Birdie And Sue

On 8/12/2019 at 11:58 AM, Templ_19 said:

Hello, I’m hoping I can receive some friendly advice on how to handle this situation. On May 31st I paid the for my cruise in its entirety. I received confirmation and booking information regarding my flights, room, and boarding information both via email and the Norwegian agent who has been facilitating my arrangements. I completed my online check in weeks ago, and today I was informed that two weeks ago my payment from May was refunded to my banking account and that I have to repay it . Our cruise sets sail on the 28th if this month. Just 16 days away. I was unaware of the defaulted payment (and apparently so was my agent who I’ve been in contact with weekly since May) and I’m unable to pay $900 again with such short notice, as I get paid monthly. Are there any options for me? Is this my fault or the companies? I’ve gone over documents and  itineraries that reflect the refunded payment and still showed that I was in good standing and that I didn’t owe anything. I’m at a loss. Thanks in advance fr any advice! 

You had $900 returned to your account and "didn't notice".  Someone needs to learn how to budget and track money better.  Your options are to pay the $900 or miss your cruise.

On 8/7/2019 at 9:00 AM, iamchrisstone said:

Im taking the Encore Inaugural sailing from london to NYC.  What is the best floor to get the solo studio?  Also, is solo cruising worth it over me just getting an interior or oceanview by myself?

Define best and 'worth it'/

On 11/28/2014 at 5:28 PM, Chigirlcruzin said:

Dumb question...I'm packing for my Epic cruise, and I printed off luggage tags. They printed on two pages? Huh? Print preview shows two pages...never had this happen before. I'm using Safari.

1st get a real browser. Safari, Chrome, etc are non-compliant browsers and you get whatever happens to show up when you use them.  FireFox is an excellent browser, highly recommended.
2nd your printer may well be configured incorrectly, by default the luggage tags print out the exact right size and on a single sheet.

1 hour ago, RNCheryl said:

We were not late docking in Victoria.  (A very short stop, 8-midnight).  It was not a problem with docking approval; people not on NCL excursions were disembarking.  Tour buses were lined up waiting for us.

 

As we were late getting back to the ship (11 something), excursions desk was closed, and I did not take the time on Saturday to check, as we had to leave the ship before 9am.

 

There was some talk on the Facebook NCL page about problems with certain passengers with passports; it was never explained clearly to me.

 

As I said before, I asked for consideration of a monetary refund of some amount, and did not really expect to receive it.  I was really testing NCL's customer service.  I think their one-size-fits-all explanation/apology was poorly done.

IOW you were laying the ground work to start making unfounded public complaints.

16 hours ago, clw1624 said:

We've prepaid our gratuities to make life easier but are bartenders getting a cut or do we have to tip separately? I hate having to carry cash for every single drink. 

You prepaid the DSC, not gratuities.  Aside form that you do not HAVE TO top anyone.  Additionally, you do not have to carry cash to tip.  You can put a tip on your on board account.

NEVER MIND

The Sun has some inside cabins on deck 9 that are rated at a capacity if 5.   They are some of the biggest inside cabins I have ever seen.  I'm not sure I'd try to fit 5 people in them but there is a LOT of room if you have 2 or 3.  If I am thinking correctly (which can be a stretch) the cabins I saw were on deck 9 near the elevators.

8 hours ago, dbrown84 said:

I'm not sure what you're arguing here.  We're saying the same thing.  You get credit of what you paid (up to $50) credited to your account after the completion of the excursion.  Has anyone said anything different from what you're saying???

Someonesaid that you get the full $50 per port even if you spend less than $50 on excursions at any given port.  Then went on to say that if you do thatyou can use the credit to pay the DSC, etc.  Not true.  Perhaps I thought you were that same person replying.

3 hours ago, dbrown84 said:

from the T&C on NCL site:

 

$50 Per Port Shore Excursion Credit
$50 per port shore excursion credit is per stateroom.
Credit has no monetary value and is nonrefundable.
In the event a port of call or excursion is missed, for any reason, no refund or credit will be issued. 
Shore excursion credit is applicable for each port, including debarkation port, and is not transferable to other ports. Use the credit or lose it.
Does not include embarkation ports. Overnight stays count as one port, except Bermuda sailings which can receive up to 3 individual days of shore excursion credit. 
Shore excursion credit can be redeemed by calling 1-866-625-1167 or booking onboard. 
For the guests that book their excursions online; they are charged full retail for the excursions and the discount will be applied onboard in the form of a credit to their onboard account. 

 

So, yes, prepaying does change things.  You get the credit as OBC after each port/excursion.  Here is a link to full terms:

https://www.ncl.com/termsandconditions/promotions

 

You also failed to read this highlighted part of the quote...

2 hours ago, casofilia said:

@Birdie And Sue

 

I agree with @zqvol in that you get the shore excursion credit after you have done the shore excursion; it is "automatically" credited to your folio.  But if there are no shore excursion expenses on your folio (as there aren't if you have prepaid for your shore excursions), while the refund is called "Shore Excursions", it can then be used to offset ANY charges in your folio.

The credit is only posted if you have shore excursions to apply it to.

2 hours ago, dbrown84 said:

from the T&C on NCL site:

 

$50 Per Port Shore Excursion Credit
$50 per port shore excursion credit is per stateroom.
Credit has no monetary value and is nonrefundable.
In the event a port of call or excursion is missed, for any reason, no refund or credit will be issued. 
Shore excursion credit is applicable for each port, including debarkation port, and is not transferable to other ports. Use the credit or lose it.
Does not include embarkation ports. Overnight stays count as one port, except Bermuda sailings which can receive up to 3 individual days of shore excursion credit. 
Shore excursion credit can be redeemed by calling 1-866-625-1167 or booking onboard. 
For the guests that book their excursions online; they are charged full retail for the excursions and the discount will be applied onboard in the form of a credit to their onboard account. 

 

So, yes, prepaying does change things.  You get the credit as OBC after each port/excursion.  Here is a link to full terms:

https://www.ncl.com/termsandconditions/promotions

 

Yes the credit is applied but it is limited to the the amount you paid for the excursions.  Note the very first line of your post where it explicitly states SHORE EXCURSION CREDIT.

2 hours ago, casofilia said:

You can ONLy use the $50 per port excursion credit on excursions, not meals.

 

NOT TRUE.  If you have prepaid for your shorex the $50 is credited to your folio overnight after you have done the shorex.  Like any "Non-refundable" OBC it can be used for anything you want to spend it on, that is almost anything except the DSC

100% FALSE.  She does not have $50 OBC she has $50 SHORE EXCURSION CREDIT.  It can only be applied to shore excursions up to $50 per port.  If she does not spend $50 at any given port ON SHORE EXCURSIONS, it is lost.  Prepaying has no impact on this fact.

Read this for the freebies.... (free WiFi does not cover ANY people, it covers ONE device).  The answers to your WiFI questions are right there on NCL.com when you go to buy the packages.

https://www.ncl.com/termsandconditions/promotions

 

9 hours ago, PTC DAWG said:

Thanks...sounds like I'll be using it for extra meals etc....

You can ONLy use the $50 per port excursion credit on excursions, not meals.

9 hours ago, PTC DAWG said:

My question is will this $50 be credited to my on board account after the excursion has been taken.  3 pre paid excursions....

 

And secondly, IF the $50 does credit, will/can it be applied to the DSC owed?  

 

Thanks in advance for any answers.  

DSC is not a shore excursion.

3 hours ago, fshagan said:

 

For the benefit of anyone reading this that does not know, all the water you can access on the ship is sanitized (not purified) by using chlorine, the same chemical many municipalities use for their water supply. It is safe according to all water standards, and tested continuously.

 

The chlorine is undetectable when they run it through the carbon filters in the buffet, restaurants and in the bars. We like the water in those venues. The water coming out of the bathroom tap is chlorinated, and for those of us not used to it, smells and tastes like pool water. We buy the bottled water for convenience in our room, at night, etc. It's a convenience for us, and we like bottled water better because of the taste.

 

I understand those that are saying it's a waste of money, because I can't tell the difference between a $4 bottle of wine and a $50 bottle of wine, and they probably can't tell the difference in the water. So they drink from the tap and laugh at me, then go drink a $50 bottle of wine. 

If your water has ANY taste it is not pure.

22 hours ago, esm54687 said:

It always cracks me up when people are so militant about how other people choose to spend their discretionary income.  These same people spend money on cruises when I bet they have family and friends who "waste" their money on Disney World or European vacations but probably won't tell them how stupid they are for that wasted vacation. Jeepers...... if someone wants bottled water than they have a right too and not be called an idiot.  Next time you purchase that unnecessarily expensive Starbucks or buy a lottery ticket or that pack of cigarettes or eat out instead of saving money cooking at home..... remember how you talk to the bottled water people. 

 

Just my 2 cents 

Militant, LOL my 2¢!

19 hours ago, Blueberry89 said:

Not to beat a dead horse, but what currency do you tip in? We’re doing a TA in the spring. Would they rather have their tip in euros or US $. I’m Canadian but I’m pretty sure they’d rather not have our $$ 🤪

Whatever currency I have at the time, normally $US.  I really do not think anyone is going to turn down a tip because of the currency you happen to give them.

7 hours ago, ColeThornton said:

 

That's funny  🙂

It is true.  ALL gambling winnings are fully taxable as earned income.  The 1099/W2G has nothing to do with the taxability of the win, it is merely a reporting requirement of the casino.  IN most instances you can deduct the amount of losses (up to the amount of winnings) if you itemize.

3 hours ago, Ptroxx said:

Actually some people would rather waste money on other things and be able to carry on a case of water that cost 4.00 for 24 bottles.  Instead of 54.00 for a case.      Easiest money maker.    

You missed the point.  It is still a waste at $4.00.

1 hour ago, lovemycruisetoo said:

Apparently you have nothing better to do than put your two cents in on way too many forums I have read. All I said was that it wasn’t Aquafina anymore and NCL branded water that they probably get at practically no cost, which in turn makes them more money not paying for the ‘Aquafina’ brand name. And like I said, I am happy drinking tap and don’t buy bottled water. 

Exactly. Thank you Ptroxx. But we know NCL stopped guests from bringing water, soda, iced tea and other beverages on board. That’s why I don’t buy water and just get the two bottles as a Platinum Plus member. 

Zqvol, yes they are, but when I became Platinum we got Aquafina water as a perk. I didn’t imply that I was forced to buy water. And as I said, we’re very happy drinking the tap.  All I tried to point out was that who knows where the ‘NCL’ branded water comes from?  At least Aquafina is a PepsiCo company, something most of us are aware of.  Where do you think NCL branded water comes from?  

My post did not cost me even close to 2¢.  It was free, just like the perfectly good water on the ship!

1 hour ago, Ptroxx said:

I actually buy the 6 liter just so I have something in the room.   

 

But it I still bring swell water bottles with me and I’ll have my Stewart keep my ice bucket full for me.   I drink a lot of water.   

 

But ill also also have the free lemon aid and maybe a soda for diner one night.    

Normaly I only drink a soda a month or so.    

Who is Stewart?

We will be staying theer two nights pre-cruise and have a minivan rented to go be tourists.  Looking forward to it.

1 hour ago, lovemycruisetoo said:

On our last cruise in May there was NCL labels on the bottles. Friend bought 2 cases thinking it would be Aquafina but alas, it wasn’t. I’m good drinking water from tap. Just another way NCL makes more money. LOL

You mean by selling something that there is a demand for?  As silly as the whole bottled water canard is, it is only offered because some people want to waste their hard earned money on it.

21 hours ago, BirdTravels said:

Doubletree San Pedro is where we stayed. 

How long is the drive to/from LA?