately, if the customer is on a UK cruise and in UK waters only, would they have medical expense cover including airlift/repatriation?
Yes, should the evacuation not be covered by NHS/EHIC, we would take over and cover them."

Please ensure you declare all destinations, even if you are only travelling through the waters and not stopping at any ports. Failure to do so could impact any potential claim.

Please contact us again if we can be of further assistance.’

I then went back with:

’Thank you so much for this reply which is really helpful to me.

Can I just clarify that if I was to need medical treatment on board (at the on board medical centre), anything over the excess would also be covered, even if I was only sailing in UK waters?

Thanks’

AllClear came back with:

‘Any medical expenses occurred onboard a UK only cruise will be considered on our AllClear Gold and Gold Plus policy, but only if the costs are not covered by the NHS/EHIC. This will allow you to submit a claim up to the amount covered on the policy.
Please contact us again if we can be of further assistance. ’

So I think this might be the answer we wanted!

I hope this helps - I usually use AllClear anyway due to partner’s various medical conditions so they were my first thought 😀

If anyone sees any issues with this, please do let us know though! 🙏🙏🙏

9 hours ago, Bertie Doe said:

Ah yes you're right, I ticked Spain, France etc, so Insure With Ease won't cover medical things in UK waters. Hmmm that's a real pain. I wonder why they (and others) do this?

I know it seems to be a real problem at the moment! Not sure why they will treat you if you are in, say, French waters and not UK! Surely there is no difference! 🤔

3 minutes ago, Bertie Doe said:

I use one of those Insurance search engines. I tick a) single trip b) £2m medical cover c) no medical probs d) cruise cover.

 

I ticked Eire, Spain, France, Portugal, Italy and picked a random 2 weeks in June. I'm 74 next birthday. The cheapest ones on the search list which also gave Enhanced Covid Cover were :-

RAC at £81

Insure with Ease at £86

Needless to say there was the caveat that  you won't be covered if the FCDO advise against traveling to these countries. How do these prices compare yours?

 

I think the issue is a lot of companies apparently do not cover on board medical treatment whilst in Uk waters 🤔

11 hours ago, Static events said:

 Agree. 
 

also the algarve is great. I really enjoy vilamoura.

 

I wonder why there isn’t a cruise ship port for the algarve....

Wow I love that idea! Vilamoura is beautiful - it never even occurred to me to be able to dock in the Algarve! 😃

Morning everyone!

I’ve received the below from AllClear today:

’Please see the below questions and answers regarding UK cruises that have been provided by our Underwriters:

"To clarify, if a customer is going on a UK cruise, do we need to capture whether they are travelling through waters outside of the UK and include these destinations within the region of cover?
Yes, we should, otherwise the customer is at risk of not having the full claim / assistance covered. For your reference this is something we also try to capture when someone is travelling on their own boats. 

Separately, if the customer is on a UK cruise and in UK waters only, would they have medical expense cover including airlift/repatriation?
Yes, should the evacuation not be covered by NHS/EHIC, we would take over and cover them."

Please ensure you declare all destinations, even if you are only travelling through the waters and not stopping at any ports. Failure to do so could impact any potential claim.’

Hopefully this should help a bit, although I still don’t think we have the answer regarding medical treatment actually on board but whilst in UK waters! 🙂

19 hours ago, Britboys said:

With such a range of choices now becoming available, if you hadn't already booked and cost wasn't the primary factor, which line would you choose and why?

If I was sailing solo, it would probably be Fred Olsen, for the smaller ship and more interesting itinerary. If I was sailing with one of my cruise buddies it would probably be Princess for the value of the Princess Plus fare.

All points of view equally valid and hopefully no negative posts...😄

I want to go on one of each 🤣

So, IF the issue of airlift from sea was sorted (and various posts above suggest we might be getting there), do we still have the issue of most insurance policies not covering any medical expenses incurred onboard if you are in UK waters? 🤔

2 minutes ago, MX-Drew said:

That is very strange as I have done exactly the same thing with All Clear. I'm also waiting to hear from P&O if they think a policy from All Clear is suitable.

 

I know the insurance has to fit your requirements etc but it still has to accepted by P&O and I would rather have the battle now and not while trying to board. 

Yes and me! It's so confusing!!  The last thing I want to do is get to Southampton and find it's not suitable! 🤦‍♀️

I'm probably late to the party but I chatted with All Clear this morning, copied and pasted P&Os insurance requirements onto the chat, and the advisor said that this whole issue had been passed onto their underwriters to look at and that she was going to get back to me.  When I hear back I will update 😀 

38 minutes ago, ScotBrit17 said:

Thanks, I guess that applies to meal times as well. You cannot select a time or numbers at the table.

Hi,

I don’t know about Britannia but if you are looking at sailing on Iona I’m pretty sure it’s all Freedom Dining so you don’t get set meal times. Also I imagine you would only be put on a table with your own party due to the COVID restrictions.😀

7 hours ago, caroltovt said:

So those who will cruise with vaccinations and masks will help keep the process going for all those who refuse. I will be one of them since I just love being on a ship. To those who refuse: you are welcome.

I will too 😀 If I have to wear a mask anyway, I'd rather be on a ship doing it 🤣

16 hours ago, shopaholic6 said:

Good luck to everyone booking P&O tomorrow - I definitely want to go on one of these UK cruises, however it’s not really financially viable for me to book at the moment and I think once I’m ready to, they will be booked up - but please please come back and let us know how you got on and what you have booked! 😀😀

Okay so my willpower didn't really hold out and I'm now on the Iona maiden🤦‍♀️ 🤣🤣

Just now, Pink-belle said:

P&O posted on their FB site that there is a problem with their IT systems, web bookings and phone lines.  Apparently this has not affected TA booking systems.

 

 

That's handy 🤣🤣🤣

3 minutes ago, wowzz said:

Exactly - no one should be booking a holiday for 2022 with that logic.

Or ever 🤣

3 minutes ago, davecttr said:

has anyone managed to book via the web site

Negative 

Just now, terrierjohn said:

But if Sharon's info is correct then surely P&O are being deceitful by demanding you have insurance cover, which would then be invalid?

This is what I can't understand? Sharon is saying nothing will be covered if it is booked before 17th May - so nowhere should even be selling holidays until 17th May then by that logic?

Just now, Host Sharon said:

Yes, according to All Clear.

 

So that's what I was saying. As long as the cruises are after 17th May then you will be covered.  That's what I said?? 🤔

Just now, ohnonotmeagain said:

As I understand it, see post #2 of travel insurance thread, its not when you book ,it's when you travel.

Well that's what I thought but the reply to my previous post by Host Sharon would suggest otherwise 🤔

3 minutes ago, Host Sharon said:

Not if they were booked BEFORE 17 May. I checked with my insurers.

So every single person booking today won't be covered by their insurance??

Typing fingers at the ready ......... 😀😀😀