17 minutes ago, NownZen said:

I enjoy the use of english here: "If you need to cancel for any reason not listed in the plan, under the “Any Reason” Cancellation Enhancement feature..."  Interesting to redefine Any Reason in the two halves of the sentence. Or maybe the quotes means to not take it seriously.

One can read the entire policy.

1 hour ago, caribill said:

 

Doesn't princess still offer it?

Yes - https://www.princess.com/plan/princess-vacation-protection/

On the website today:

https://www.princess.com/plan/cruise-with-confidence/cruise-health/

5 minutes ago, tml1230 said:

thanks for your input....Are you currently on this cruise?...looking at your previous posts it doesn't appear so....your previous posts included ...your word...specu;lation and " I heard" im just trying to separate facts and speculation.

   

I'm not the poster but to me it's speculation.  FAQ in Princess site to the Queston - what if I have Covid onboard says (emphasis mine):

"Anyone reporting or exhibiting COVID-19 symptoms will be reviewed by the shipboard medical staff and tested. COVID-19 cases will be assessed and treated either in their stateroom or in a designated area of the medical center in a single occupancy ward. 

Positive cases that do not require admission to the ship’s medical center, or medical disembarkation, will most likely be moved to a different stateroom for the duration of isolation."

The statement has not changed in months whereas how covid is handled probably has.  When we were on the Island Princess in mid-late May the quarantine deck was not expanded in any way and there were some tables outside cabins scattered throughout the ship on all the decks on occasion.

5 hours ago, san diego spartan said:

Terrible.   I asked for the wine list at dinner and it was generic.    I would not go on this ship expect it in great wine choices under the package. In fact Evin fact even trying to upgrade to the premium wines was a joke because they didn't have them. It was really truly terrible. When above. Would make me not cruise on princess again

I'm talking about the full wine list that includes all the bottles with bin numbers - was that what you were given?  

Anyone can ask for the wine list (book) at dinner and pick anything by the glass.  You can see what the winery is.  You don't have to look at the 'plus' generic list.

1 hour ago, JF - retired RRT said:

Yes. The steward may ask if you want it. If he doesn't ask and doesn't do it on the first night...request it.

In May on the Island Princess, our steward said policy was one time daily but he'd be happy to do twice if we wanted - we said yes.

@Rick&JeannieThanks for all your posts!  Can you please check the chart and see if the names of the Captain, Cruise Dir and Restaurant Dir are correct?  Also name of an Entertainment Dir if possible?

https://boards.cruisecritic.com/topic/2724695-princess-senior-ship-staff-inc-cruise-directors-entertainment-directors/page/20/#comments

Wishing you a continued wonderful cruise!

Princess updated again on the website - Greece and Canada now lumped in with US/UK/Europe

https://www.princess.com/plan/cruise-with-confidence/cruise-health/vaccine-testing-requirements/

Princess just updated the website!  

https://www.princess.com/plan/cruise-with-confidence/cruise-health/vaccine-testing-requirements/

The good news - is it was updated for Canada - the bad news (from my perspective) is that Greece has gone the other way and now once again requires a booster for passengers 'visiting' . 

"Vaccination is required for voyages that depart, arrive or visit Greece. Testing is ONLY required for all voyages departing from Athens, Greece. Tests must be conducted in-person by medical personnel and guests will need a physical letter with the negative results. Test results proctored by video are not accepted."

Link:  https://www.princess.com/plan/cruise-with-confidence/cruise-health/vaccine-testing-requirements/

34 minutes ago, westcoaster said:

The Canadian government announced today that, as of October 1, passengers on cruise ships operating in Canada will no longer need to take pre-boarding Covid tests, to be vaccinated, or use ArriveCan.

Official link https://www.canada.ca/en/public-health/news/2022/09/government-of-canada-to-remove-covid-19-border-and-travel-measures-effective-october-1.html

38 minutes ago, westcoaster said:

The Canadian government announced today that, as of October 1, passengers on cruise ships operating in Canada will no longer need to take pre-boarding Covid tests, to be vaccinated, or use ArriveCan.

Official link  https://www.canada.ca/en/public-health/news/2022/09/government-of-canada-to-remove-covid-19-border-and-travel-measures-effective-october-1.html

56 minutes ago, Loveh2ofl said:

The photos are not accurate - on the last two ships we were on we were in mini-suites and they ARE flush mounted to the wall

 

What one now gets is a two-sided top shelf with extra outlets where the old tvs were - see the image - the 2nd tv is flush mounted on the wall at the foot of the bed:

1 hour ago, West Coast Gal said:

Great reading, thank you for sharing . . . . So we will be in a mini suite, which has 2 TVs and they are on a diagonal instead of flush mounted to the wall,

The photos are not accurate - on the last two ships we were on we were in mini-suites and they ARE flush mounted to the wall

28 minutes ago, yapmom said:

Is Emerald deck always the COVID isolation area😳?

It was in May when we were on Island Princess and seems to be now - but one can't say 'always'

@TessieTravels

"But, I am concerned that they will decide to close access to the aft deck on deck 8 to everyone during our sailing and that makes me very sad."

Don't fret - you'll be on a beautiful ship and the 'secret' aft deck 8, while there, wasn't a place we hung out because my husband was leery of all the covid cabins nearby to get there.  I  went there frequently but since there were no chairs, I didn't spend much time and never saw anyone else - except while transiting the Panama Canal.  You can get aft views from the sports deck if all else fails 😉 

If you're in the very aft cabin then don't you have a 'window' facing aft?

15 hours ago, LACruiser88 said:

@Steelers36  Thank you for putting in the time to get this clarified!  Now, if they would only update their web site correctly!

Website all corrected 😉

@MissP22 "While I'm not certain that the system on the Island is the same as the other ships I would still bet on the above instructions being likely to work. It has more to do with switching their system to the HDMI input than the type of TV on any particular ship. "

It is the same as the other ships.

30 minutes ago, West Coast Gal said:

Can you hook your computer up to the TVs on the Island Princess with a HDMI cable?

there have been a lot of existing posts on this topic - use search

2 hours ago, d9704011 said:

Princess isn't alone.  Celebrity and NCL have similar requirement... probably others, I didn't check

I've posted this before probably earlier in this thread - if one looks at the greek govt points item 6 is about private yachts (with similar wording) and item 7 says (highlights are mine).   So clearly there are some specific requirements for ships - but not specified online on their site:

"7. What is the situation with cruise ships?

On 9/11/2022 at 1:42 PM, TessieTravels said:

I noticed that there are no chairs on this small "secret" deck as it is a very small area, anyone know about bringing our own portable chairs or bringing chairs from our cabins and would either be an issue? We have booked an aft cabin on Deck 8 very close to the deck and we will be inquiring with our cabin steward, but wanting to know if anyone had any prior experience or suggestions with bringing chairs (your own or your cabin's chairs) to enjoy this deck? We have some camping chairs the pack-up very compactly that we are considering bringing.  Thank you so much for your input.

There were no chairs of any kind when we were on the IP in May - as others have mentioned one side is quarantine deck so could only enter the area from the starboard (right) side.

15 minutes ago, tml1230 said:

not for nuthin.... but my  4 experiences with princess customer service over the last 8 weeks have been similar to the above posts.... maybe we were just lucky?

Or maybe they're fixing things!

So many have focused on negative experiences and I've had my share too - but over the last month I've had very positive interactions with Princess' customer service both via Chat and phone.  Chat has worked extremely well for me in clearing up questions on my (future) cruise and I like having a transcript of the conversations for future reference should it be necessary.  But yesterday (Friday) I was having a medallion app issue (on phone and web-based) and chat gave me a direct extension for phone call that had someone pickup right away!  The rep on the phone logged and escalated the issue and said to wait 3-5 business days and she would call me back when it was fixed.  A few minutes ago I got a call from the same rep and she said the issue was fixed and waited while I was able to access my account successfully.

Earlier today I wanted to confirm final payment was received successfully and was able to do that with chat without waiting more than a couple of minutes in the queue.

Anyway - I've been noticing a difference - perhaps they've hired more staff?

4 hours ago, Beachandcity said:

Understatement of the world…. Don’t go on Princess at all!!!! They are a hot mess with Covid.  I could tell you our tale but too long- suffice to say, I’m very laid back experienced traveler. And never in 30 years of traveling, had worse customer care experience than with Princess. Was ridulous.

    They should be on hold u til Covid is in rear view mirror becusre they seem to be managing the situation so poorly. Don’t travel Princess- I’m really serious with that admonitionment. It’s a gamble with your money.

My brother and his spouse have been on two Princess Cruises (Dec 12/21 and 2/22) and a Celebrity Cruise in March.  She got covid on Celebrity - and while they didn't report it, they did self-test and she remained in her cabin for the final 3 or 4 days of her cruise - my brother brought her meals from the buffet.  However the cabins on either side of them got awfully quiet after hearing a lot of coughing and sneezing and when they asked their steward where the passengers went - were told they had Covid and were placed elsewhere.  To my knowledge on that ship it was into interior lower deck cabins without balconies or perhaps porthole staterooms.   My brother's impression was that most of the ship was sick.

So Covid is everywhere - and while we all focus on Princess as we should on this board - the other lines are dealing with the same issues.  Not necessarily handling it any better.