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jame_g

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Everything posted by jame_g

  1. You should get a reminder email one week before final payment is due.
  2. Same. I can't remember the last time we let them take a photo, boarding, on port, or in ports.
  3. Look for a sign where the lines start. There should be one. If you don't see it, ask a rep, there should be someone there pointing people to the line, and they should be able to point you to the Diamond/Aurea line. We had to ask because the rep was standing directly in front of the sign so no one could see it. We only had the people already being served directly in front of us, but there was only 1 rep too. Not sure if they would have made more available if the line got longer. There were only 1 or 2 people in line when we got done.
  4. We're looking at joining my SIL and niece on a cruise that's a ways out yet, about 15 months. However, the only suites left are a Junior obstructed view and a Cloud 9 Spa Suite. The Cloud 9 Spa Suite seems pricey for what it is. (So does the Junior suite for that matter. But I'm guessing part of it is that there are only about 2 of each left already.) Does anyone have experience with these suites that can weigh in on their experience and if they liked the suite and would do it again, or not? Also, if we book the Cloud 9 suite and someone happens to cancels a Vista suite (not counting on it), is it difficult to switch before final payment? Wouldn't mind comments on the Magic. It's been a few years since we sailed Carnival, but we did enjoy the Pride and Spirit years ago (and the Vista suite). Edit: I meant "Magic" but typed Miracle. lol
  5. If you feel your points are wrong, you will need to email MSCVoyagersClub@msccruisesusa.com to ask them to review and correct it. Customer service cannot help and will just give you the email. You will need to include your full name, phone number, email address, and VC Number. Along with the booking numbers, ships, and dates of the cruises you should have credit for. It can take them several weeks to review. I had to email them because I didn't get credit for one of our cruises. Then I had to send a follow up email with the case number after a month. Then they finished up within a week.
  6. Same as the other poster. Figured if the OP's SIL had a passport, there would be no question about the State ID.
  7. She may want to consider replacing it if she ever flies for any reason. Alabama is currently Real ID compliant. IDs will need to be Real ID compliant in order to be valid for air travel come 2025. She's going to have to replace it within the next two years if she ever plans to fly anywhere after May 6, 2025. Just something to be aware of, even if not necessary for this cruise.
  8. Admittedly I've ignored NCL since a bit before COVID. But this previously was a very heated topic on NCL many times over the years which generated a lot of discussion as well. Especially in the early years of the haven with haven guests bringing other non-haven guests to use the haven pool and the haven restaurant. One thing with NCL and the Haven restaurant before we stopped cruising NCL was that you had to give your room number or card to the host, so a non-haven guest couldn't just sneak in on their own. And NCL didn't have an automatic drink package included with the Haven. With Yacht Club, once you're in no card is needed unless someone questions your presence, and premium drinks are included.
  9. Depending on the port you may have to ask someone. On one of our cruises, the agent was directing everyone to the regular line, and standing right in front of the sign and a narrow opening for aurea and diamond, so no one could really see the sign or tell there was a separate line (with no wait) there. We knew we were supposed to have a separate line so we asked. The agent looked at our boarding documents and then moved aside.
  10. Ahh, they were referred to as aft Aurea suites, and I wasn't aware of the reclassification of other staterooms, although I found the mini suite reference odd. I guess strike my whole post!
  11. Guess we got lucky? Our cruise goes to Ocean Cay on 4/5/24.
  12. More like you go out on the balcony, close the door, and then it gets stuck and won't open. Like it did to me. Fortunately my spouse was able to get the door open from the inside without using the emergency button.
  13. The photo of the mini bar is not accurate. Mini bottles of alcohol are no longer provided. They will give you one 375ml bottle from a limited selection for a 4 night cruise. (one 750ml for a longer cruise) At least that was our most recent experience. The snacks are also pared down. There were pringles and such when we were in that cabin in Oct, but on our March Meraviglia cruise, there was one jar of nuts and one toblerone, and no other snacks. (There were snacks in the Top Sail lounge though.) There were a couple beers and a couple other bottled beverages. The soft drinks/juices will be replenished. 19033 has plenty of space to move around, and there is an automated door to a very large balcony. The door to the balcony is automatic, but we found that it would stick or get jammed at times. Best to use only while in port or moving very slowly with little breeze. When the ship is underway or there is wind the door will not operate properly -- unless they got it totally replaced already. The bathroom has the zero entry shower and a handrail. I believe there is a drop down seat as well. The video above is pretty close but as stated the room layout is flipped. We didn't need a HC room, but were given that room after boarding. It isn't what we booked or asked for, but it was not being used on our sailing and MSC messed up our booking for that particular cruise.
  14. Those suites are really nice. Fair amount of space. The balcony wraps and is long, but not very wide. Also very convenient to get around with the two aft elevators right there. Easy to get to the adult area on deck 8 and the buffet and main pool deck. Those elevators were usually not very busy, only at a few select times. My guess is that Deck 9 could be a bit noisy at times with the pool and bar right below. No issues with the higher floor levels, which is what we had. Deck 8 starboard side has a section that is just a little farther forward that is part of the adult pool and bar area that allows outdoor smoking. So some balconies near that area (since you go out on the side and wrap to the back) could detect some of the smoke depending on conditions. As far up as we were, I never did, but deck 9 and 10 might.
  15. Make sure the VC number is associated with your booking. If it isn't, call and have it added. I have to do this on every reservation to get my spouse's VC info added as the MSC website doesn't let me update that field for the other passenger info for some reason.
  16. My spouse's points were on his account within a week. Mine weren't there after 3 weeks so I had to email them with all my reservation info (Booking#, VC#, Name, DOB, Ship, Departure Date, phone and email) and it took about another month, and a follow-up email, to get them credited to my account. Customer service can't do anything and you have to email the VC team, or so I was told. MSCVoyagersClub@msccruisesusa.com
  17. I just checked the webcam and it looks like NCL is already docked, MSC is almost there just passing the Escape, and Carnival is right behind.
  18. We were assigned a Handicap YCP on the Seashore a while back. (We did not choose it or request it.) The cabin was wider than other YCPs. It had more open space to be able to get around the cabin, and a bigger balcony, but it did not have a walk-in closet. It had two more standard closets, but the clothes rack could also extend outward, at least in one. As an FYI, I looked at the Seascape deck plan, and 19018 does not have the symbol for a sofa bed on the plan. Just like 19003, 19005, 19006, 19008, and 19010. So it may be configured similar to those staterooms.
  19. I have 19018 booked for an Oct 2024 Seascape cruise. I'd also like to know because it's one of the reasons I paid more for a YCP over the YC1 on this sailing.
  20. IT is usually competent in IT, they just don't know the business and the business didn't bother to train them properly, and didn't give them adequate requirements and test plan. I say this as former IT from many years ago, working many years on the business side now. I routinely find myself fighting over IT (and business) training, as well as business requirements and test plans since I work in compliance.
  21. We tend to watch the Lighthouse show from the outside area in front of the Top Sail lounge. We've only had about one or two other couples out there with us. (Not condoning what you experienced though. I had wondered about that gate on our last cruise on the Mera because it seemed slow to close and like someone could probably leave it intentionally ajar so others could try to sneak into YC.)
  22. A PIN should only be needed for Debit Cards or Credit Cards being used as a Debit Card. I've NEVER been asked for a PIN for my Credit Card when I use it as a Credit card. Including both of my MSC sailings within the past year. However, they may ask for the Security Code/CVV on a Credit Card. (Usually 3 digits on the back of the card, except American Express which is the extra 4 digits on the front.)
  23. You can order from any bar. Outside the YC, they will scan your card/wrist band. Inside the YC they don't bother to scan because only YC guests should be at those bars/restaurant.
  24. Um, the fact that it continued as long as it did was because you let it. Whenever I get a call like this, I simply say "I'm sorry, I'm not ready to book right now. Have a nice day. Goodbye." and hang up. Doesn't matter if they start talking or anything or try to interrupt. After too many sales calls over the years I'm very direct and don't let them keep me on the phone.
  25. If I won't enjoy it, it certainly isn't a loss.
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