lovemycruisetoo
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Posts posted by lovemycruisetoo
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There is an offer now that has stateroom upgrade. I was able to get a MB for the price of a ME.
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I called on Wednesday to change my room category (deluxe balcony to mini suite) expecting to be on hold for hours. Call was answered in 22 minutes. Girl was very helpful and even added the stateroom upgrade to MB from newly added ME mini suite which was part of the BSE.
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There was availability on Caribbean Princess 14 day Circle Caribbean Jan 27th, 2023 yesterday when I changed my room from B2 (deluxe balcony) to MB mini suite. Had BSE which included stateroom upgrade.
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No email here either.
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We have that room on Saturn. Happy to have a slider.
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Two days after sending my email, I received an email response from someone who was handling my issue. My missing obc was immediately returned to my account.
Doesn’t cost anything to try. My email to him was short but I included all the necessary documents to make my case.
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You could try emailing the COO, ken.muskat@msccruisesusa.com to help.
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I called today when I saw it offered for both of my booked cruises. Since I never sailed with Viking, I read it that it was for new cruisers to Viking which I am. It’s not and only good for new bookings and was $200.00 pp. I asked if it could be added to my future cruises and was told it couldn’t unless I canceled and rebooked. Not worth losing RFG for $200.00.
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Myopic Space Cadets?
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We didn’t cancel or asked to get FCV or a refund. All I did was just move our dates to a new itinerary as not to pay cancellation fees.
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25 minutes ago, Squawkman said:
Risk free guarantees are no longer offered for cruises embarking in 2023 and 2024 - only those embarking in 2022?.
I originally booked in Aug 2021 and changed in November 2021 so looking at the RFG at the time of booking, there is no mention of sailings only in 2022 and not 2023/24. I have attached it so please feel free to let me know if I’m missing something as we would be first timers on Viking. As I read it wouldn’t I just lose $100.00 pp under their standard cancellation policy canceled before final payment? TIA
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20 hours ago, Peregrina651 said:
However, if you have third-party insurance you should be clear on how many times you can move the insurance. Each company and/or policy will have different rules about this.
I called insurance agent and was told they might not move it a second time. I would just chalk up the loss of the cost of only 157 since I only cover minimum for medical and then closer to final I up it. Surprisingly I received an email that they moved the dates with no problem.
Thanks for the heads up Peregrina651😉
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We were on the Dec 4th Hawaiian Sojourn and when we decided not to do the Mexican Riviera I called Viking and instead of canceling, I just moved the money to an Amsterdam to Basel river cruise (with same booking number). Today with the lockdowns in The Netherlands and increasing Covid in Europe and final coming up February, I called Viking and just moved my same booking number to the Canadian Discovery in May 2023. It was easy and no loss of money or FCC to deal with. If, when the time comes to pay final and worried, I’ll just call Viking.
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Same here. 🤦🏼♀️
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If it’s 90 days or more away from date, you should get it back, if you’re 89 days away from embarkation, non refundable according to schedule in post #8. It looks like you’re at around 96 days out. Good luck.
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Kidless, it was the same cruise we were on with you in March 2022. It all depends on what date you booked it. We canceled at 145 days. If we had to agree to their terms when we paid the deposit, then they should also be accountable to abide by it. Can you imagine if all of a sudden, willy nilly, they decided that the COO wasn’t entitled to his salary and just decided to cut it in half?? They can’t just change terms whenever they want. This is my defense in the disputed charge. Luckily we have the guest copy that states we lose deposit only if less than 120 days.
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Same here for canceled cruise 145 days prior. My TA spent 90 minutes explaining when I booked in February deposits were refundable. Told him not to waste his time with them and I called CC. I have all documentation from MSC that states it. Was already credited the deposit from cc.
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1 hour ago, kitty allen said:1 hour ago, kitty allen said:
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It’s now called the Mexican Riviera Sojourn.
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I never buy insurance from cruise lines but what I do is buy it from an outside company which can be transferred to different dates if the original cruise is canceled. Have done it many times and will probably do it for this cruise once I have a replacement for it.
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Our whole point to book it was because of all the sea days. It’s our time to wind down, relax and enjoy the view.
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1 minute ago, goldwingers said:
Sorry not to be the bearer of better news. I have been trying to post since I found out. I almost wondered if they could block from posting to CC! The young fellow said they would be going to Cabo, Mazatlan, I think maybe he said Ensenada and he couldn’t recall the rest. Not where I would want to go either…
Hope you don’t mind but I posted it on both the roll call for Dec 4 and 12/20. Just wondering how or what offers we would be getting? I would just change to a river cruise I have my eye on especially if they offer extra %. Thanks again.
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Thanks for posting this info. Not an itinerary we’re going to do. Ugh.
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3-27-22 Divina Cruise Canceled
in MSC Cruises
Posted